Encuentra Hoteles con desayuno incluido en Berlin

“El hotel es muy bueno pero la señora mayor que está en la recepción al parecer no sabe lo que es atención al cliente las 3 veces que debía hablar con ella era muy grocera y mal educada.”

“They have the old key system to get into the rooms and the cards stops working all the time and we had to ask for new ones every time we wanted to get inside the room, pool is not really that clean and the jar that has conditioner and body wash was empty since day 1. ”

“The room I reserved was described as 1 King, 1 Queen. The room I was given was 2 Queens. I brought this up to the staff on duty (Mark) who tried to find a room that matched my reservation. There was none. Mark said he would message his manager to request a refund for the difference in price between a deluxe 2 bedroom (that I reserved) and a standard (that they gave me). All the hotel offered was a $20 refund. The manager waited until my family checked out and left before attempting to reach out...

“Just the best place!”