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Opiniones de Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
4609 Aerial Way, Big Stone Gap, VA

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 259 de 363 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 89 de 363 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 4 de 363 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 363 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 363 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

9.2/10

Servicios

9.4/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Antonieta

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy agradable el lugar, por el precio me pareció excelente. Todo está perfectamente mantenido, habitaciones confortables y la limpias.
Se hospedó 2 noches en abril de 2022
Respuesta de GM, el 25 may. 2022
Hello, We are so happy to hear that you enjoyed your experience at Quality Inn & Suites of Big Stone Gap VA! We hope to see you again soon! We appreciate our loyal guests, such as yourself! Thank you, Stacey Miniard

8/10 Bueno

Jannette

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Pros: Staff was friendly. Breakfast was good. Cons: We we're on the first floor and our room was invaded with earwig bugs. The people in the room above us sounded like they were going to come through the ceiling. Kept us up first night.
Se hospedó 2 noches en mayo de 2024
Respuesta de GM, el 13 may. 2024
I'm so sorry to hear that your stay with us wasn't the most pleasant. I hope that you will stay with us again.

10/10 Excelente

MITZI

Le gustó: Condiciones de la propiedad
Love it
Se hospedó 1 noche en mayo de 2024
Respuesta de GM, el 3 may. 2024
Thank you so much for staying with us, we hope to see you again!

10/10 Excelente

Tim

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liz and Bekah were our check in hosts and they were delightful. Both had wonderful personalities. They were helpful in their recommendations of things to do and where to eat. The room was nicely appointed with big tv, fridge, and microwave. Indoor pool also. Most comfortable bed we have encountered on our entire vacation. Easy access off the highway. Ooga booga 😎
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 20 abr. 2024
You and your wife were such a delight to meet!! We hope you come visit again.

2/10 Terrible

Donna, Atlanta

Se hospedó 2 noches en marzo de 2024
Respuesta de Barbara H, Front Desk Manager , el 14 abr. 2024
Hi Donna, I'm sorry you didn't enjoy your stay here. I would like to know how we could have made your stay better. We hope you will visit again.

10/10 Excelente

Sheri

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff. Clean rooms with comfy beds. Very quiet surroundings.
Respuesta de GM, el 11 mar. 2024
Thank you for staying with us, we hope to see you again

8/10 Bueno

Christine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Barbara H, Front Desk Manager , el 29 ene. 2024
Thank you for taking the time to post a review of the Quality Inn & Suites. We are pleased that you enjoyed your stay. We hope to see you again!

8/10 Bueno

susan

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Property clean in good repair. But a little dated. Our room had laminar flooring throughout which was both chilly and )sticky). Bed comfortable.
Se hospedó 1 noche en enero de 2024
Respuesta de Barbara H, Front Desk Manager , el 29 ene. 2024
Thank you for taking the time to review the Quality Inn & Suites. We apologize for failing to exceed your expectations. We hope that you will stay with us again.

10/10 Excelente

Jerry

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay at the Quality Inn & Suites was a great experience. It was very clean, quiet and welcoming. The staff was great and very helpful. The free breakfast was amazing!
Se hospedó 2 noches en enero de 2024
Respuesta de GM, el 15 ene. 2024
Thank you for all your kind words. We hope that you will come and stay with us again!

10/10 Excelente

Heather

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Taylor at the front desk was super friendly, the place is clean. It is definitely the nicest hotel in that city.
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 29 dic. 2023
Thank you for you kind words, and also choosing Quality Inn! We hope to see you again

10/10 Excelente

Samuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 11 mar. 2024
Thank you for staying with us we hope to see you again!

10/10 Excelente

Hope

Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 20 dic. 2023
Thank you for staying with us, we hope to see you again!

10/10 Excelente

Carolina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My room was clean, staff was friendly and helpful
Se hospedó 2 noches en diciembre de 2023
Respuesta de GM, el 29 dic. 2023
Thank you for staying with us, we hope to see you again!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 11 dic. 2023
Thank you for staying with us!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The beds are not comfortable at all
Se hospedó 1 noche en diciembre de 2023
Respuesta de RB, el 11 dic. 2023
I'm sorry our beds were not comfortable, we did just replace the mattresses in every room, so they may have been a little stiff. We hope that you will come back and see us again.

10/10 Excelente

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 28 nov. 2023
Thank you for staying with us!!

10/10 Excelente

Nadia

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The employees is Very nice and friendly, but is easy anyone can come from outside without security check first.
Se hospedó 2 noches en noviembre de 2023
Respuesta de GM, el 27 nov. 2023
Thank you for staying with us, we hope to see you again

10/10 Excelente

Sandy, Santa clarite

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was great
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 24 nov. 2023
Thank you for staying with us, hope to see you again!GM

10/10 Excelente

Crystal

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean room and a nice quiet area.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Barbara H, Front Desk Manager, el 17 nov. 2023
Thank you for taking the time to review the Quality Inn & Suites in Big Stone Gap,VA. We are so pleased that you enjoyed your stay here. We hope to see you again!

8/10 Bueno

Dennis

Viaje de negocios
Le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 13 nov. 2023
Thank you for staying with us! We hope to see you again!

6/10 Aceptable

Donald

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
it was fine
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 9 nov. 2023
Thank you for staying with us, we hope to see you again!

10/10 Excelente

Doug

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Staff was extremely friendly and I thought it was great that I could purchase a Beer at the Sign in desk , perfect after a long drive, would definitely recommend
Se hospedó 2 noches en octubre de 2023
Respuesta de Barbara H, Front Desk Manager, el 21 oct. 2023
Thank you for taking the time to post a review for the Quality Inn & Suites in Big Stone Gap,VA. We are so pleased that you enjoyed your stay here with us. We hope to see you again!

10/10 Excelente

Jennifer

Se hospedó 1 noche en octubre de 2023
Respuesta de Barbara H, Front Desk Manager, el 14 oct. 2023
Thank you for taking the time to post a review of the Quality Inn & Suites in Big Stone Gap,VA. We hope to see you again!

10/10 Excelente

Tim

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Barbara H, Front Desk Manager , el 13 oct. 2023
Thank you for taking the time to post a review of your stay here at the Quality Inn & Suites in Big Stone Gap,VA. We are pleased that you enjoyed your stay. We hope to see you again in the future.

10/10 Excelente

Matthew

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel. Awesome staff. They had ordered pizza for all the guests staying so I didn’t even have to go out for dinner. But if you need to, there is a restaurant in the parking lot with great meal deals. I will definitely be staying here again if I am in the area.
Se hospedó 1 noche en octubre de 2023
Respuesta de Barbara H, Front Desk Manager , el 13 oct. 2023
Thank you for taking the time to post a review of your stay here at the Quality Inn & Suites in Big Stone Gap,VA. We are pleased that you enjoyed your stay. We hope to see you again in the future.

8/10 Bueno

Mark

Se hospedó 2 noches en octubre de 2023
Respuesta de GM, el 9 nov. 2023
Thank you for staying with us! We hope to see you again

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Barbara H, Front Desk Manager, el 13 oct. 2023
Thank you for taking the time to post a review of your stay here at the Quality Inn & Suites in Big Stone Gap,VA. We are pleased that you enjoyed your stay. We hope to see you again in the future.

8/10 Bueno

Charita

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay was excellent but the only things i have a complaint about is when we entered the room there was crumbs on the floor like someone has just had at the table and there was a toothpick that wasnt ours by the nightstand . When turning the air on 9 stinkbugs crawled out and onto the window. 2 more came out the next day. Other than that our stay was great.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Barbara H, Front Desk Manager, el 13 oct. 2023
Thank you for taking the time to post a review of your stay here at the Quality Inn & Suites in Big Stone Gap,VA. I am so sorry that we failed to provide an exceptional experience for you. We do hope to see you again in the future.

8/10 Bueno

steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023
Respuesta de Barbara H, Front Desk Manager, el 22 sept. 2023
Thank you for posting a review of the Quality Inn & Suites. We hope to see you again!

10/10 Excelente

Rebecca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet
Se hospedó 1 noche en septiembre de 2023
Respuesta de Barbara H, Front Desk Manager, el 15 sept. 2023
Thank you for taking the time to post a review of the Quality Inn & Suites in Big Stone Gap,VA. We hope to see you again!

10/10 Excelente

Elizabeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful!
The most welcoming place ever with incredible views. The staff was sincerely welcoming and friendly and so were the other guests. The rooms were clean and comfortable. The views from the windows and the front entry were spectacular. I could not have asked for a better experience. Highly recommend this hotel and we would absolutely stay there again.
Beautiful views from the front entry of the hotel
Se hospedó 2 noches en agosto de 2023
Respuesta de Barbara H, Front Desk Manager , el 15 sept. 2023
Thank you for taking the time to review the Quality Inn & Suites in Big Stone Gap,VA. We appreciate the kind words. We hope to see you again!

10/10 Excelente

Russell

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good breakfast
Se hospedó 1 noche en agosto de 2023
Respuesta de Barbara H, Front Desk Manager, el 1 sept. 2023
Thank you for taking the time to post a review of the Quality Inn & Suites in Big Stone Gap,VA. We are pleased that you enjoyed your stay. We hope to see you again!

10/10 Excelente

Yugandhar, Ashburn

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast was good
Se hospedó 1 noche en agosto de 2023
Respuesta de Barbara H, Front Desk Manager, el 21 ago. 2023
Thank you for taking the time to post a review for your stay at Quality Inn & Suites in Big Stone Gap,VA. We are pleased that you enjoyed your stay here with us.

10/10 Excelente

Sonia

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Barbara H, Front Desk Manager, el 15 ago. 2023
Thank you for taking the time to post a review of the Quality Inn & Suites in Big Stone Gap,VA. We are so pleased that you enjoyed your stay here with us! We hope to see y'all again!Kind Regards

10/10 Excelente

Martha

Se hospedó 1 noche en agosto de 2023
Respuesta de Barbara H, Front Desk Manager, el 15 ago. 2023
Thank you for taking the time to post a review of the Quality Inn & Suites in Big Stone Gap,VA. We are so pleased that you enjoyed your stay here with us! We hope to see y'all again!Kind Regards

8/10 Bueno

Elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great breakfast. clean rooms and bathroom. would stay again if visiting this area
Se hospedó 2 noches en julio de 2023
Respuesta de Barbara H, Front Desk Manager, el 15 ago. 2023
Thank you for taking the time to post a review of the Quality Inn & Suites in Big Stone Gap,VA. We are so pleased that you enjoyed your stay here with us! We hope to see y'all again!Kind Regards

10/10 Excelente

dan

Viaje de negocios
Le gustó: Servicios
Lovely setting and views. Staff was friendly and helpful and the property is close to a charming downtown
Se hospedó 1 noche en julio de 2023
Respuesta de Barbara H, Front Desk Manager, el 15 ago. 2023
Thank you for taking the time to post a review of the Quality Inn & Suites in Big Stone Gap,VA. Thank you for the kind words. We are so pleased that you enjoyed your stay here with us! We hope to see y'all again!Kind Regards

10/10 Excelente

Greg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Va trip
Very convenient, bed & pillows wasn’t the most comfortable, staff was very pleasant and helpful. Did find a few insects in the bathroom area
Se hospedó 1 noche en julio de 2023
Respuesta de Barbara H, Front Desk Manager, el 15 ago. 2023
Thank you for taking the time to post a review of the Quality Inn & Suites in Big Stone Gap,VA. Thank you for the kind words. We are so pleased that you enjoyed your stay here with us! We hope to see y'all again!Kind Regards

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to going hiking.
Se hospedó 1 noche en julio de 2023
Respuesta de Barbara H, Front Desk Manager, el 15 ago. 2023
Thank you for taking the time to post a review of the Quality Inn & Suites in Big Stone Gap,VA. We are so pleased that you enjoyed your stay here with us! We hope to see y'all again!Kind Regards

10/10 Excelente

Lauren

Se hospedó 1 noche en junio de 2023
Respuesta de Barbara H, Front Desk Manager, el 15 ago. 2023
Thank you for taking the time to post a review of the Quality Inn & Suites in Big Stone Gap,VA. Thank you for the kind words. We are so pleased that you enjoyed your stay here with us! We hope to see y'all again!Kind Regards

10/10 Excelente

Shirley

Se hospedó 2 noches en junio de 2023
Respuesta de Barbara H, Front Desk Manager, el 15 ago. 2023
Thank you for taking the time to post a review of the Quality Inn & Suites in Big Stone Gap,VA. We are so pleased that you enjoyed your stay here with us! We hope to see y'all again!Kind Regards

10/10 Excelente

Irene

Se hospedó 1 noche en junio de 2023
Respuesta de Barbara H, Front Desk Manager, el 15 ago. 2023
Thank you for taking the time to post a review of the Quality Inn & Suites in Big Stone Gap,VA. We are so pleased that you enjoyed your stay here with us! We hope to see y'all again!Kind Regards

10/10 Excelente

Connie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is the nicest hotel in Wise County.
Se hospedó 2 noches en junio de 2023
Respuesta de Barbara H, el 12 jun. 2023
Thank you for taking the time to post a review of the Quality Inn & Suites in Big Stone Gap,VA. We are pleased that you enjoyed your stay here with us. We hope to see you again!

8/10 Bueno

Robert

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en junio de 2023
Respuesta de Barbara H , el 12 jun. 2023
Thank you for taking the time to post a review of the Quality Inn & Suites in Big Stone Gap,VA. We are pleased that you enjoyed your stay here with us. We hope to see you again!

10/10 Excelente

Kenneth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2023
Respuesta de Barbara H, Front Desk Manager, el 15 may. 2023
Thank you for taking the time to post a review of your stay at the Quality Inn & Suites. We are pleased that you enjoyed your stay. We hope to see you again!

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Barbara H, Front Desk Manager, el 15 may. 2023
Thank you for taking the time to post a review of your stay at the Quality Inn & Suites. We are pleased that you enjoyed your stay. We hope to see you again!

4/10 Malo

Brian

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No carpet in the rooms - never again
Se hospedó 1 noche en abril de 2023
Respuesta de Barbara H, Front Desk Manager, el 28 abr. 2023
Thank you for taking the time to post a review of the Quality Inn & Suites. I am sorry that you are upset about the hotel not having carpet in the rooms. We have been upgrading the rooms with new flooring. We hope that you will stay with us again.

10/10 Excelente

Amy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Barbara H, Front Desk Manager, el 10 abr. 2023
Thank you for taking the time to post a review of the Quality Inn & Suites in Big Stone Gap,VA. We are so pleased that you enjoyed yourselves. We hope to see you again!

10/10 Excelente

Natalie

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We were so pleased with our stay here. One of the cleanest hotels I’ve stayed at. The staff is friendly and helpful. Really could not have asked for a better experience.
Se hospedó 1 noche en marzo de 2023
Respuesta de Barbara H, Front Desk Manager, el 23 mar. 2023
Thank you for taking the time to review the Quality Inn & Suites in Big Stone Gap,VA. We are so pleased that you enjoyed your stay here with us. We hope to see you again!

10/10 Excelente

Robert

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
Very well kept hotel. I figured it was a new building based on how it looked. I was very suprised when I was told the hotel was built in the 19990's. Nice staff, would stay here again if I was in the area.
Se hospedó 1 noche en marzo de 2023
Respuesta de Barbara H, Front Desk Manager, el 23 mar. 2023
Thank you for taking the time to post a review of your stay here at Quality Inn & Suites. We are very pleased that you enjoyed your stay here with us. We look forward to seeing you again!