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Opiniones de Billings Hotel and Convention Center

3 out of 5
Billings Hotel and Convention Center
1223 Mullowney Ln, Billings, MT

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 386 de 1009 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 356 de 1009 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 142 de 1009 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 65 de 1009 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 60 de 1009 opiniones" "

8.0/10

Limpieza

8.4/10

Servicio y personal

7.8/10

Servicios

7.6/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Buena hubicacion, muy lindo, buena piscina. Lo único es que no limpiaron el curro con frecuencia.
Se hospedó 13 noches en junio de 2021
Respuesta de Jase, Revenue Manager, el 20 jun. 2021
Thank you guest for the great rating and review of the Billings Hotel and Convention Center! We hope you stay again soon!

10/10 Excelente

Ann

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was great! We were stuck overnight due to a snow storm on our way to Yellowstone. We had a nice rest day and enjoyed the pool. The water slides were great fun! Unfortunately the hot tub had broken down that morning and wasn’t working. Also, we’re towing a travel trailer and had to park in the back parking lot. Because of Al the rain the edges of the lot were a 5-inch deep lake. We know the hotel can’t control the weather, but they might consider re-paving the lot around the convention center to prevent the accumulation of so much standing water. When we were there, there was construction as they renovate the convention center so that may be in their plans. The construction was not a problem at all. We barely noticed it. Staff was very friendly. The room was clean and spacious. We enjoyed our stay.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Daniel

The hotel is as expected. All in all on par with other hotels.
Se hospedó 1 noche en mayo de 2024
Respuesta de Elise- Front Desk Manager, el 8 may. 2024
Thank you for your rating and review! We hope to see you again on your next trip to Billings!

10/10 Excelente

Leland

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great food in restraunt
Se hospedó 1 noche en mayo de 2024
Respuesta de Elise- Front Desk Manager, el 6 may. 2024
Thank you for your fantastic rating of the Billings Hotel and Convention Center, Leland! We appreciate your feedback. I am so happy to hear you enjoyed your meal!

10/10 Excelente

Melinda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Elise- Front Desk Manager, el 6 may. 2024
Thank you for your fantastic rating of the Billings Hotel and Convention Center, Melinda! We appreciate your feedback and look forward to seeing you again on your next trip to Billings!

8/10 Bueno

Herendida

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Elise- Front Desk Manager, el 3 may. 2024
Thank you for your rating of the Billings Hotel and Convention Center! We appreciate your feedback!

4/10 Malo

Shaun

Le gustó: Servicio y personal
Staff was friendly. The place is pretty dated but kept up. The area it's in is not the greatest. I was not impressed by the $100 hold they put on my card at check-in. If you are traveling on a budget, that can make things tight.
Se hospedó 1 noche en abril de 2024
Respuesta de Elise- Front Desk Manager, el 2 may. 2024
Shaun, thank you for your rating and review! I appreciate you kind words about our staff. We do indeed place a hold on a card for incidentals, which is refunded upon checkout. I hope you are willing to give us another chance in the future!

4/10 Malo

Dena

Le gustó: Limpieza
Because of the construction, parking and finding the entrance was difficult. There was leftover food in the refrigerator. Housekeeping was loud in the early morning hours.
Se hospedó 1 noche en abril de 2024
Respuesta de Elise- Front Desk Manager, el 2 may. 2024
Dena, thank you for your rating and review, I am so sorry to hear about this. I hope you are willing to give us another chance in the future!

4/10 Malo

Angela

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Common areas like stairways and hallways were a mess. Our bedding was dirty on top of the bed. The sheets inside the bed were clean. Door didn’t deadbolt because the lock didn’t line up with the hole in the door frame.
Se hospedó 2 noches en abril de 2024
Respuesta de Elise- Front Desk Manager, el 2 may. 2024
Angela, I am so sorry to hear about this. Would you mind calling the hotel directly and asking for Elise? I would like to hear more about what happened and make this right for you. We hold ourselves to a higher standard than this. Thank you for your time and I hope to hear from you soon!

10/10 Excelente

Barbara A

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I enjoyed our stay. Construction on property but didn't effect our stay.
Se hospedó 6 noches en abril de 2024

6/10 Aceptable

Anthony

Viaje de negocios
Le gustó: Servicio y personal
They were in the middle of construction
Se hospedó 3 noches en abril de 2024
Respuesta de Elise- Front Desk Manager, el 2 may. 2024
Thank you for your rating and review! We appreciate you navigating our big project- we hope you are willing to give us another chance in the future!

10/10 Excelente

Roland

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Would stay there again
Se hospedó 7 noches en abril de 2024
Respuesta de Elise- Front Desk Manager, el 2 may. 2024
Thank you for your perfect rating of the Billings Hotel and Convention Center! We hope to see you again on your next trip to Billings!

2/10 Terrible

Steven

Property was so bad we went to another hotel. Dirty and questionable hotel as best.
Se hospedó 2 noches en abril de 2024
Respuesta de Elise- Front Desk Manager, el 29 abr. 2024
Steven, I am so sorry to hear this. This is not an experience we want any guest to have with us. Please reach out to the hotel directly and ask for Elise, I would like to hear more about what happened and make this right for you! Thanks.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Elise- Front Desk Manager, el 2 may. 2024
Thank you for your perfect rating of the Billings Hotel and Convention Center! We appreciate your feedback.

10/10 Excelente

DAVID

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice clean room. Met my needs.
Se hospedó 1 noche en abril de 2024
Respuesta de Elise- Front Desk Manager, el 29 abr. 2024
Thank you for your rating and review, David! I am so happy to hear you enjoyed your stay! We look forward to seeing you again on your next trip to Billings!

8/10 Bueno

Darren, Chester

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Decent place to stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Elise- Front Desk Manager, el 29 abr. 2024
Thank you for your rating and review! We appreciate your feedback and hope to see you again on your next trip to Billings!

10/10 Excelente

Johna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lots of construction going on--not their fault but did make it difficult to get to entrance and route was confusing. Hotel itself was great
Se hospedó 1 noche en abril de 2024
Respuesta de Elise- Front Desk Manager, el 29 abr. 2024
Thank you for your rating and review! I am so glad to hear you enjoyed your stay. We appreciate you navigating our big project!

4/10 Malo

haley

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Property is under construction. False advertisement with pictures. Most amenities were for staff only. Room had severe damage to walls, mold in the bathroom tile grout, bath tub and toilet wouldn’t drain properly.
Se hospedó 2 noches en abril de 2024
Respuesta de Elise- Front Desk Manager, el 29 abr. 2024
Haley, I am so sorry to hear this. Please reach out to the hotel at your earliest convenience and ask for Elise, I would like to make this right for you!

10/10 Excelente

Cody

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay with the kids and staff is always great!
Se hospedó 1 noche en abril de 2024
Respuesta de Elise- Front Desk Manager, el 29 abr. 2024
Thank you for your rating and review, Cody! I am so glad to hear you enjoyed your stay. Thank you for your kind words about our staff. We appreciate you sharing your experience and hope to see you again on your next trip to Billings!

10/10 Excelente

Sacara

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a lovely time staying.
Se hospedó 2 noches en abril de 2024
Respuesta de Elise- Front Desk Manager, el 23 abr. 2024
Thank you for your fantastic rating and review of the Billings hotel and Convention Center! We hope to see you again on your next trip to Billings!

8/10 Bueno

Dat

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Dat

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good for staying.
Se hospedó 1 noche en abril de 2024
Respuesta de Elise- Front Desk Manager, el 19 abr. 2024
Thank you for your rating and review! We appreciate your feedback!

8/10 Bueno

Deborah

Se hospedó 1 noche en abril de 2024
Respuesta de Elise- Front Desk Manager, el 8 may. 2024
Thank you for your rating of the Billings Hotel and Convention Center! We appreciate your feedback!

2/10 Terrible

Lindi

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property online looked very nice, but those looks are deceiving. The drains were plugged. There was hair all over my bed upon checking in and the bed bugs were terrible. I would advise you to book elsewhere. Pricing if the restaurant onsite was was more than it should’ve been as well.
Se hospedó 2 noches en abril de 2024
Respuesta de Elise- Front Desk Manager, el 19 abr. 2024
Lindi, I am so sorry to hear you did not enjoy your stay. Please reach out to the hotel at your earliest convenience and ask for Elise, I would like to make this right for you.

8/10 Bueno

Tonia, Los Angeles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
the pool was amazing
Se hospedó 2 noches en abril de 2024
Respuesta de Elise- Front Desk Manager, el 19 abr. 2024
Thank you for your rating and review! I am so glad to hear you enjoyed the pool. Thank you for choosing the Billings Hotel and Convention Center!

10/10 Excelente

Beth A

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There was construction going on..so it made parking and getting in and out of the propety a bit inconvenient but otherwise our stay was great.
Se hospedó 2 noches en abril de 2024
Respuesta de Elise- Front Desk Manager, el 19 abr. 2024
Thank you for your rating and review! We appreciate you navigating around our big project! We look forward to seeing you again on your next trip to Billings!

2/10 Terrible

Alfonso

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I didn’t get a refund for this hotel I accidentally paid for yesterday night I also didn’t check in
Se hospedó 1 noche en abril de 2024
Respuesta de Elise- Front Desk Manager, el 19 abr. 2024
Alfoso, I am so sorry to hear you had difficulty with your reservation. Please call the hotel and ask for Elise, I would like to make this right for you!

6/10 Aceptable

Karen

Se hospedó 1 noche en abril de 2024
Respuesta de Elise- Front Desk Manager, el 6 may. 2024
Thank you for your rating, Karen! We appreciate your feedback and hope to give you an even better experience in the future!

2/10 Terrible

Melissa

Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
Upon arrival there was no desk staff available to check us in myself and other guests waited over an hour for des staff to arrive for check in my party opted to drive 250 miles back home instead of staying
Se hospedó 1 noche en abril de 2024
Respuesta de Elise- Front Desk Manager, el 17 abr. 2024
Melissa, I am so sorry about what happened at check in, this is not an experience we want any guest to have. Please reach out to the hotel at your earliest convenience and ask for Elise. I would like to make this right for you. Thank you!

8/10 Bueno

Monique

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Water went hot and cold in shower. Good location . A little dated but clean
Se hospedó 1 noche en abril de 2024
Respuesta de Elise- Front Desk Manager, el 13 abr. 2024
Thank you for your rating and review! We appreciate your feedback!

6/10 Aceptable

Ken

Viaje de negocios
May need a chiropractor to recover from the mattress, lost all water first night due to broken pipe but not their fault. Construction on the property is a pain as well
Se hospedó 3 noches en abril de 2024
Respuesta de Elise- Front Desk Manager, el 12 abr. 2024
Ken, I am sorry sorry about your experience with us, this is not the standard we hold ourselves to. Please call the hotel and ask for Elise, I would like to make this right. I hope to hear from you soon!

4/10 Malo

LeRoy

No le gustó: Limpieza, servicios, condiciones de la propiedad
Needs some updates. There for 4 nights and room wasn’t cleaned . Could have checked for towels, etc.
Se hospedó 4 noches en abril de 2024
Respuesta de Elise- Front Desk Manager, el 12 abr. 2024
Thank you for your rating and review, LeRoy. I am so sorry to hear about the issues with your stay. I hope you are willing to give us another chance in the future!

8/10 Bueno

Tim

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Besides the construction and updating work, room and interior were very clean and nice. Pool was super busy so unable to use. Handy due to location
Se hospedó 1 noche en abril de 2024
Respuesta de Elise- Front Desk Manager, el 12 abr. 2024
Thank you for your rating and review, Tim! I am happy to hear you enjoyed your stay overall. Thank you for navigating the construction of our new convention center!

10/10 Excelente

Cindy

Viaje familiar con niños
Just a lot of construction other wise ok
Se hospedó 1 noche en marzo de 2024
Respuesta de Elise- Front Desk Manager, el 2 abr. 2024
Thank you for your rating and review, Cindy! We are currently expanding our convention center. Thank you for your understanding. We appreciate your feedback!

10/10 Excelente

Dylan

Le gustó: Limpieza
Se hospedó 4 noches en marzo de 2024
Respuesta de Elise- Front Desk Manager, el 27 mar. 2024
Thank you for your perfect rating of the Billings Hotel and Convention Center! We appreciate your feedback.

8/10 Bueno

Alexandria

Viaje de negocios, Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal y servicios
Property was old, the bathroom door wouldn’t shut. It wouldn’t have been too horrible but we were tired.
Se hospedó 2 noches en marzo de 2024
Respuesta de Elise- Front Desk Manager, el 26 mar. 2024
Thank you for your rating and review! We are constantly working on renovations to the hotel. I hope you are willing to give us another chance in the future to give you a better experience!

4/10 Malo

Alesha

No le gustó: Limpieza
Se hospedó 2 noches en marzo de 2024
Respuesta de Elise- Front Desk Manager, el 26 mar. 2024
Thank you for your rating, Alesha! Would you mind calling the hotel and asking for Elise? I'd like to hear about your stay and make it right for you. I hope you are willing to give us another chance to give you a better experience!

8/10 Bueno

Cameron

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff!
Se hospedó 1 noche en marzo de 2024
Respuesta de Elise- Front Desk Manager, el 22 mar. 2024
Thank you for your kind words about our staff, we very much appreciate it. We hope to see you again on your next trip to Billings!

8/10 Bueno

angela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Elise- Front Desk Manager, el 22 mar. 2024
Thank you for your rating and review! We appreciate your feedback!

10/10 Excelente

Tracy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Safe, great location & pool / hot tub were a bonus
Se hospedó 1 noche en febrero de 2024
Respuesta de Elise- Front Desk Manager, el 22 mar. 2024
Thank for your rating and review of the Billings Hotel and Convention Center! We are so glad you enjoyed your stay. We hope to see you again on your next trip to Billings!

10/10 Excelente

Kimberly

Le gustó: Limpieza y servicio y personal
We liked the user friendly property and ease of parking
Se hospedó 1 noche en marzo de 2024
Respuesta de Elise- Front Desk Manager, el 5 mar. 2024
Thank you for your perfect rating of the Billings Hotel and Convention Center, Kimberly! I am glad you enjoyed your stay. We hope to see you again on your next trip to Billings!

10/10 Excelente

Jessica

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Elise- Front Desk Manager, el 27 feb. 2024
Thank you for your perfect rating of the Billings Hotel and Convention Center! We appreciate your feedback.

8/10 Bueno

gina

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
That we didn’t have to drive to eat or drink🤗
Se hospedó 1 noche en febrero de 2024
Respuesta de Elise- Front Desk Manager, el 27 feb. 2024
Thank you for your rating and review, Gina! I am so glad to hear you enjoyed our lounge and restaurant!

10/10 Excelente

Becky

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very friendly! They were very accommodating when i found out i needed to stay an extra night, i was able to book another reservation thru expedia and keep my same room! Hotel has a casino that i went to the second night and had some luck $$! Will definitely be staying here again!
Se hospedó 1 noche en febrero de 2024
Respuesta de Elise- Front Desk Manager, el 23 feb. 2024
Thank you for your excellent review, Becky! We are so happy to hear you enjoyed your stay. We would love to have you back at the Billings Hotel and Convention Center.

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place.
Se hospedó 1 noche en febrero de 2024
Respuesta de Elise- Front Desk Manager, el 23 feb. 2024
Thank you for your rating and review, John! We appreciate your feedback. We hope you'll stay with us again on your next trip to Billings!

8/10 Bueno

Bodie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good trailer parking
Se hospedó 1 noche en febrero de 2024
Respuesta de Elise- Front Desk Manager, el 23 feb. 2024
Thank you for your rating and review! I'm so glad our parking options were convenient for you! Thank you for choosing the Billings Hotel and Convention Center!

2/10 Terrible

Resa

Not happy with the bed or the cold shower
Se hospedó 1 noche en febrero de 2024
Respuesta de Elise- Front Desk Manager, el 14 feb. 2024
I am so sorry to hear you did not enjoy your stay. I hope you are willing to give us another chance in the future so we can give you a better experience!

10/10 Excelente

Lynette

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My kids enjoyed the waterslides
Respuesta de Elise- Front Desk Manager, el 14 feb. 2024
Thank you for your perfect rating of the Billings Hotel and Convention Center! We are so happy to hear you enjoyed your stay. We hope you'll visit us again on your next trip to Billings!

2/10 Terrible

Jordynn

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Rude staff and miss information
Se hospedó 1 noche en febrero de 2024
Respuesta de Elise- Front Desk Manager, el 14 feb. 2024
Hello, I am so sorry to hear this. Would you mind reaching out to he hotel directly? I would like to hear more about what happened and make this right for you. Please reach out at your earliest convenience.

8/10 Bueno

Jan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was a-ok - convenient to all areas.
Se hospedó 2 noches en enero de 2024
Respuesta de Elise- Front Desk Manager, el 14 feb. 2024
Thank you for your rating and review, Jan. I am glad you found our location convenient! We hope to see you again on your next trip to Billings.