Hello Bertha,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE AIRPORT. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Carla,I appreciate you sharing your feedback following your stay at the Red Roof PLUS+ Birmingham East - Irondale/Airport. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Abigail RediResponse Specialist

Dear Guest, Thank you for your recent stay with us, it was our pleasure to serve you and we look forward to serving you again in the future.

Dear Guest, Thank you for your recent stay with us, it was our pleasure to serve you and we look forward to serving you again in the future.

Dear Guest, Thank you for your recent stay with us, it was our pleasure to serve you and we look forward to serving you again in the future.

Dear Guest, Thank you for your recent stay with us, it was our pleasure to serve you and we look forward to serving you again in the future.

Thank you for taking the time to tell us about your experience at the Irondale, AL - PLUS Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apology.

Dear Guest, Thank you for your recent stay with us, it was our pleasure to serve you and we look forward to serving you again in the future.

Dear Guest, Thank you for your recent stay with us, it was our pleasure to serve you and we look forward to serving you again in the future.

Dear Jada,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the quietness. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Arianne,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE AIRPORT. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Robert,Thank you for telling us about your recent visit at RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE AIRPORT. I was happy to read that our clean rooms and cleaning staff met your needs. Your suggestion pertaining to an update on the driveway pavement will be taken into consideration as it will help us improve the quality of our hotel. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Hello Michael, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE AIRPORT and I were disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Linton Red Roof Management RediResponse Specialist

Hello Rick, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE AIRPORT and I were disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Linton Red Roof Management RediResponse Specialist

Thank you Rhonda, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Birmingham East - Irondale/ Airport. I'm glad you were satisfied with our beds comfortability, however, our apologies for any hinderance during your stay. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Douglas,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE AIRPORT. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Michael,We are sorry to hear your recent experience at the RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE AIRPORT did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hello Nancy,Thank you for telling us about your recent visit at RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE AIRPORT. It's rewarding to read that our polite staff and clean room met your expectations. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Hello Annahi, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE AIRPORT and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Linton Red Roof Management RediResponse Specialist

Dear Tabra,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness of the rooms. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Macy,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness and the safety. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Ruby,Thank you for taking the time to tell us about your stay at the RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE AIRPORT. It's truly disheartening to see you highlight that you were disappointed that we don't serve breakfast. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Dear Tabra,Thank you for telling us about your recent visit at RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE AIRPORT. I was happy to read that the cleanliness of our room met your expectations. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Dominique. The staff and I at the Red Roof Inn PLUS+ Birmingham East - Irondale/ Airport appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for you awesome 5/5 rating, Jeffrey. I am so happy to see you highlight that you enjoyed the good lighting and you liked the wooden floor. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hello James, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn PLUS+ Birmingham East - Irondale/ Airport. It is so rewarding to read that you enjoyed the hospitality of our staff. Please know that Red Roof value you as our guest and appreciate your business. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Lisa. The staff and I at the Red Roof Inn PLUS+ Birmingham East - Irondale/ Airport were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Michelle,Thank you for telling us about your recent visit at RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE/ AIRPORT. We thank you for your 3/5 score. However, you indicated that you were not pleased with the lack of sound barrier and limited parking. As for the security deposit, that information is available on our website, alongside the other various third-party sites. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,LintonRed Roof Management RediResponse Specialist

Dear Shaun,Thank you for telling us about your recent visit at RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE AIRPORT. It's good to read that you had a satisfactory experience, which resulted in your 3/5 rating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Dear Belinda, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Birmingham East - Irondale/ Airport. We are glad to have earned your 4/5 score. However, it seemed your stay fell short of your expectation due to the situation you described regarding the inconvenience of the parking spaces to the rooms. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Candice,Thank you for telling us about your recent visit to RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE/ AIRPORT. I was happy to read that our good accessibility and close proximity to your travel plans pleased you. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello Kelvin, Thank you for taking the time to tell us details about your experience at the Red Roof Inn PLUS+ Birmingham East - Irondale/ Airport. The situation you described regarding your interaction with our front office staff is truly regrettable. Please accept our sincerest apologies for the impact this had on your stay with us. We are delighted to hear that despite the concern you had, you had a wonderful experience during your stay with us.Our Red Roof team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you again for your review. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Clinton,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn PLUS+ Birmingham East - Irondale/ Airport. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Robert,Thank you for sharing your thoughts on your recent visit to RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE/ AIRPORT. I was happy to read that our hotel was a good value for the money you spent. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Dear Phil,Thank you for telling us about your recent visit to RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE/ AIRPORT. I sincerely apologize for the inconveniences caused with your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels. Sincerely, Red Roof Management

Dear Shaun,Thank you for sharing your thoughts on your recent visit to RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE/ AIRPORT. I was happy to read you had a good experience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Regards,Red Roof Management

Dear Shaun,Thank you for taking the time to tell us about your stay at the Red Roof Inn PLUS+ Birmingham East - Irondale/ Airport. Please accept our sincerest apologies for the situation you described regarding the rude encounter you had with the front desk staff which hindered your stay. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Hello Deborah, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE/ AIRPORT and I were disappointed to see your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Red Roof Management

Dear Alisha,Thank you for telling us about your recent visit to RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE/ AIRPORT. We thank you for your 4/5 score. As it pertains to a first-floor room, it can be requested but not guarantee. I am grateful for the feedback you provided so we are able to continually improve our hotel.Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

Dear Chandler,Thank you for telling us about your recent visit to RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE/ AIRPORT. We thank you for your 3/5 score. However, you mentioned that you were not fond of the comfort of your bed and the possible stain on it. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

Dear LaEtta,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn PLUS+ Birmingham East - Irondale/ Airport. I'm so glad you had a good stay, prompting your 5/5 score. At Red Roof feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hello Brequille, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE/ AIRPORT and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Albert, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Birmingham East - Irondale/ Airport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Debra,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE/ AIRPORT. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding our polite staff, comfortable rooms and all the positives that you highlighted. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hi Tarik,Thank you for telling us about your recent experience at RED ROOF PLUS+ BIRMINGHAM EAST - IRONDALE/ AIRPORT. It's good to read that you were fond of our nice staff. However, you indicated that the insect you reported hindered your ability to enjoy your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry.Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

Thank you for leaving your honest rating, Eric. We do want to express our sincerest apologies for any inconvenience caused. Please contact your booking source as soon as possible to resolve the matter. Nevertheless, at Red Roof we appreciate your feedback as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for rating your recent stay at the Red Roof PLUS+ Birmingham East - Irondale/ Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

I want to thank you, Tara, for taking the time to post a review of your stay at the Red Roof PLUS+ Birmingham East - Irondale/ Airport. Please accept our sincerest apologies for any inconvenience caused due to the less than ideal encounter you had at the front desk. Thank you very much for bringing this to our attention. At Red Roof, your feedback is important to us and will be taken into consideration to make changes to improve our customer experience.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist