2/10 Terrible
Nadia
30 sep. 2025
I was called today via someone saying they are from Kingstanding Inn. Our stay was 27-28th, today is the 29th, time 13.33pm. The caller said we broke a TV and we will have to pay for it. The lady said we were the last ones in the room. All 3 keys were given to the cleaner downstairs and room doors were left open, the lady that called said the doors were locked when ask who locked it, she said the cleaner, yet she said no one has been in the room since the 28th, we left about 9:30am on the 28th. Kingstanding Inn is also saying the room was not cleaned until today, the 29th. They have not provided any evidence, except word of mouth.This accusation took a organisation running a business more than 24 hours to contact me saying a TV screen allegedly!!! Been smashed. We advised them to call the police and fingerprints being taken and we are happy to cooperate with the police and a court proceeding. We are also recommending that all CCTV handed over to the police.
Our stay was a nightmare, I had 3 rooms, initially number 12, 15, 23. We could not stay in number 12 as mattress had a massive hole to the floor. So we requested a move, this was done unwillingly to no. 4. Our stay was the most uncomfortable stay ever, bathroom is full of mould, fan was blowing dirty fluff all over. I did not observe the reviews before and only wanted somewhere for me and my family of colour to stay for a night after our family memorial. Very dissatisfying, disappointing and distressing. 0121 493 0934.
Nadia
Se hospedó 1 noche en septiembre de 2025