Refrigerador, microondas, horno y parrilla de estufa

Opiniones de Beautiful home on 16 acres - pool & hot tub, catfish pond, fireplace & game room


Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 4 de 9 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 3 de 9 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 0 de 9 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 9 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 9 opiniones" "

8.4/10

Limpieza

Opiniones

2/10 Terrible

Stephanie C.

Le gustó: Limpieza
Terrible Communication
Beautiful property but wouldn’t stay again. The kitchen is nice but not really well equipped for cooking for a large group. Rooms are not as listed, it seems like the bunk bed room is in the outside cabin but it’s not, we made it work. Door code didn’t work when we got on the property, had to wait to speak to a physical person when texting the property management company came with no reply. Hot tub was broken, took them 4 days to send someone out to fix it. Someone showed up to service the rainwater well, we weren’t notified someone would be entering the property before. He walked up as our kids were playing outside. It was one frustrating thing after another. The house didn’t seem ready for guests, I don’t think anyone had been there in quite a while to make sure it was good to go for guests. Beautiful home but will never stay at a property managed by Vacasa again. I was told I would receive compensation for not having full use of the property that I paid $4000 for but after being told I would be contacted 2 days later I haven’t.
Se hospedó 5 noches en marzo de 2024
Respuesta de VrboOwner, el 31 mar. 2024
Thank you so much for your feedback. I am so sorry to hear about all the difficulties you experienced during your stay. It must have been incredibly frustrating to have so many things not working properly or inaccessible. It's disappointing that you were not able to fully enjoy the amenities that were advertised and that you encountered so many inconveniences. I can understand how all of these issues would have put a damper on your trip. Your experience is certainly not what we want for our guests, and I apologize for the inconvenience you faced. Please know that we take your feedback seriously and will work to address these issues to ensure a more pleasant experience for future guests.

10/10 Excelente

Kelly R., San Antonio

Le gustó: Limpieza
21st Birthday
This is a great property with many amenities. It was very clean and well appointed.
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Roger G.

Le gustó: Limpieza
Thanksgiving Dinner
We had our children from Florida stay with us and on Friday my 5 other children came for a Thanksgiving dinner. This was a perfect place for everyone to enjoy a family gathering. A wonderful time for my wife and I
Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

Mary Beth S., Elgin, Texas

Le gustó: Limpieza
Ladies getaways
Nothing really wrong, just that the beautiful property was kinda junky. The guest house was musty, didn't use. The pool was lovely.
Se hospedó 3 noches en septiembre de 2023
Respuesta de VrboOwner, el 2 oct. 2023
Hi Mary Beth, thank you for staying with us! We are so glad you had a great time! We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!

8/10 Bueno

Darlene M.

Le gustó: Limpieza
Nice Hill Country Getaway
Good overall speaking. But in July with 105+ degree temperatures were too hot to use "hot tub" to call mgmt for access. Pool was refreshing. Enjoyed catfish pond. The acreage was secluded enough to enough watching wildlife and the meteor showers that weekend.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Patricia J.

Le gustó: Limpieza
Vacay 2023
Our stay was nice. The home was beautiful an the kids loved to swim and did so a lot. The cell reception is iffy in certain locations. We were given a code for the front door but not for the front gate so upon arrival our three cars were stranded on the road until I could reach someone. I had to leave and go to the top of the hill for cell reception. Not a great way to start but the vacation was good. For a vacation rental it needs a few extras like better bath towels, the ones there seemed old. A clearer listing of what available in the kitchen would be nice as well. Overall we enjoyed our stay.
Se hospedó 4 noches en julio de 2023
Respuesta de VrboOwner, el 17 ago. 2023
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!

2/10 Terrible

Michelle W.

No le gustó: Limpieza
Listing not accurate
Property is overgrown and not well cared for. Leaves covered the bottom of the pool with no sweeper nor service to take care of it. Cobwebs throughout the home. Food and debris under couch and chairs. Ant infestation in kitchen. The “1/2 bath” is a toilet only. Definitely not what we were expecting. Disappointing girls’ weekend.
Se hospedó 3 noches en junio de 2023
Respuesta de VrboOwner, el 13 jul. 2023
Hi Michelle, thank you for sharing your feedback and bringing some items to our attention that may need to be fixed and improved. We are so sorry if our standards were not met during your time with us. We have forwarded your feedback to the local staff so they can work to improve the home and amenities for future guests. We hope you'll give us a second chance to impress you!