Las evaluaciones están basadas en 797 reseñas verificadas
4.3 Limpieza de las habitaciones
4.3 Servicio y personal
4.2 Comodidad de las habitaciones
4.2 Estado del hotel (en general)
Reseñas verificadas de Expedia
por un cliente verificado
Muy bien
Publicado el 19 may 2019 en Hotels👍👍👍
por ROBERTO
Publicado el 27 dic 2017 en Hotels
Todo fue bueno hasta el otro dia q a mi novia le salieron ronchas de chinches
Comentario de Gerencia del hotel
16 feb 2018 por Hilton Garden Inn Staten Island, Gerencia del hotel
Thank you for your feedback!
por Jairo de Bogota
En General bien
Publicado el 16 oct 2015 en HotelsEn general bien, son cómodas las habitaciones pero alejado de la parte central de turismos
por un cliente verificado de PA
Publicado el 28 dic 2019
Room was in back of the building and we heard loud slamming, we noticed what it was at 6am because of the Hilton trailers in the back. Rough night.
por un cliente verificado de Fleming Island, Fl.
Publicado el 22 dic 2019
The property is very poorly constructed with 6 inch wide sheetrock seams very visible and floors that are not flat. I thought I was in a 50 year old hotel.
Comentario de Gerencia del hotel
26 dic 2019 por Hilton Garden Inn (Staten Island) , Gerencia del hotel
Greetings. Your comment is far from what we're used to hearing from our guests, but we do regret that your accommodations didn't meet your expectations. Owners Lois & Richard Nicotra, along with our entire team, take pride in our hotel-- from the service we provide to the integrity of the building itself.
por un cliente verificado de Huntington Ny
Publicado el 18 dic 2019
Clean convenience staff friendly helpful nice bar location was great
Comentario de Gerencia del hotel
26 dic 2019 por Hilton Garden Inn (Staten Island) , Gerencia del hotel
Thanks so much for this kind review, Gerry! We're happy that you enjoyed your stay and that our team gave you a warm welcome. Come visit us again soon!
por un cliente verificado
Publicado el 15 dic 2019
Comentario de Gerencia del hotel
26 dic 2019 por Hilton Garden Inn (Staten Island) , Gerencia del hotel
Greetings! Thanks for sharing this kind feedback with us! We're happy to see you enjoyed your stay and hope you'll visit again soon.
por un cliente verificado de Hendersonville
Publicado el 12 dic 2019
Super excellent service at the front desk. So many amenities. Shuttle service to the airport or ferry. I will only stay at the Hilton when I’m on Staten Island.
Comentario de Gerencia del hotel
26 dic 2019 por Hilton Garden Inn (Staten Island) , Gerencia del hotel
Dawn, we are so honored to be your home away from home here on Staten Island! Thanks for staying with us and for this kind review. We are eagerly awaiting your next visit!
por un cliente verificado
Publicado el 11 dic 2019
Comentario de Gerencia del hotel
26 dic 2019 por Hilton Garden Inn (Staten Island) , Gerencia del hotel
Thanks for sharing this positive feedback with us! We hope to see you again soon.
por un cliente verificado de Pennsylvania
Publicado el 10 dic 2019
The hotel is extremely clean and the staff is very friendly and helpful.
The only complaint I have is the noise. There is a night club on the top floor. On Friday night, the music coming from the club could be heard in my room on the 4th floor. If you can fall asleep with the TV on, it’s not so bad. The other guests returning to the rooms at 2 am could be heard screaming in the hallways and the doors slam easily.
Comentario de Gerencia del hotel
26 dic 2019 por Hilton Garden Inn (Staten Island) , Gerencia del hotel
Greetings Travis. Thanks for sharing this feedback with us. While we're glad that you were happy with your accommodations and that our team made you feel welcome, we are disappointed to hear that you didn't get enough rest. We know how important a good night's sleep is. We hope you'll visit again in the future; our team will do everything we can to ensure that your next visit is a more restful one.