6/10 Aceptable
Juliet M.
27 abr. 2024
Usual story
I wouldn't use 'Wonderful Italy' again. They're focussed on sales and not customer service.
They offer a 'local' experience but provide nothing more than generic city stuff.
They failed to tell us we were staying during a public holiday - a heads up would have made all the difference. You really had to chase to get any info - nothing about the weird taxi situation in Bologna.
We had to sign the contract on check in when we were tired and it was late so had no choice!
Like many properties that aren't actually used by the owner, it was unloved - drawers & lights not working, none of the many clocks worked, leaky shower which we were told to clean out because it was blocked!
The garden was untidy and poorly looked after. No mats, so the mud/leaves come in with you everytime. The neighbours clearly unhappy about renters. The 2nd bedroom was very cold. We could ntot use the dishwasher because the door wouldn't open more than a crack. The hairdryer was iffy - needs checking by an electrician. There are only 2 comfy seats in the common area!
Juliet M.
Se hospedó 4 noches en abril de 2024