4/10 Malo
Nancy L., Lancaster, PA
26 sep. 2025
Le gustó: Limpieza
From the moment we arrived, we felt unwelcome. We booked the apartment for its two large bedrooms, but the main bedroom was locked. The host said they only open rooms based on the number of guests, which wasn't mentioned in the booking details. Luckily, she provided the code, and we were able to access the locked bedroom.The dishwasher was unusable due to a missing bottom rack. Only one burner on the stove worked. The laundry was coin-operated, located in the basement, and the kitchen drawers were very difficult to open and close.There was no ice or a way to make ice, and there were no regular-sized pots or pans with lids. There was no can opener, and other than a large spoon and spatula, I could not find basic kitchen items needed for meal preparation.Despite bringing these issues to the host's attention, she apologized for the inconvenience, but nothing was done to resolve them. We purchased and left behind two small frying pans, a can opener, two ice cube trays and six stemless wine glasses because we broke one of the host's. Overall, it was a terrible experience.
Nancy L.
Se hospedó 5 noches en septiembre de 2025