I'm delighted to hear you had such a wonderful experience Heidys! Thank you for taking the time to share your kind words about your stay. It's incredibly rewarding for our staff to know their efforts in creating a comfortable and enjoyable atmosphere are appreciated. We look forward to welcoming you back again soon!

Thank you so much for taking the time to write such an informative review, Andres. Please accept our sincerest apologies for the poor first impression; you should not have had to experience this hassle during your stay. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. We have no excuse for our lapses or imperfections but constantly strive to make our guest journey better and hope you will give us another try to witness our positive changes. Should you ever find yourself back in Waltham, please give us a chance to show you that our product and service can live up to your expectations.

Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

Thank you for posting your feedback from your visit with us, Arturo. We are delighted to have welcomed you as our guest, and I am grateful to hear you enjoyed the majority of your stay. It would be an honor to welcome you back again in the future.

Thank you for taking the time to review our hotel, Mariangelie. We really appreciate all of your feedback. We couldn't agree with you more that having a good location is essential - thanks for noticing! We look forward to welcoming you back in the future!

Thank you for sharing your positive experience with us and with your fellow travelers, Arturo. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We look forward to welcoming you back to our hotel in the not-too-distant future.

Thank you for your feedback! I am happy to hear you enjoyed your stay, we will take your suggestion regarding the microwave into consideration.

Thank you for taking the time to share your experience about your recent stay at our hotel. We really appreciate all of your feedback. I am delighted to note that you had a pleasant encounter with our staff. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments! cannot wait to share your kind words with the team. We look forward to welcoming you back to our hotel soon!

Obrigado por compartilhar sua experiência conosco e com seus companheiros de viagem! Nós realmente apreciamos todos os seus comentários e estamos felizes por você ter gostado de sua estadia conosco. Obrigado por nos escolher o seu hotel - aguardamos com grande entusiasmo a sua próxima visita!

Gracias por compartir su experiencia positiva con nosotros y con sus compañeros de viaje. Fue un placer darle la bienvenida como nuestro invitado y estamos encantados de que haya disfrutado mucho de su estadía con nosotros. Esperamos volver a darle la bienvenida a nuestro hotel en un futuro no muy lejano.

We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed the majority of your stay at our property. It would be an honor to welcome you back again in the future!

Thank you for taking the time to share your rating with us. We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed the majority of your stay at our property. We are looking forward to some exciting improvements, and we would be honored to welcome you back again soon to enjoy them!

Gracias por tomarse el tiempo para revisar nuestro hotel. Tenemos grandes expectativas para nosotros y lamentamos haber perdido la marca en su experiencia. Esperamos que nos brinde una segunda oportunidad en el futuro para compensar los problemas que desafortunadamente experimentó durante su estadía esta vez.

Thank you so much for your kind review David! We hope to welcome you back to Waltham again.

Thank you for your honest feedback Drimel! We're glad to hear the location was convenient and the hotel was clean. We understand your point about the decor feeling a bit outdated. We're always looking for ways to improve, and guest feedback like yours is valuable. In the meantime, we hope you enjoyed your stay overall.

Thank you for taking the time to provide your feedback. I'm so sorry to hear about the mattress in your room causing you to not sleep well. Our mattresses are on the softer side, but we will certainly take a look at the one from your room to see if it needs to be changed out. We hope you choose to stay with us whenever you're in the area again!

Thank you for taking the time to provide your feedback. I'm so sorry to hear about the noise coming from other guest rooms, but I very much appreciate your kind words about our staff. We hope to welcome you back to the hotel soon!

Thank you so much for your kind review Carol! We hope to welcome you back to Waltham again.

Thank you for your kind words Elizabeth! We take great pride in our friendly and courteous staff, and we're happy to hear they made your stay enjoyable. Spacious and clean rooms are a priority for us as well, so we're glad you found yours to be comfortable. We hope to welcome you back to Waltham again!

We're thrilled you enjoyed the hotel's design and the variety of food options Michael! We take pride in creating a stylish and comfortable space for our guests, and we strive to offer a wide range of culinary experiences. Thank you so much for your kind words.

Thank you so much for your review Patricia! We hope to see you back again.

We are glad you enjoyed your stay at the Westin Waltham and appreciate the kind feedback!

Thank you so much for providing your feedback! We hope to welcome you back to the hotel soon!

We are glad you enjoyed your stay at the Westin Waltham and appreciate the kind feedback!

I am so sorry to hear you had a poor experience at our hotel. If there is something in particular we can work on for the future, please reach out to the hotel directly and ask to speak to any manager.

Thank you so much for providing your feedback! We hope to welcome you back to the hotel soon!

Thank you so much for your kind words Ashley! We're thrilled to hear you enjoyed your stay and found the room clean, the staff friendly and helpful, and the location convenient. We look forward to welcoming you back again soon!

Thank you so much for your review Kelly! We hope to have you back in the future.

Thank you so much for providing your feedback. We're so happy that you enjoyed your stay and had a great experience interacting with our staff. We hope to welcome you back soon!

Thank you for sharing your feedback with us. I'm so sorry to hear you did not have a good experience while staying at our hotel. If there is anything specific we could have done better to improve your stay, please reach out directly to anyone from our management team.

We appreciate you providing your feedback and we hope you're able to stay with us again soon!

Thank you so much for sharing your positive experience with us! We hope to welcome you back to the hotel soon!

Thank you so much for providing your feedback and for highlighting our staff! We're so happy you enjoyed your stay and hope to welcome you back to the hotel soon!

Thank you so much for providing your feedback! We're so happy you've enjoyed your stay and we hope to welcome you back to the hotel soon!

Thank you so much for sharing your feedback! We're so happy that you enjoyed breakfast and we hope to welcome you back to the hotel soon!

Thank you so much for providing your feedback! We hope to welcome you back to the hotel soon!

Thank you so much for providing your feedback! As we strive to be as perfect as possible, if there is anything we could have done better to make your stay more enjoyable, please reach out to anyone from our management team to let us know.

Thank you so much for providing your feedback, as disappointing as it is to hear about the service failures from our Housekeeping team. I will discuss your review with Housekeeping management to make sure this is corrected for the future, as this is certainly not the experience we want to provide for our guests. I sincerely apologize, and hope you will give us another chance in the future.

Your feedback is invaluable to us, and we're so grateful that we could contribute to a memorable experience for you. We strive to provide exceptional service and amenities to all of our guests, we look forward to welcoming hopefully back soon

Thank you for taking the time to leave a review Carolina. We apologize that your stay with us was not ideal due to the noise from the heating and bathroom. We understand how disruptive that can be, and we are taking your feedback seriously.We are currently investigating the source of the noise from the heating system and will take steps to address it as soon as possible. We are also looking into the cause of the constant flushing sound in the bathroom and will work to resolve the issue.We appreciate your understanding and apologize again for the inconvenience. We hope to host you again in the future under more peaceful circumstances.

Thank you so much for providing your feedback. If there is anything in particular we can improve upon for your next stay, please reach out to anyone from our management team. We hope to welcome you back to the hotel soon!

Thank you so much for providing your feedback to us. If there is anything in particular that we can improve upon, please reach out to anyone from our management team. We appreciate you taking the time to tell us how your stay was, and we hope to have the chance to welcome you to the hotel again.

Thank you so much for sharing your feedback! We hope to welcome you back to the hotel soon!

That's fantastic to hear Jieun! It sounds like you had a wonderful stay with us. A kind receptionist can really make a difference, and it's great that you appreciated both breakfast service and complimentary drinking water. Those are all important amenities that can make a trip more enjoyable. Thank you for your kind words and we hope to welcome you back soon!

Thank you for taking the time to share your feedback Guerlande! We are thrilled to hear that you enjoyed your stay with us. We strive to provide our guests with an exceptional experience, and your kind words are very much appreciated. We hope to welcome you back again soon!

We are delighted to hear that you had a wonderful stay Brenda! Thank you for choosing the Westin Waltham. We truly appreciate your positive feedback. We hope to see you again soon!

Thank you for your review and 4-star rating Marlene! We hope you'll consider staying with us again in the future!