Check-in fuera del horario establecido sujeto a disponibilidad
Cargo por check-in fuera del horario establecido: GBP
25, para las llegadas de 22:00 a 01:00
Edad mínima para hacer el check-in: 18 años
Check-out
Check-out antes de las 10:00
Check-out sin contacto
Instrucciones especiales de check-in
La recepción está abierta todos los días, de 08:00 a 18:00.
La recepción tiene un horario limitado.
Si tienes previsto llegar después de las 18:00, contacta a la propiedad con anticipación. Utiliza la información de contacto incluida en la confirmación de la reservación.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.
Formas de acceso
Servicio de recepción (horario limitado)
Mascotas
No se aceptan mascotas, solo animales de servicio (sin cargos)
Niños y camas adicionales
Los niños son bienvenidos.
Hay camas extra disponibles por GBP 25.0 por día.
Hay cunas disponibles por GBP 10.0 por día.
Formas de pago
Información importante
Opciones extra
Cargo por check-in anticipado: GBP 25 (sujeto a disponibilidad)
Cargo por check-in fuera del horario establecido: GBP 25 para las llegadas entre las 22:00 y las 01:00
Cargo por uso de cuna: GBP 10.0 por día.
Cargo por cama extra: GBP 25.0 por día
La lista anterior puede estar incompleta. Además, es posible que los cargos y depósitos no incluyan los impuestos y estén sujetos a cambios.
Información importante
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Para solicitar cunas y camas extra/plegables, es necesario contactar a la propiedad con anticipación
Esta propiedad acepta tarjetas de crédito, tarjetas de débito y efectivo
No se garantiza la disponibilidad de habitaciones insonorizadas
Avisos importantes
Esta propiedad no tiene elevador
Preguntas frecuentes
¿Cliff House Hotel acepta mascotas?
No, la propiedad solo acepta animales de servicio.
¿Cuánto cuesta el estacionamiento en Cliff House Hotel?
El estacionamiento es gratuito en esta propiedad.
¿A qué hora es el check-in en Cliff House Hotel?
Inicio de check-in: 15:00. Fin de check-in: 22:00. Es posible hacer el check-in antes del horario establecido por GBP 25 (sujeto a disponibilidad). Es posible hacer el check-in después del horario establecido, de 22:00 a 01:00, por un cargo de GBP 25.
¿A qué hora es el check-out en Cliff House Hotel?
El check-out es a las 10:00.
¿Dónde se encuentra Cliff House Hotel?
Este hotel se encuentra en Southbourne, a 0.8 km de Playa de Southbourne y a 3.7 km de Playa de Bournemouth. Boscombe Beach y Parque Kings Park Bowling Green también se encuentran a 3 km (2 mi). Estación de tren Pokesdown for Boscombe se encuentra a 20 min caminando.
¿Puedo cancelar mi reservación de manera gratuita y recibir un reembolso total?
Sí, esta propiedad ofrece cancelación gratuita en tarifas de habitación seleccionadas, ¡porque la flexibilidad es importante! Consulta la política de cancelación de la propiedad en nuestro sitio para obtener más información sobre cualquier excepción o requisito.
Opiniones
Opiniones de
8.8
Excelente
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
9.2
Limpieza
8.4
Servicios
9.2
Servicio y personal
8.6
Condiciones de la propiedad
Puntuación de 10, es decir, Excelente. Basada en 79 de 137 opiniones
10 - Excelente
79
Puntuación de 8, es decir, Bueno. Basada en 33 de 137 opiniones
8 - Bueno
33
Puntuación de 6, es decir, Aceptable. Basada en 15 de 137 opiniones
6 - Aceptable
15
Puntuación de 4, es decir, Malo. Basada en 8 de 137 opiniones
4 - Malo
8
Puntuación de 2, es decir, Terrible. Basada en 2 de 137 opiniones
2 - Terrible
2
Opiniones
Opinión verificada
10/10 Excelente
Jon
7 oct. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly and helpful staff.
Great room and food.
Good location for my stay, a short walk to shops and other amenities.
Jon
Se hospedó 1 noche en septiembre de 2022
Opinión verificada
8/10 Buena
Maureen
23 ago. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was the second year that I had stayed at the hotel so it was good to have something familiar and was convenient to my family for transport.
Maureen
Se hospedó 2 noches en agosto de 2022
Opinión verificada
8/10 Buena
Susan
5 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good for an overnight stay
We had a downstairs room which had a nice bathroom. Very quiet on our visit and not many people staying and breakfast was good
Susan
Se hospedó 1 noche en agosto de 2023
Opinión verificada
8/10 Buena
Jeff
14 sep. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly and helpful staff. Quick and easy walk to the sea front.
Jeff
Se hospedó 2 noches en agosto de 2023
Opinión verificada
10/10 Excelente
Cecile
3 jun. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Geat location a few minutes walk from a lovely beach. There were also several restaurants less than a 10 minute walk from the hotel.
We had a very comfortable room that was spotlessly clean and great spacious bathroom. Breakfast was very good and there is a lovely garden if you want to sit outside and have a drink.
Cecile
Se hospedó 1 noche en junio de 2023
Opinión verificada
8/10 Buena
Cliente verificado
17 abr. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely small hotel
The staff couldn’t have been more helpful. Lovely modern, clean room. Excellent bathroom. Breakfast good. Quiet location but close to amenities, transport and beaches.
Cliente verificado
Se hospedó 3 noches en abril de 2023
Opinión verificada
6/10 Aceptable
Jenny
13 feb. 2023
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal y condiciones de la propiedad
Nice hotel in a quiet and great location but some rooms need some maintenance. Staff could be more welcoming.
Jenny
Se hospedó 1 noche en febrero de 2023
Opinión verificada
10/10 Excelente
Laura
3 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely stay - great service
Lovely stay- impeccably clean super service from the staff. Quick and tasty breakfast service. Really comfortable room.
No Nespresso machine or biscuits as advertised on website but did have kettle/tea/instant. Would still rate 5/5 due to service and comfort/cleanliness.
Laura
Se hospedó 1 noche en agosto de 2023
Opinión verificada
10/10 Excelente
Andre
27 jun. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff went far beyond the norm, especially Alice who was so helpful and friendly and between her, Richard and other staff made us feel so welcome at the hotel. Furthermore, the position was perfect, a block away from Southbourne beach, with easy access to hotspots, especially cycling etc. Will definitely go back, especially on a Monday/Tuesday as nice and quiet…
Andre
Se hospedó 2 noches en junio de 2023
Opinión verificada
4/10 Mala
Susan
13 may. 2023
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Give a miss
No hot water for a shower, no working kettle, no light to do makeup/ hair. Hotel rundown. Staff pleasant. Food lacking.
Susan
Se hospedó 1 noche en mayo de 2023
Opinión verificada
6/10 Aceptable
Cliente verificado
9 abr. 2023
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Pleasant but a few issues
On arrival, staff were very friendly and had no issue with us checking in early.
Rooms were very clean but slightly dated. Shower had very poor pressure and temperature control. Bed was good size.
Unfortunately, we had to get up at 1am to tell the next door room to stop shouting. Not sure we would return despite the great location.
Cliente verificado
Se hospedó 2 noches en abril de 2023
Opinión verificada
6/10 Aceptable
Robert
4 jun. 2023
No le gustó: Servicio y personal
This hotel was below normal standards, the room was sufficient, clean and tidy.
We stopped two nights and the room was not attended or cleaned after the first night.
The problem was downstairs in the dining room at 7 pm when various key menu items were not available ie, fish and chips, chicken pies leaving and the service was nearly non existent, waiting 1/2 hour for drinks. I rated the food 2/10.
Breakfast was basic on hot plates rate that at 0/10
All in all very bad experience.
Robert
Se hospedó 2 noches en junio de 2023
Opinión verificada
6/10 Aceptable
Lara
29 jun. 2023
No le gustó: Limpieza y condiciones de la propiedad
In morning breakfast area not prepared during hours specified. One morning was a mess as not cleaned from night before. Felt uncomfortable. Carpet and furnishing needs updating. Had to figure out how to turn on the shower due to a button in the living area. Had no one onsite to assist.
Lara
Se hospedó 1 noche en junio de 2023
Opinión verificada
10/10 Excelente
Susan
31 ago. 2023
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Richard and Allison were great. Very friendly snd helpful carried our cases to the room. The housekeeper Gee was fabulous, kept our room clean every day and if we needed any extra tea and suger she was obliging. Always happy and very friendly. The dining area was grubby and worse for wear. Breakfast was pore hardly had any choice not even having fresh fruit. Didn't like the idea that you had to use the communal pot of jam and marmalade. Not hygienic. I ordered eggs on toast only to be told to get my own toast by the waiter.
Susan
Se hospedó 7 noches en agosto de 2023
Opinión verificada
6/10 Aceptable
Yvonne
23 ago. 2023
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
One night stay.
The two members of staff we met were very helpful. The hotel appeared quite run down and our bathroom door did not shut. However, we were offered another room promptly . Unaware that no restaurant on a Monday or Tuesday. Breakfast disappointing - as limited choice.
Apparently the hotel was waiting for delivery. One couple told there was only one egg left . It was obvious that the hotel is in the process of closing down. We should have been advised of limited options. Probably would have booked elsewhere.
Yvonne
Se hospedó 1 noche en agosto de 2023
Opini ón verificada
6/10 Aceptable
Cliente verificado
17 oct. 2022
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Nice location.
The hotel itself is situated in a pleasant residential area, within easy reach of the beach and surrounding towns. The staff are very friendly and helpful. The room was well appointed with water, teas and coffees and a coffee machine. Bathroom had plenty of toiletries, bath and separate shower. Everywhere was clean in both the shared spaces and rooms. Nice bar / lounge on site. However, we both found the beds too hard, the TV didn’t always work and there was a very noisy boiler next to our room that fired up before 7.30 every morning and stayed fired up for the next 12 hours. An unpleasant wake up call every morning. I think staff might also sleep on the top floor and playing music loudly at 11 at night was a bit much and constantly walking around the room - although when we tried to speak to staff about it, they blamed the noise on ghosts! A buffet breakfast is at the weekends, but I would do one every day and not just waitress service during the week, Good choice for breakfast and all hot too.
Cliente verificado
Se hospedó 3 noches en octubre de 2022
Opinión verificada
10/10 Excelente
Terrilee
20 nov. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice property in a residential area. Excellent staff. Awesome breakfasts that are included each morning from 8 to 10 am. Located just a couple of blocks from the sea and just a few blocks to lots of shops and restaurants. Guests should be aware that this "hotel" is really a cross between a B&B and hotel. If you are arriving on a Sunday, Monday or Tuesday after 4 pm or between Wednesday to Thursday after 8 pm the front door will probably be locked. There is a telephone number to call mounted on the front door so someone can let you in. However, if you are arriving from out of Country you will have to take your cell phone off "airplane mode" and incur long distance charges if your cell phone package does not include such calls. Once you have checked in your room key will open both the front door and room. If you have difficulties with walking/climbing stairs make sure you book a room on the ground floor as there is no elevator access to rooms on the second and third floors.
Terrilee
Se hospedó 5 noches en noviembre de 2022
Opinión verificada
6/10 Aceptable
Marcus
13 ago. 2022
Le gustó: Limpieza y servicio y personal
Mixed feelings
The hotel is ideally placed for the beach which is just a few mins walk away. It has a small free car park and quite a large outside area. All the staff were very pleasant and helpful. The room was a reasonable size and clean. However, on arrival we did expect we would be able to get lunch, just a sandwich or something similar but the other kitchen was closed due to lack of food? There is no food available any week on Mondays or Tuesdays after 4pm which is disappointing. There a Greenking chain pub on the seafront. We did ea on Wednesday evening but it was rather a limited menu which would make it difficult to eat there every night. Food service stopped at 8pm and the bar shut at 9pm. Thevfood 2as good well cooked and enjoyable.
We also disliked the shower and were glad to get home to have a real shower. There is a notice in the bathroom asking guests to be patient because it takes a long time for the water to run through.This was not the problem, the problem was the tap did not transfer all the water to the shower head and it was only a dribble
It was a shame because it could have been very very nice
Marcus
Se hospedó 4 noches en agosto de 2022
Opinión verificada
10/10 Excelente
Andrew
1 oct. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was a surprise for my other half & she loved it. Very comfortable, very clean. Nice touch with coffee machine. We had seen your hotel on four in a bed 👍
Andrew
Se hospedó 1 noche en septiembre de 2022
Opinión verificada
6/10 Aceptable
Phil
22 sep. 2022
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Awful shower. Tiny wash basin yet huge bathroom. No power socket near bed. Breakfast unappealing.
Phil
Se hospedó 1 noche en septiembre de 2022
Opinión verificada
10/10 Excelente
Julie
5 sep. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful hotel
We stayed at the Cliff House hotel for 3 nights. We had a warm welcome when we arrived and shown to our room at 10am which definitely was a big bonus. The hotel was very clean and our room was spotless.
In all the years we have been staying in hotels, the breakfast was amazing. All freshly cooked and lots of choice too.
We would definitely recommend staying here and will be coming back when we visit the area again
Julie
Se hospedó 3 noches en septiembre de 2022
Opinión verificada
4/10 Mala
Michael
21 ago. 2022
No le gustó: Servicio y personal y condiciones de la propiedad
The garden is not as per the picture. It’s untidy.
Arrived in the middle of a very large charity event. Very noisy.staff more focussed on the event than on residents. No restaurant or bar meals available at this time. If we had known this we would not have booked. The following day we thought we would eat in the hotel. Arrived in the bar at 5pm to be told they had stopped serving and the chef had gone home.
Breakfast was a buffet affair which offered very poor choice if you were a vegetarian. There was an alternative breakfast menu but this was not advertised and we only stumbled across it three days in. Then it felt like it was a bit of a chore for them to prepare something else.
To leave the hotel from our room we had to walk through the breakfast room. On one day the room had been hired out to someone to conduct hearing tests and they could get irritable if the were disturbed. So we were asked to exit the hotel, during this time, via the tradesman side door.
Housekeeping was hit and miss with us having to track a member of staff down to replenish tea/coffee.
For the first 3 days the cold water in the shower ran as hot as the hot tap making it uncomfortable to have a shower. This apparently happens quite often and after a plumber was called the cold tap ran just as warm rather than hot.
Wallpaper was starting to peel off the wall in the room. The rooms were a decent size, nicely decorated and comfortable but things like wallpaper peeling away from the wall detract from this.
The hotel is well located for the beach
Michael
Se hospedó 7 noches en agosto de 2022
Opinión verificada
8/10 Buena
Roger
18 jul. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Weekend break
Good location for beach, shops, restaurants and cafes. Hotel very clean with good restaurant menu. Well stocked bar. Breakfast was just OK. Cooked meal on day 1 was overcooked. TV's in rooms only worked intermittently due to aerial issues.
Roger
Se hospedó 2 noches en julio de 2022
Opinión verificada
8/10 Buena
Sarah
15 jul. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have staywd a few times now and I am happy with the service and staff and welcoming and friendly.
Sarah
Se hospedó 2 noches en junio de 2022
Opinión verificada
10/10 Excelente
Cliente verificado
27 jun. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A fabulous little gem!
We had a brilliant stay, the hotel is small and really welcoming. The room was beautiful and spacious with lovely extra touches.
Breakfast was fabulous with good quality produce.
This was a real little gem with lovely staff. I willl definitely be back!