Premier Inn en Bourton-on-the-Water

“Very understaffed - staff that are employed are expected to do everyone’s job ”

“Upon arrival we were given a room beside the elevator and main door to the floor. The room smelled and the door from the elevator area would bang every time someone came through. We asked for another room and the less than pleasant staff member did give us a new room which we were appreciative of until we walked in. The overpowering smell of chemical cleaner was intense. The window which could not be opened was of no use. After 5 minutes our eyes were burning, my husband who has no sense of...

“Facilities were great, but the air conditioning could’ve been better in the room”

“Nicely appointed room and hallways. Not as convenient a site as we expected.”