Opinión verificada
6/10 Aceptable
Sarah C.
27 dic. 2025
Le gustó: Check-in y ubicación
No le gustó: Veracidad del anuncio
The guest contact, Starr, was not timely in her responses to our questions via email, call or texts. The house was not prepared for our stay - no clear directions left about WiFi access, upstairs shower required a work-around to get hot water, there was only one kitchen towel, thermostat was auto set at 64 degrees at night when the temperatures were far below freezing outside, batteries had to be replaced in the thermostat one morning when we woke up to the inside house temperature of 50 degrees. The digital pad entry was unreliable; we charged the batteries and within two days it did not work again. A tenant in a neighboring in-law suite walked across the narrow porch of our unit, invading our privacy. The kitchen had random access to plates, cups, etc. with very cluttered drawers, cabinets & random food left in the freezer. The laundry room is a shared space, of which we were not aware in the Vrbo listing. We were told we would have TV access, but there was no fire stick and the owner said we could purchase one and he’d reimburse us! It took 20 minutes on the phone, with the owner, just to get the Blue Ray machine to work. The water pressure in the downstairs shower was horrible. Communication with the guest contact & owner required direct emails, texts or calls versus through Vrbo. This house has a lot of potential, but does not currently live up to Vrbo standards.
Sarah C.
Se hospedó 8 noches en diciembre de 2025
