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Opiniones de Beautiful Views from the Rusty Moose

Beautiful Views from the Rusty Moose
Branson West, MO

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 9 de 14 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 3 de 14 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 14 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 14 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 14 opiniones" "

8.6/10

Limpieza

Opiniones

10/10 Excelente

Jeffrey S.

Le gustó: Limpieza
Beautiful Place, Gorgeous View
My family loved staying at the Rusty Moose. There was plenty of room for the whole family. The lake view was incredible! Lily was a friendly and helpful host. We also had access to the dock nearby, which was a nice perk. Will book next year.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Jenne F., Wylie, Tx

Le gustó: Limpieza
Nice Space for Family Reunion
This is a very spacious cabin with a pretty view of the lake. There is plenty of space for cooking, serving and eating meals. The main table is spectacular, as it allowed everyone to eat meals together. Living area seating was conducive to a large gathering and we had a lot of laughs. Beds were many and all were comfortable. There was a nice game room downstairs. We found a nice extra cooler in the garage which helped expand our refrigerator capacity. We had a few glitches upon check in, but they were handled immediately and communication was swift and efficient. However a few days later we ran out of propane while cooking. Both tanks were empty. Our calls were not answered and our text messages were not answered in a timely manner, as we stressed in the messages that we were in the middle of cooking. We eventually did get the propane after a considerable delay. Management apologized profusely and made things right. For large gatherings, this is a wonderful place! We would stay here again!
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Nolan O.

Le gustó: Limpieza
Almost complete family vacation
Overall great vacation, your facility worked out perfect for our family vacation. Thanks Lily for all the help you provided to make it so. Nolan
Se hospedó 6 noches en junio de 2023
Respuesta de VrboOwner, el 8 jul. 2023
Thanks, Nolan! We enjoyed hosting you all and would love to host you again.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
Great Place for Family Reunion
Overall the property was great. Had a hard time with the door the room over the garage and several windows not closing properly. The water temps for the showers was not very warm. Not enough cups for 29 people. Property manager was quick to response to questions. Would still rent again.
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Sean F.

Le gustó: Limpieza
Rusty Moose
Perfect place for a big family Christmas
Se hospedó 2 noches en diciembre de 2022
Respuesta de VrboOwner, el 12 dic. 2022
We were happy to host your party Sean! Come back anytime.

6/10 Aceptable

Joni L.

fall trip to Branson
The house looked nicer online than in person. It's in need of a lot of repair. Sliding doors don't lock, just a 2x4 board to keep them from opening. Floors were dirty (grandkids feet were black from going bare foot in there) bugs in the tracks of the sliding doors, dirty wash cloth hanging on the shower, dirty underwear under 1 bed, pizza crust and little bottle of alcohol stuck in a couch cushion, broken springs in one chair downstairs, 2 pool cues were usable, 1 had the tip broke off and the rack was cracked, piles of laundry in and on the downstairs washer and dryer, no extra towels, had to wash them every day, 1 kitchen towel, 1 extra trash bag (manager did drop by extra trash bags and kitchen towels after I contacted her) no ice maker, finally found the keurig coffee maker under the sink on the last day! Outside of house has several rotted wood spots, including the front door! Master bed was propped up on blocks and the post was broken and wobbly. We rent a "nice house" every year, this was the worst one we've had.
Se hospedó 3 noches en octubre de 2022
Respuesta de VrboOwner, el 9 nov. 2022
Hi Joni, thanks for the input. We're so sorry you were disappointed in the amenities. I communicated with the team your notes on repairs and have already addressed every one. Thanks!

10/10 Excelente

Rhett E.

Le gustó: Limpieza
Nice
Great
Se hospedó 7 noches en julio de 2022
Respuesta de VrboOwner, el 18 jul. 2022
Thank you for the 5-star review! We hope to host you again soon!

10/10 Excelente

Mary C.

Le gustó: Limpieza
Perfect for large groups!
Short story- We had the best time in this home! It was exactly as the photos plus much more. The customer service was the best I have ever worked with on a rental. The sunset views were quite the spectacular show! The long version- We traveled with a group of 12 adults. This home offered the perfect layout for this many people and personalities. Each couple had their own private room with a king bed and most couples were able to even have their own private bath with only a few people having to share. There was plenty of gathering space for everyone to be together and plenty of different spaces to get away from the group as well. Our group was adults only but there was more than enough space to accommodate children. There was access to a garage for storage of fishing equipment as well as the canoes and paddleboards we brought. There was not much yard space but the deck allowed for 'yard games' like cornhole easily. Comforts - Each floor had AC controls and all rooms were adequately cooled during the very warm weekend we were there. We did have issues with the AC on the main floor on the first day but the management team responded to messages immediately and went absolutely above and beyond to address the very minor inconvenience we had. The beds in each room were very comfortable. Not a single person had a complaint. With renting frequently, this seems to be an issue often but not with this home! An amazing accomplishment with this many beds as well. Stock - This home was stocked with so many things we did not expect. There was more than enough towels, toilet paper, hand soap, etc. In my experience with rentals, you're often supplied with just enough to get you started, but not here. There was also plenty of kitchen towels. There was a Keurig and coffee machines and plenty of supplies for each. There were some simple seasonings (salt/pepper). There was more than enough serving dishes, platters, pitchers and bowels for anything you would want to make. We thought we would only have 1 fridge available to us so we came prepared with coolers for (adult) beverages, but there was even additional refrigerator space available in the garage. Location - We loved the location of this home as it felt secluded but wasn't far at all from a gas station and groceries. It was about a 20 minute drive to the main area of Branson. Overall, this place was perfect for our needs and I would not hesitate to go back if the opportunity arises.
Se hospedó 2 noches en mayo de 2022
Respuesta de VrboOwner, el 19 jul. 2022
Hi Mary! Thank you so much for your thoughtful review! We're so glad that we were able to deliver a 5-star vacation! We can't wait to host you again! - The Victory Team ( Ariel )

10/10 Excelente

Corey S.

Le gustó: Limpieza
We loved the Rusty Moose!
The views are AMAZING! The house is gorgeous and fun and we were all so comfortable, even with all of us. Having the whole family (extended family + some friends) in one place was a blast and having the kitchen saved us so much time and money. Thank you to Victory Properties for a great family vacation!
Se hospedó 1 noche en abril de 2022
Respuesta de VrboOwner, el 30 sept. 2022
We're so glad you guys enjoyed your stay Corey! Come back anytime!

10/10 Excelente

Jessica N.

Le gustó: Limpieza
Great Lakeview Retreat!
I was completely WOWed by the view and the way that the house showcases Table Rock Lake with it's open floor plan! The house can easily accommodate a large number of people while allowing everyone to have their own space if need be. Every room has its own personality, yet all feels tied in together. I loved how secluded the house felt while even being in a neighborhood. What a great getaway!
Se hospedó 2 noches en febrero de 2022
Respuesta de VrboOwner, el 30 sept. 2022
We're so glad you enjoyed your stay Jess! We'd love to host you again. Come back anytime!

4/10 Malo

Rachel W.

No le gustó: Limpieza
Terrible experience with communication and cleanliness
We had previously stayed at the Rusty Moose back in 2016 for our large family Christmas and we had an exceptional experience there. But, after booking it again this year, we were terrible disappointed. I’d had communication via automated emails up until 2 days before check-in. When it was time to check in, I had no access code email or any sort of phone call or text. We tried reaching out to every available phone number we could find and had no answers. I tried emailing and also had no response. Finally, my sister in law used Facebook messenger and got a response with our entry code and check out procedure, which only said to “take out all trash”. She was able to get this information without being the one to book and without any sort of confirmation numbers or identification. When we got inside it was clear this property has not had consistent cleaning. I think the only cleaning being done is maybe changing the bedding and spot sweeping. Everything inside was dusty and dirty. We’ve reached a point now post Covid where that should no longer be used as an excuse as to explain why something isn’t getting done. The walk in door lock on the garage doesn’t latch. Overall, while this space did have enough beds for all 26 of us, it was just so dirty it was hard to overlook. The fact that I still don’t have any sort of correspondence about check in is ridiculous and so unprofessional. The check out procedure is just as confusing to me, there are lists on the back of the bedroom and front doors, but the message we received after hunting someone down (via FB message from Lily with Victory Properties) said only to take out the trash. The price we paid was not worth the value of what we received and the quality of the communication with the property management was so poor.
Se hospedó 4 noches en diciembre de 2021
Respuesta de VrboOwner, el 16 nov. 2022
Hi Rachel, thanks for your input. We did check into this instance after it occurred. When guests book with us, they receive automatic check-in information in a secure way, both via email and the platform they booked on. With your booking, there was a glitch and the info did not send. We checked into it and have since resolved the issue. If you ever choose to stay with us again, we would love to give you 50% off of one of our premiere properties and ensure you have an awesome stay. Thanks.

8/10 Bueno

Gaylon M.

Le gustó: Limpieza
Great view!
Beautiful view! Fantastic lodge feel. Property manager was very responsive to questions and provided timely assistance. Property is in need of some maintenance updates to ripped carpet, torn window screens, and worn high traffic areas. But you will not forget the view!
Se hospedó 2 noches en diciembre de 2021
Respuesta de VrboOwner, el 9 nov. 2022
Thanks for the input Gaylon! We're glad you enjoyed your stay. We addressed maintenance repairs with the team and have made improvements as well. Thanks again.