2/10 Terrible
JOEL, Murwillumbah
Viaje en pareja
2 sep. 2025
Previous tenants trash was full in the kitchen bin along with dead fruit flys stuck to a container. Both airconditioning units were mouldy on the inside and had stickers from a service stating that the next service was due December of 2022. The overhead ceiling fan was caked with dust that can only accumulate over a period of many years. Found these issues late at night and management was only open to refund $50 and our extra $15 parking fee the next day. Judging by the ratings this place gets i am sure this room was an outlier but apparently this is a new owner/management team and they have been taken for a ride by the current cleaning manager because short term sloppy work like trash not taken out is one thing but long term hygiene issues is inexcusable as it takes years to happen and neglect. Having a score above 8 sounds pretty good for this place so i would assume most rooms are shipshape but this was certainly a surprise and something to look out for.
JOEL
Se hospedó 1 noche en agosto de 2025