2/10 Terrible
Dee M.
22 dic. 2025
No le gustó: Limpieza
DO NOT BOOK HERE!Issues before arrival. Inundated with paperwork, who/why we required accommodation & visitors BANDED! We received the code & a list of fines for damage/missing items & the cleaner wasn't finished1. The air-conditioning duct mat we removed due to build-up of filth/health risk2. Internet didn't work the whole stay3. Stated fully equipped kitchen. 7 people require utensils/crockery/glasses, not available, nor were oven trays, chef knives/knife block, wraps/foils, colander, vegie peeler, salad bowls, etc. The extra charges list stated 2 per missing utensil but no list was provided. A few extra items were dropped off after complaining to VRBO4. Not seating for 7 to watch TV 5. Not clean above 1m from floors & damage to multiple walls, chairs stained & lamp broken on arrival-Chargable items. Spiders everywhere, front & rear yard unkept/dirty6. States Hotel quality linen. NO EXTRA towels or pillows & they were awful7. States 2 bathtubs-NOT, both damaged & grout needed a good scrub8. Quiet & peaceful-the trainline is 100m away & the whistle blows all night9. Repeatedly asked for photos & catalogue the damage-Not my jobWe advised we were an extended family group, awaiting heart bypass surgery, Olivia added to the stress 10 foldTried for 2 weeks to resolve but keep getting the run around & the same questions asked repeatedlyDon’t take the chance, unless provided with the extra forms first. VRBO asked for this review!
Dee M.
Se hospedó 3 noches en noviembre de 2025