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Opiniones de Novena Palms Motel

4 out of 5
Novena Palms Motel
757 Nudgee Road, Northgate, QLD

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 196 de 603 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 252 de 603 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 93 de 603 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 37 de 603 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 25 de 603 opiniones" "

8.4/10

Limpieza

8.2/10

Servicio y personal

7.8/10

Servicios

7.6/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Ben

No le gustó: Limpieza y condiciones de la propiedad
Air conditioning was disgusting. Moulding smells in the room from aircon or drains or both. Dilapidated and run down .decor from 90s Avoid this place
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Jade

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Yukako

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Free shuttle to the airport was good deal for me
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Kenneth

No le gustó: Condiciones de la propiedad
For the money I paid it’s wasn’t up to the standard you expect for that money
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Soraya

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was large, clean and comfortable and the bathroom was spotless although there was an unpleasant odour from the drains. The kitchenette housed a fridge, microwave, toaster and kettle. In fact everything needed although the walk to shop to buy groceries to make dinner was around a 60 minute round trip (walking) Christine was exceptionally helpful and friendly and even arrived early to allow me to check in early. The bed was extremely comfortable and would have provided a wonderful nights sleep had it not been for the noise from neighbouring rooms. Airport transport was not provided on sundays which I didn't realise when I booked so I had the added expense of a taxi which was a little annoying as I had made my decision on where to book and how much to pay based on transfers. On the whole, I would recommend the motel for a short stop over
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Donna

Nice pool. Shuttle to the airport in the morning but no shuttle to get there from the airport.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Barbara, Kinka Beach

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We chose this motel because of the early shuttle bus to the airport. We were there for one night on a ground floor. The only problem was whoever was upstairs were moving around for most of the night. However, overall it suited us and was fine.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Tegan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very pleasant place to stay
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Brent, Glendon

Le gustó: Limpieza
Hard to rate. I arrived late & left real early. Room was clean & spacious but a bit aged.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Louise

Viaje familiar
Le gustó: Servicio y personal
We booked a room with 3 single beds for 3 people, but only 2 of anything was supplied - cups, blankets etc. there was an insect nest behind the bathroom door that erupted during our stay and I had to tune the tv in myself. The Wi-Fi password wasn’t available in the room and there was little information on anything other than a few photocopied and out of date menus. The bed frames squeaked when anyone turned over and the mattresses were hard and uncomfortable. There was also a large gap under the front door that we blocked with a towel so nothing came in during the night. It looked ok on the surface but the longer we were there the more tired the place felt. Location was convenient as was the airport shuttle, but I’d be unlikely to stay again.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Lisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Judy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was great...lady was friendly n informative. They ran us 2 airport in shuttle bus n we left our car there 15 days...excellent...peace of mind.
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Rita

Se hospedó 1 noche en enero de 2024

2/10 Terrible

Trish

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Totally misrepresented. Felt too uncomfortable & Unsafe to stay. Office building derelict & the accommodation was out the back where it was dirty & unkempt. Room looked clean but washed dishes still in drainer on sink did not give impression that the room/bed had been freshly cleaned/changed..Had to pay for the room even though it was unsuitable because I didn't meet the cancellation deadline. Would never have booked if I had known the true situation!!
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Barbara

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Ashley

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Melinda

Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Thanks foe the stay
Late arrival however instructions were concise and easy. Met the staff in the morn. Very friendly and courteous. The shutlle was a nice addition and time.
Se hospedó 1 noche en enero de 2024

4/10 Malo

Samantha

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Photos on site not what you get when you arrive. We thought this motel had been shut down when we first arrived due to the condition and appearance of it. We arrived between 1-2pm (check in time usually 2pm) but room not ready. We had to wait outside for approximately 20 mins in the covered area but it was raining so seats were all wet. When we got our room, it did stink of overuse of chemicals. The floor had just been mopped but there were still tissue paper, chips and other rubbish on the floor. The pillows stunk as well as our towels. The electrical power point in the bathroom was not properly fitted to the wall and very unsafe to use. The gardens are all overgrown with weeds. The TV continually shut off during a movie. You are only provided with 3 sets of kitchen ware but we were a family of 4. Restaurant is closed as well so you may need to update this as there is hardly any other options of eating out nearby.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

takuo

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
近所にスーパーなどが無いです
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Chanelle

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

tatsuya

Viaje familiar
No le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Anne

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Bronwyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
What an amazing place. Quiet and location was unreal.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Michelle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great for an overnight clean facilities and friendly staff .
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Naomi

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Maranelle

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
The sheets felt like they had not been changed, there had marks on them that were not old. Managers were nice.
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Steven

Viaje familiar
Good room for 3people had most things an was affordable place
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

kevin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property itself is well maintained and very very clean. The picture is accurate of the pool area and rooms which are in the rear of property BUT the main area where you pull in to check-in gives you a sense of area being unsafe and made us a bit leery. It is a dilemma because the rooms are wonderful.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Corie

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Not many attractions around facilities or places to get food
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Keithan

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Keithan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel overall. The miscommunication regarding late check out however, overall very accommodating.

6/10 Aceptable

Mikayla

Viaje de negocios
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Nothing like the pictures
Nothing like the pictures. Run down, works in progress. You get what you pay for I suppose.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Amanda

Viaje familiar
Le gustó: Limpieza y servicio y personal
Convenient, clean & good value for money
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

margie

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Robyn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice property, newly renovated rooms, very clean.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Colin

Se hospedó 1 noche en octubre de 2023

4/10 Malo

Susanne

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Bruce

Viaje en pareja
Le gustó: Limpieza
Peaceful and quite
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Phillip

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Wayne

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Tony

Viaje en pareja
Le gustó: Limpieza
Nice and clean but very dated.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

John

Le gustó: Servicios
The room was scrupulously clean and the staff very helpful. It would have been useful to have tissues in the room and a grab rail in the shower. It was let down by the poor condition of the gardens.
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Jordan

Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Rosemary

Le gustó: Servicio y personal
Very clean and tidy. Free shuttle service to airports was so great. But the fridge was so loud and noisy when trying to sleep.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Tim

Le gustó: Limpieza y condiciones de la propiedad
This location is not near any amenities such as dining the Wi-Fi did not work the check-in procedure is strange, because the office is close enough to get a code to go into a box of Sandra shuttle said it was running at 7:40 AM which I did not so we just left with an Uber. We never go back. Do not recommend.
Se hospedó 1 noche en julio de 2023
Respuesta de Ta, el 29 jul. 2023
Wi fi works may be you dont know how to log on the 5 g network. Check in procedure is not strange every motel has an after hour safe may be you have not travelled We are not paid to wait for you to check in at midnight .We sent you the code for the safe and you checked in okay using the code and we also sent you the timing of the shuttle as well . You are demanding to go on the 7.40 shuttle we have our set timings which is on the website and its on your confirmation email . We do not tolerate abuse and we have flagged you in our system

10/10 Excelente

Demi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Tanya, el 29 jul. 2023
Thank you

10/10 Excelente

Donaldd

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet
Se hospedó 1 noche en julio de 2023
Respuesta de Tanya, el 29 jul. 2023
Thank you

4/10 Malo

Michael

No le gustó: Servicio y personal
Limited ability to talk to anyone
Se hospedó 1 noche en julio de 2023