Brunete Vacations from MXN$23,360

El hotel está bien. No creo que es ⭐️⭐️⭐️⭐️. Los elevadores y los pasillos no estan limpios. El cuarto está bien. Tienen que cuidar detalles como un foco fundido en el lavamanos, el grifo estaba suelto, la regadera de mano se caía. Creo que con un poco de mantenimiento y limpieza el hotel estaría mejor. La ubicación es excelente

Communications with the Bob W Arte group was very responsive as there was always someone to answer you questions. The place was quite spacious with a very long hallway between the bedrooms and kitchen/lounge areas. There was a few extra ammenities like wall chargers but a thing to note was lack of a spatula utensil for frying - not sure if this was intentional but there was a drawer downstairs to get extra cooking utensils but none there either. We couldn’t find the sink plug, but mainly did dishes in the dishwasher. Dishwasher broke down on our last day, and the light circuit would trip if you have too many electrical items in use including lights. Some items were a little run down such as arm rest on couch was falling off, drawer in bathroom was broken. These were minor issues easily overcome, but just to note. Check in was easy with code to enter building and accomodation. Really nice shower and great shampoo/conditioner/soap amenitites. They have a system to get your own stuff if you needed- such as towels, knives/ forks, batteries etc - and two shared washing machines. We had a first floor room - no views of anything - so nothing like the picture in Expedia- that was slightly disappointing. But overall - stay was really good and we enjoyed it here.

Room very clean , staff very friendly, area centric walked around easy to go everywhere public transportation around the corner , the only negative I can say is the building elevator to small but that is very normal in Madrid other than that everything was good.

The property is overall very nicely located and easy to travel from. It was clean and the bathroom was very spacious. However the service left a LOT to be desired😖! Here are a couple of examples: once when asked the doorman to call us a cab he just pointed to the taxi driving by and said that you will find it there! How unprofessional!! Also we were leaving early for a trip so I asked them to provide some croissants or something to the room ( mind you this is a hotel that does full breakfast) and they refused since it was about 10 minutes before 7 — there usual time😟. In summary facilities and location good customer service bad!

Beautiful property, wonderful staff.