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Opiniones de Nantahala Village

3 out of 5
Nantahala Village
9400 Highway 19 West, Bryson City, NC

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 483 de 903 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 201 de 903 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 99 de 903 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 76 de 903 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 44 de 903 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

8.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El personal es grandioso , súper amables y están muy pendiente de los detalles
Se hospedó 2 noches en enero de 2021
Respuesta de Deb M, el 20 ene. 2021
Thank you so much for your review! I hope you made it home safely. It was such a pleasure to be your host this weekend! Thank you from all at Nantahala Village Resort!

2/10 Terrible

Martha

Viaje de negocios
No le gustó: Servicio y personal
Se hospedó 2 noches en diciembre de 2019
Respuesta de Nantahala Village, el 6 ene. 2020
Thanks for the review.

10/10 Excelente

george

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Carol

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is a small unique hotel with nice details. Beds were comfortable.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Jennifer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was very pretty. It was mine and my husband’s anniversary. I had mentioned it when booking and there was an Anniversary card in our room when we got there. I would recommend this property.
Se hospedó 1 noche en abril de 2024
Respuesta de Wendy, el 21 abr. 2024
Thank you. We are pleased with your great review and hope to have you celebrate your anniversary with us next year!

10/10 Excelente

Kelly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Wendy, el 21 abr. 2024
Thank you for the great review. We appreciate your business.

8/10 Bueno

Angels R

Se hospedó 1 noche en febrero de 2024
Respuesta de Wendy, el 21 abr. 2024
Angels. thank you for your review. We appreciate your business.

10/10 Excelente

Joseph

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Brief stay
I was in town briefly for business and needed lodging. After finding Nantahala Village online a booked a room. Everything about my stay was great; from the online reservation on… The staff was stellar and super nice! The room was comfortable, and quiet. I wish I could have stayed longer.
Se hospedó 1 noche en febrero de 2024
Respuesta de Wendy, el 21 abr. 2024
Joseph, Thank you for the great review! We hope to have you stay with us again while traveling to Western NC.

6/10 Aceptable

Ashley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was very peacful
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

John

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
I liked everything about the property, but the area surrounding it is very remote and nothing at all is open after 9 p.m......Nowhere to get food or snacks!!!!!
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Byron

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Beautiful area, comfortable, close to attractions.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Ann

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
New Years Stay
Fantastic stay. Clean room comfy bed. Excellent customer service. We will definitely be back!
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Robert

Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Amy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I would have easily given this review a five star if it were not for the plumbing issues in our room. Not exactly sure if it was the toilet or the piping issues in the hotel but we had much difficulty flushing the toilet. Had to use a plunger every time we used it and sometimes that did not even help. We did let the front desk know but at that point nothing could be done so we just dealt with it. Everything else was wonderful, especially the front desk clerk Amber. Wonderful customer service. Our room had a beautiful view of the mountain. We were in the hotel part and it was very quiet. Only one restaurant, Rivers End, was in the area, and it did have delicious food. Others were about 15 minutes away. Breakfast offered at the hotel was a sausage biscuit and coffee. Rivers End Restaurant served breakfast Saturday and Sunday only so we ate there one morning and it was delicious. Not sure if we would stay here again due to the plumbing issues but hopefully they will get them addressed and resolved.

10/10 Excelente

Chad

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place is amazing! Really nice cabins tucked away in the woods. I would come back again.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Nancy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

pablo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Rebecca

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad

10/10 Excelente

Merate

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Selia

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the cabin. It was quiet and the drive was beautiful. Bryson City was close and we were able to ride the train.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

George H

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice mountain getaway.
Great location with good views of the mountains. Comfortable room. Great staff!
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

SCOTT, Myrtle Beach

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

James

Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Daniel

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great room and awesome staff !
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Jason

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Grittney

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Servicios
For the price of the cabin, I was not impressed. Bathroom tub did not have plug for drain to take a bath. Shades were broken, back patio door was unlocked and open. It was difficult to lock after. Beds were not comfy. TV was difficult to turn on as it the remote had limited functions. Mountain view was ok. Kallisto restaurant lobster bisque lacked chunks of lobster for the price
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Angela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing Little Stop
Amazing little stop on our way to Gatlinburg this year! Very clean, great view, comfortable bed, and a wonderful staff! Definitely a place I would stay again and recommend to anyone passing through this area. Thank you!
Sunrise from the jacuzzi suite
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Donna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
hubby's bday
We stayed in a king cabin. Nice and cozy. Could use some updating but great view and comfortable for a weekend.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Amy

Viaje familiar
The property was great except for the shock that there was no central heat and air. We arrived around 5pm (in Nov) to a freezing cold cabin. Once we got the wall unit and space heaters going, it eventually warmed up. Otherwise the cabin was really nice! It had a beautiful view! One small thing, we would have liked TVs in the bedrooms because we like to fall asleep with it on.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Roddy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unique decor in each room made it nice to select a room that fits. I had a nice time while there site seeing and running the Tail of The Dragon
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Judith

Too far from Bryson City. No elevator only steps in lodge.No place for breakfast beside just sausage biscuits. Problems getting TV to turn on and raise or lower the sound on it.
Se hospedó 5 noches en octubre de 2023

10/10 Excelente

Steve

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the outdoor fireplace!
Se hospedó 1 noche en octubre de 2023
Respuesta de Wendy, el 30 oct. 2023
Steve, We are happy that you were happy with your stay. Thanks for the great review!

10/10 Excelente

LeeAnn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Wendy, el 30 oct. 2023
LeeAnn, Thank you for the prefect score! We welcome you back any time.

10/10 Excelente

Robbyn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
King bed had a very soft foam topper that made it very soft. Was hard to sleep. Staff was very nice and restaurant was good. Property is very pretty.
Se hospedó 1 noche en octubre de 2023
Respuesta de Wendy, el 30 oct. 2023
Robbyn, We are grateful for your perfect score! Please stay with us again when you are in the area.

8/10 Bueno

DEANIA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Was pleased with everything. Only thing was room was never cleaned so had to ask for new towels. And suggestion, to add a shelf in the shower to sit toiletries and a bath mat.
Se hospedó 4 noches en octubre de 2023
Respuesta de Wendy, el 25 oct. 2023
Deania, We are so terribly sorry for any inconvenience you experienced during your stay with us. I am glad that were were able to make this right. Please consider staying with us again in the future when you are traveling to the Bryson City area.

10/10 Excelente

Donald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Wendy, el 25 oct. 2023
Donald, we are grateful for great reviews like this! We do hope you plan your stay with us the next time you are in our area. It was a pleasure to have you.

10/10 Excelente

JEFFREY, Jacksonville

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
train trip
This is an older property and could use some updating but it was great for our stay. One thing that could be done is to provide tissue in each unit.
Se hospedó 1 noche en octubre de 2023
Respuesta de Wendy, el 22 oct. 2023
Thank you for the great review! We hope you stay with us again in the future.

10/10 Excelente

KEVIN

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice place... beautiful grounds...very friendly staff...has a bed and breakfast feel..nice rockers and a great swing on covered porch....room and lodge is very cozy.would definitely stay here again
Se hospedó 1 noche en octubre de 2023
Respuesta de Wendy, el 22 oct. 2023
Kevin, We are grateful for your great review!! We pride ourselves on customer service and your comments about staff didn't go unnoticed. We look forward to your return next time you are traveling in the area.

4/10 Malo

Joan

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Nantahala Resort Management, el 30 oct. 2023
Joan, we are disappointed that you were not completely happy after going above and beyond to accommodate you during your stay.

10/10 Excelente

Raymond and Tammy

Le gustó: Servicio y personal
Se hospedó 1 noche en octubre de 2023
Respuesta de Wendy, el 22 oct. 2023
Raymond and Tammy, Thank you for the great review! We look forwarding to having you stay with us again when you are traveling to the Bryson City area.

10/10 Excelente

Francis

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Ann

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Wendy, el 17 oct. 2023
Ann, thank you for the great review. We are happy that you were happy during your stay and look forward to having you stay with us again in the future!

6/10 Aceptable

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Wendy, el 17 oct. 2023
Brian, We are disappointed that you were not completely satisfied during your stay. We would like the opportunity to make this right. Please reach out so that we can discuss.

6/10 Aceptable

Natalie

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
The property itself was very nice, however, our room was very musty and we had no toilet paper in the bathroom. The front desk was supposed to be open until 8:00. We went back at 7:30 because we could t get anyone to answe the phone and the front desk was closed. So I had to go to the women’s bathroom I. The lobby to take a roll of toilet paper. Not cool.
Se hospedó 1 noche en octubre de 2023
Respuesta de Nantahala Resort Management, el 15 oct. 2023
Natalie, Definitely not cool and we want to make this right. Let us know how we can do that.

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very enjoyable stay.
Se hospedó 1 noche en octubre de 2023
Respuesta de Wendy, el 13 oct. 2023
Michelle, We thank you for this great review! This is what we strive for each and every time. We look forward to having you stay with us again when in Western North Carolina.

8/10 Bueno

Eddie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a beautiful lodge &resort. Dinner was excellent. We were late arrivals, lobby was closed but restaurant staff got us taken caremade handicsp wheelchair accessible & could not work the tv properly. of. We hope property can be
Se hospedó 2 noches en octubre de 2023
Respuesta de Wendy, el 13 oct. 2023
Eddie, we take pride in our customer service and appreciate your kind words. Please visit our property again when in the area.

4/10 Malo

Pedra

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Not worth it
Our room was run down, the cover on the bed had a yellow spot, a queen size sheet was used for a king bed - they turned it sideways. And the mattress was bouncy and you could feel the springs. No elevator
Se hospedó 1 noche en octubre de 2023
Respuesta de Nantahala Resort Management, el 13 oct. 2023
Pedra, We are disappointed that you were disappointed with your stay with us. We would like to make this right so that you will consider us in the future when traveling in this area. Reach out so we can discuss. -Wendy