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Opiniones de Hyatt Hotel Canberra - a Park Hyatt

5 out of 5
Hyatt Hotel Canberra - a Park Hyatt
Commonwealth Avenue, Yarralumla, ACT

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 672 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 220 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 70 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 28 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 10 de 1000 opiniones" "

9.6/10

Limpieza

9.2/10

Servicio y personal

9.2/10

Servicios

9.0/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

jeff

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely place to stay.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Yanchun

Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Hera

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a beautiful grand hotel in a great location. We had a buffet dinner - good but the food choices were limited. We enjoyed the breakfast and variety of options. All the wait staff were very accommodating. The king bed was comfortable but maybe a bit old as when my husband rolled, I felt every movement - maybe the matresses need changing? And the bathroom needs a more thorough cleaning - signs of mould low down and around the grout. The hotel is expensive so we felt that $30 for overnight parking was a bit excessive. We would stay at this hotel again but these issues need to be sorted.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Igor

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We cannot imagine a better place to stay in Canberra! It is easy walking distance along the lake and through leafy parks from practically all the great places of interest there. Also handy for the airport. The catering is outstanding and the staff are most helpful. We stayed in a couple of different rooms and they were both of very high standard. Not "cheap" but excellent value for money.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Michelle

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location near the lake, bus stop and walking/bike tracks. Lovely outdoor sitting area at the Hyatt. Rooms are large enough and the room service/housekeeping very efficient. Cycle Canberra deliver bikes straight to hotel if you plan to bike around. Buffet breakfast fantastic and great staff. Only suggestion is to work on better access to cater for prams and wheelchairs. Loved this stay!
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Susan, Santa Monica

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Beautiful historic building in a great location between the river and all the galleries etc. Excellent breakfast buffet. We didn't try any other meals. Very helpful staff.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Bruce, Laguna Niguel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent property
Se hospedó 3 noches en febrero de 2024

6/10 Aceptable

Raymond

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
I decided to try this Hyatt because I wanted a 5 star weekend. Unfortunately this did not eventuate. The in-house dining facility (Promenade Cafe) was extremely forgettable (inattentive staff, limited and uninteresting food) while it took over 24 hours and 3 calls to eventually obtain a non-slip mat for the shower. The facilities, though very clean, were rather tired (no mixer taps in shower, so either freezing or boiling). Next time I am in Canberra I will go elsewhere.
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Ross

Le gustó: Limpieza y servicio y personal
It definitely seems that this is a hotel in 2 halves. The newer section is showing is age. My room seemed to be in a section of the hotel that I would call 2nd class. The rooms were lovely but.....in the lobby areas outside, there were tiles missing around the skirting, furniture just plonked to fill up otherwise empty spaces, poor paint finishes, large laundry trolleys with overflowing towels (clean and dirty) just left opposite the lift. Also, on the beverage list it shows champagne but there was none in the room - I had to point this out to make sure I wasn't charged for it. The outside garden bar area was lovely with very efficient staff. Didn't make up for my disappointment overall though.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Sheila

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love the unique style of the hotel. The staff are excellent. Extremely friendly and helpful I loved my whole stay. We were helped in the breakfast room by a wonderful young woman called Steph
Se hospedó 2 noches en enero de 2024

10/10 Excelente

MICHAL

Top class stay
Very friendly and efficient staff. Excellent conditions throughout even though some areas were undergoing repair work due to previous flood damage. Food was to a very high standard. The newly introduced Sunday soiree with live music in the hotel garden was a special and relaxing experience.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

LEE

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
가족여행으로 훌륭한 호텔입니다. 하이티와 조식 이용해보세요.
멜버른에서 시드니 가는중에 하루 체류를 이 곳으로 하였습니다. 방 호실은 315호 였어요. 1. High Tea부터 조식 모두 이용했는데, 모두 훌륭하였습니다. High Tea는 하루전에 예약해야 합니다. 조식은 Pastry가 정말 다양합니다. 빵 종류를 좋아하시는 분은 만족하실거예요. 2. 룸이 상당히 넓습니다. 욕실도 독립공간으로 배치되어있어서 쾌적한 룸 사용이 가능하세요. 3. 주변에 와이너리 있습니다. 헌터벨리이외에 다른 옵션으로 생각하고 방문하셔도 좋을 듯 합니다. 단점은 호텔 위치가 근린시설과 동떨어져 있어서 차량이 없으면 시내 구경이 어렵습니다. 호텔 위치로 호불호가 갈릴 것 같아요. 만약 도심지 숙소를 원하신다면 노보텔이 낳을 거예요. 또 다른 사항은 하얏트 캔버라는 국회의사당과 가까이 있어서 그런지 다양한 외부 식음료 손님을 많이 받아본 것 같습니다. 카페와 라운지 직원들의 서빙이 여유 있고, 디테일하게 물어봅니다.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Nerida

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The dining tea room was just beautiful. Elegance of a bygone era, superb service and food.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
You really felt like you were staying in oppulent style. The only let down was the quality of the food, and the wait staff. The gym and spa closed a little early - I would like it to be 24 hour - Other than that, the room was fabulous, the bath enormous, and the hotel was a 5 star facility, right across from the National Library of Australia. We will be going back for sure.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Norma

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Adrian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very classical hotel with charm and character rarely found with other contemporary offerings. Will definitely stay there again.
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Catherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was Summernats weekend and the people in the room next to me were loud and very drunk. I had very little sleep which spoiled the visit as apart from that the hotel was excellent.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked the grounds particularly, especially being close to the lake and the parklands and the parliamentary circle. No complaints whatsoever.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Another great stay
Always great to stay at the Park Hyatt and especially as part of a longer trip. The room was fantastic and the service top class.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Keith

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

trevor

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location is convenient close to parliament house
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Stay vacation
Nice feeling staying in a heritage building. Magnifecent atmosphere and surrounding. Feeling relax afterwards.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Sean

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Mitchell

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Michael

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Peter

Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Robin W S

Viaje en pareja
Le gustó: Limpieza y servicio y personal
service slow , no proper turndown daily , no parking slow service in restaurant .
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Mariana

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

lesley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A special place to stay if you really want to spoil yourself.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Martin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Classic
Excellent experience at this hotel 👍👍
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Edric

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
We came to spend a relaxing day and night here. There was a crazy amount of noise from a christmas party with loud music which stopped around 10:30, followed by people playing drinking games until around midnight, followed by the party being packed away at 4:00am, with a truck with its reverse beeper on and steel beams being loudly tossed into the van. If not for that, it would have been lovely.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Tim

Le gustó: Limpieza y servicio y personal
I was using a walking stick, our room was 0103, it required lift access or stairs. The lift was broken so i was forced to use the stairs. A manger in a suit walking around with a clip board checking on the other staff stopped, saw the difficulty snd just walked away...no words. Otherwise it was a good experience without being great
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Noel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel. Room was spacious, clean, and bed was very comfortable. Staff were very welcoming and friendly. I would definitely stay again.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Cathie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely weekend getaway location. Room wasn’t ready on arrival at 4:30,(complimentary breakfast a nice compensation) Dinner was great, small plates to share. Room was wonderful, although a ‘soft close’ toilet seat would be better. Carpet looking a little worn throughout. Staff pleasant
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

charlie

Le gustó: Condiciones de la propiedad
Buffee breakfast was very poor not worth the $45 per person stuff were very rushed when talking to you room was clean when opened the closet there was a dress on the top shelf bathroom tiles were falling off but room was clean and nice
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Audrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Abdullah

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Melissa

Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great spot very clean and well presented
Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

Claudia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel, very quiet. Only problem is location to shops & food.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Jennifer

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Tianchen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best hotel in Canberra
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Vida

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Jennifer

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

sa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved the size of the bathroom and the fully opening door onto the jukiet balcony to let in fresh air.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Vanessa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Discreet and felt very safe
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Aznive.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Elegant stay.
The property is just absolutely gorgeous. The dining menu is great. Having said that we had few unpleasant issues which eventually was resolved. A very high percentage of the staff was very very professional, unfortunately, we had to deal with one staff & she lacked professioalism of 5 star establishment. Will we be staying again at the property in the future, definitely A BIG YES. Because most of the staff was highly trained on customer's service. Will refuse one staff spoil our future decision.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Rod

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Tired and unwelcoming.
Staff not very helpful - was only informed of a $50 food/beverage credit on checkout. Parking was ok - $30 per night but not really needed on a weekend. Room was well appointed, shower head broken. Looking a bit tired.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Peter

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were friendly, service in all areas was excellent. Food choices were broad. Room was well appointed
Se hospedó 3 noches en octubre de 2023