Rented this chalet property for a girls weekend/birthday celebration.
The Pros:
Location was great, quick walk to downtown Canmore, has everything you need nearby and in walking distance. Property was pretty, the chalet itself was super cute, steps from the pool and hot tub. Check in process was quick and easy. Wifi worked well. Good amount of parking, but I could see it filling up quickly in the summer. King and sofa bed were comfortable. The borrow-a-park pass was a really great idea.
The Cons:
Cleanliness was a big problem - nothing in the entire unit was properly cleaned. All vents/air returns/ceiling ducts were absolutely filthy and it was the first thing everyone who arrived noticed. It is absolutely ridiculous that we paid a high cleaning fee for this unit. We had to empty all garbage cans and bring to their garage ourselves upon check out. This shouldn't be the case with this high of a cleaning fee.
Floors in the unit were not clean, made my feet black. All dishes required a wash before we used them. Walls and corners of every room were dirty with spills and caked on dirt/grime. Cleanliness of the linens (bath towels and blankets) could have been improved. The bathrooms had hair all over them.
The fully stocked kitchen could be improved. There were only basic spices, salt & pepper. No oven mitts. Only 1 large frying pan. No baking dishes besides baking sheets.
Hope the property owners take this feedback to heart - Could be a great place with improvement!