2/10 Terrible
Ana R., Calgary
26 dic. 2025
No le gustó: Limpieza
1 star – Unacceptable cleanliness and comfortUnfortunately, this property was not clean upon arrival and did not meet basic hygiene or comfort standards.•Towels, sheets, and duvet were dirty, stained, and had a strong unpleasant odor, as if previously used•The mattress and duvet had visible stains•The sofa bed was dirty, stained, and extremely noisy, making it difficult to sleep•Sheets contained food remnants•There were no products to disinfect the toilet and no cleaning supplies for the floorsDue to the timing (Christmas) and lack of alternatives, I had to clean the apartment myself and wash the linens just to make it usable. This should not have been necessary.Overall, the property was not delivered as advertised, and I would not recommend staying here unless cleanliness issues are properly addressed.
Ana R.
Se hospedó 3 noches en diciembre de 2025
