4/10 Malo
Laura C.
26 feb. 2024
No le gustó: Limpieza
Great location, poor amenities
Lovely location on the canal which was wonderful for wildlife and sunsets. The house was nicely furnished and bright. However there are so many little things that need to be addressed and would easily be fixed to make it a perfect stay. The pool area only has two zero gravity chairs, one of which is broken. The green patio cushions were disgustingly dirty, as was the lanai itself (it also has a few tears in it, letting bugs in). The pool cleaner entered the pool area without as much as a knock on the door. The kitchen lacked a kettle, corkscrew and placemats of any sort. The dishes and glasses were all old, scratched and stained plastic, and not even enough for the number of people that this place can hold. No real dishes or glasses. No coffee table. Bedding was all bally and old, but we did find some new sets which we opened and used. Master closet had no working lights, and one sink didn't drain properly in the ensuite. Fridge temp setting didn't work properly, keeping everything too cold and freezing half our fresh food. The bbq was lined with foil, not allowing the fat to drain and causing fires. Worst of all was the slow and sometimes non existent response to our concerns. All of these are easily fixed and should be for the price of this place.
Laura C.
Se hospedó 13 noches en febrero de 2024