8/10 Bueno
Geoff, Newmarket
Viaje en pareja
5 ene. 2026
Le gustó: Limpieza y servicios
Stayed in rm 21.
Good bits:
Bed was comfortable, hotel pleasantly quirky (as you'd expect from an older (historic) property. Bathroom clean, bedding high quality. Staff were really nice. Polite without being overly friendly. Service speed in hotel and restaurant was spot on. Check in and out was easy. Hotel is right in the middle of the town and convenient for many other attractions.
Not so good bits:
The entrance to the car park is very narrow so, if you have a large SUV, then you'll need to park elsewhere. There is no lift and the stairs are 'old building' style so you need to watch your step in places. No issue for us but those with mobility issues would be advised to request a room low down. Neither of these are the hotel owner's fault, it is what it is with an old coaching inn. Bathroom had a few issues. There was paint flaking and mould developing over the shower end of the bath and the toilet flush was temperamental. Also, the bathroom has no heater and was much colder then the main bedroom. The TV was at 90 degrees to the bed so not easy to watch TV in bed. Would be better in the alcove opposite.
Overall, a nice, welcoming place with good food and lovely staff. A few maintenance issues that could be easily ironed out.
Would we stay again? We'd definitely consider doing so.
Geoff
Se hospedó 1 noche en enero de 2026
