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Opiniones de Baymont by Wyndham Casa Grande

2.5 out of 5
Baymont by Wyndham Casa Grande
2145 E. Florence Blvd., Casa Grande, AZ

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 369 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 347 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 152 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 74 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 59 de 1001 opiniones" "

8.2/10

Limpieza

8.4/10

Servicio y personal

7.6/10

Servicios

7.6/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en febrero de 2024
Respuesta de Manager, el 15 feb. 2024
Hello Daniel,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Bueno

Aaron

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Good
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager, el 11 nov. 2023
Hello Aaron,We appreciate you taking the time to share your feedback. Our team strives to provide a pleasant stay for all our guests. Please feel free to contact our management team directly to discuss your concerns further. We value your input and would love the opportunity to address any issues you may have encountered.

10/10 Excelente

Jose

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Algunos cuartos más nuevos que otros
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 10 sept. 2023
Hello Jose,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 Bueno

Jesus

Se hospedó 3 noches en agosto de 2023
Respuesta de Manager, el 9 sept. 2023
Hello Jesus,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 Excelente

Nelson

Viaje en grupo, Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
...
Se hospedó 2 noches en agosto de 2023
Respuesta de Aurora , el 12 ago. 2023
We’re glad you enjoyed your stay Nelson. And thank you for providing us with your feedback. We look forward to seeing you again.

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2022
Respuesta de Manager, el 19 dic. 2022
Hello David,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 Bueno

ANTONIO

Se hospedó 1 noche en agosto de 2022
Respuesta de Manager, el 10 nov. 2022
Hello ANTONIO,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excelente

Oscar

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy limpio, y el personal súper amable 😍
Se hospedó 1 noche en julio de 2022
Respuesta de Manager, el 11 ago. 2022
Hello Oscar, Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. Please do come see us again.

2/10 Terrible

Jorge

Se hospedó 1 noche en julio de 2022
Respuesta de Aurora, el 25 jul. 2022
Thank you Jorge, for taking the time to rate your experience. We are saddened to see you did not enjoy your stay. As we all here at Baymont inn & suites, strive to make every guest stay a great stay. At times we fail, We can only hope to be given another opportunity to better serve you in the future.

10/10 Excelente

Juan de Dios Velasco

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente servicio
Se hospedó 1 noche en diciembre de 2021
Respuesta de Aurora, el 6 ene. 2022
Gracias, por tomarse el tiempo para revisar nuestra propiedad. Nos alegra que haya disfrutado de su estadía. Gracias por estar con nosotros.

10/10 Excelente

Eleuterio

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2021
Respuesta de Aurora, el 16 dic. 2021
Thank you, for taking the time to rate us. We're happy to see you enjoyed your stay.

10/10 Excelente

Marimar

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bueno
Muy buen hotel
Se hospedó 1 noche en enero de 2020
Respuesta de Tim, el 27 ene. 2020
gracias contento de haber disfrutado de su estancia con nosotros. Viajes seguros

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2019
Respuesta de Mr. Tim, el 26 ago. 2019
Thank you

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El cuarto estuvo muy comodo y limpio. Una gran ayuda es el servicio de desayuno que ofrecen. Ya que es muy practico y lo suficientemente variado. Esto ayuda a ahorrarte una comida se aproximadamente 20 a 25 dls. A mi familia nos agrado hospedarnos ahi.
Se hospedó 1 noche en julio de 2019
Respuesta de Mr. Tim, el 15 ago. 2019
Hi Anonymous. My staff and I are so glad you chose to stay with us. And your family enjoyed your stay. Especially the breakfast Saving money is always a good thing. Hope to see you again when you’re in the area. Mr. Tim

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal y servicios
La ubicación. La alfombra no estaba muy limpia, de hecho abajo de la cama hay una bolsa de dulces y polvo. El baño es viejo y en algunas partes tiene sarro.
Se hospedó 1 noche en julio de 2019
Respuesta de Mr. Tim, el 15 ago. 2019
Hi Anonymous. My staff and I are so glad you chose to stay with us. And you and your family enjoyed their stay. especially the breakfast Saving money is always a good thing. Hope to see you again when you’re in the area. Mr. Tim

10/10 Excelente

Marimar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien
Buenísimo
Se hospedó 1 noche en julio de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2018

10/10 Excelente

Gabriela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Simplemente fabuloso, un verdadero descanso para reponer fuerzas después de un día ajetreado. Y en la mañana los alimentos suficientes para iniciar la jornada. Gracias
Se hospedó 1 noche en noviembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2017
Respuesta de Tim, el 19 ene. 2018
Thank you glad you enjoyed your stay with us.

8/10 Bueno

Mario, Hermosillo

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Aceptable
en general me pareció buen Hotel y lo saca a uno del apuro, pero definitivamente los hay mejores.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel para descansar en un viaje de carretera
Un buen hotel para descansar cuando viajas de Texas s California

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Joel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice place, I would like a few more breakfast options
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 22 may. 2024
Hello Joel,We appreciate your feedback regarding our breakfast options and will share it with the team for future improvements. Thank you for staying with us.

2/10 Terrible

Holly

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The night clerk was sleeping when we arrived, we had to bang on the counter to wake him. The laundry facilities is a janky washer and dryer that only one person can use at a time and they close it an hour before what is posted. The dryer had some kind of oil in the drum that ruined two loads of new clothes and the manager did absolutely nothing to compensate. The pool was closed for more than half our stay, breakfast was all cheap carbohydrates and not much for anyone on any kind of special diet (but that I can overlook) I typically don’t complain over a few “less than ideal” amenities but this place was absolutely disappointing.
Se hospedó 6 noches en abril de 2024
Respuesta de Manager, el 7 may. 2024
Hello Holly,I'm sorry to hear about your experience at our hotel. We value our guests' feedback, and I will pass your comments along to the appropriate departments for review. It's our goal to provide a comfortable stay for all our guests and we appreciate you bringing these issues to our attention. Please know that we take your feedback seriously and will work to address these concerns moving forward.

8/10 Bueno

hakim, lancaster

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The checking was easy and fast staff nice room there clean .but we couldn’t use the pool they said it’s close and they didn’t mention that before
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 6 may. 2024
Hello hakim,We appreciate your feedback on the check-in process and room cleanliness. We apologize for any inconvenience regarding the pool closure, as operational changes can occur. Your comments will be shared with the team for future improvements.

8/10 Bueno

Vanessa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 4 may. 2024
Hello Vanessa,We are delighted to hear that you had a pleasant stay with us! Should you have any suggestions or concerns, please do not hesitate to contact us so we can address them accordingly. We hope to welcome you back soon!

8/10 Bueno

Cindy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
N/a
Se hospedó 4 noches en abril de 2024
Respuesta de Manager, el 4 may. 2024
Hello Cindy, We are sorry to hear there were aspects of your stay that did not meet your expectations. Your feedback is valuable to us for improving our services and facilities. If you wish to discuss your experience further, please reach out to our management team. Thank you for sharing your comments with us.

10/10 Excelente

Josh

Se hospedó 4 noches en abril de 2024
Respuesta de Manager, el 22 may. 2024
Hello Josh,We're happy to hear you had a wonderful experience during your stay with us! Please feel free to reach out if you have any more feedback to share.

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en abril de 2024
Respuesta de Manager, el 30 abr. 2024
Hello Paul,We're joyful you had a wonderful stay with us! We look forward to welcoming you back soon for another exceptional experience.

10/10 Excelente

Rod

Viaje familiar
Le gustó: Limpieza y servicio y personal
The rooms were very clean and updated. My bed was very comfortable and clean. The staff was friendly at checkin and out.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 30 abr. 2024
Hello Rod,We are thrilled to hear that you enjoyed your stay with us! Our team takes great pride in providing top-notch service to all our guests. Your kind words will be shared with our staff to encourage them to keep up the good work. Thank you for choosing to stay with us, and we hope to welcome you back soon.

8/10 Bueno

Perry L

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
i like it
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 25 abr. 2024
Hello Perry L,We're delighted to hear that you enjoyed your stay with us. Your positive feedback is truly appreciated, and we hope to welcome you back in the future for another enjoyable experience.

8/10 Bueno

Perry L

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
everything was great
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 25 abr. 2024
Hello Perry L,We are delighted to hear that you enjoyed your stay with us! Our team strives to provide exceptional service to all our guests. Your positive feedback is much appreciated and we hope to welcome you back again soon.

2/10 Terrible

Yone

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 8 may. 2024
Hello Yone, We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us directly to discuss any concerns in detail. We value your input and would like the opportunity to address any issues you encountered during your stay.

2/10 Terrible

Yone

Viaje familiar
No le gustó: Servicios
I dont like the fact they use Expedia who after a simple incorrect date was entered, REFUSED to cancel and apply the charges to the correct date. They even had the audacity to blame Baymont by Windom for the stubborness of the change. As a result EXPEDIA will no longer be on our phones as an app to be used at all. If I ever want to stay at another Baymont ever again. Ill go homeless. I think its a shame that Baymont uses and profits from the use of Expedia.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 18 abr. 2024
Hello Yone, We regret to hear about the inconvenience you experienced with Expedia's reservation policies. Your feedback regarding your booking experience is duly noted. We value your input as we strive to enhance our guest experience continually.

10/10 Excelente

SUSAN

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and enjoyable place to stay. The free breakfast included great options.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 19 abr. 2024
Hello SUSAN,We appreciate your positive feedback regarding our clean accommodations and complimentary breakfast offerings. It was our pleasure to ensure your stay was enjoyable with a variety of options available for you to start your day. Thank you for recognizing our efforts to provide a pleasant experience for our guests.

8/10 Bueno

LUIS

Viaje familiar con niños
Le gustó: Limpieza
The breakfast is minimun
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 16 abr. 2024
Hello LUIS, We appreciate your feedback on the breakfast options provided. We welcome all comments to enhance the guest experience during their stay with us. Thank you for sharing your thoughts with us.

6/10 Aceptable

cheryl

Viaje en pareja
The shower head and the toilet dripped constantly & the on/off faucet control was backwards. The cold was hot and the hot was cold
Se hospedó 5 noches en abril de 2024
Respuesta de Manager, el 13 abr. 2024
Hello cheryl,We're sorry to hear about the inconvenience you faced with the shower and faucet controls. Your feedback has been noted, and we appreciate you bringing this matter to our attention for improvement. Our team will look into these issues promptly to ensure a better experience for our guests in the future.

4/10 Malo

Joe

Viaje en grupo
No le gustó: Limpieza y servicios
Nothing
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 9 abr. 2024
Hello Joe, We appreciate you sharing your feedback with us and apologize for any inconvenience you experienced during your stay. Should you have any further concerns, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us.

6/10 Aceptable

Martha, Las Cruces

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 9 abr. 2024
Hello Martha, We're sorry to hear your stay didn't meet expectations. Please feel free to reach out to us with any feedback you'd like to share so we can improve our services. We hope to welcome you back in the future for a more enjoyable experience.

6/10 Aceptable

Dimitrichka

Viaje familiar
Waiting time for the room average 45 minutes restaurant is poo menu and not very well cook everything looks old and worn
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 9 abr. 2024
Hello Dimitrichka, We're sorry to hear about the delays you experienced and your dissatisfaction with the restaurant. Your feedback is valuable for us to improve our services and address any issues that may arise. We appreciate you bringing this to our attention.

10/10 Excelente

Q

酒店各方面都还不错,但是赶上停车场正在施工,没有提供足够的停车位,以至于回到酒店没有地方放车,与酒店人员沟通也不太顺畅,酒店的人不管。最后只能把车放在了不是停车位的地方。我觉得既然停车场施工酒店的工作人员应该批出其他地方供旅客停车。以减少不便。
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 9 abr. 2024
Hello Q,We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will strive to improve our communication during such situations. Our team is working to address parking challenges during construction to ensure a smoother experience for our guests. Your comments will help us enhance our service in the future.

8/10 Bueno

Grace

Viaje familiar
Le gustó: Limpieza y servicio y personal
We really enjoyed our stay. It was clean and quiet, very comfortable.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 9 abr. 2024
Hello Grace,We are delighted to hear that you had a pleasant and comfortable stay with us. Our team is committed to providing a peaceful and clean environment for all our guests to enjoy. If you have any future travel plans, we would love to welcome you back for another relaxing stay with us.

6/10 Aceptable

Abned

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal
Staff was very friendly and helpful. Property was dated.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 3 abr. 2024
Hello Abned, We appreciate your kind words about our staff. We strive to provide excellent service to all our guests. Thank you for your feedback about the property; we will take your comments into consideration for future improvements.

2/10 Terrible

Thanya

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Dirty floor, stick doors and drawers and stained tile Disgusting
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 2 abr. 2024
Hello Thanya, We're sorry to hear about your experience and appreciate your feedback. We strive to meet cleanliness standards and will address these issues internally. We value your input and will use it to improve our services for future guests.

8/10 Bueno

timothy

Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 15 abr. 2024
Hello timothy, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excelente

Edwi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 24 mar. 2024
Hello Edwi,We are delighted to hear that you had an exceptional stay with us! Your satisfaction is our top priority, and we appreciate your positive rating. If you have any further comments or suggestions, please do not hesitate to reach out to us directly.

8/10 Bueno

Mikhail

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to freeway,,dinning
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 24 mar. 2024
Hello Mikhail,We appreciate your feedback regarding our convenient location near the freeway and dining options nearby. For any future stay-related concerns, please feel free to reach out to our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back again soon.

10/10 Excelente

Jeff

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 24 mar. 2024
Hello Jeff,We are thrilled to hear that you had a wonderful stay with us! Please do not hesitate to reach out if you need any assistance in the future.

10/10 Excelente

Gordon

Le gustó: Limpieza y servicios
It was good
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 24 mar. 2024
Hello Gordon,We appreciate your positive feedback and are glad to hear you enjoyed your stay at our hotel. If you have any more comments or suggestions, please feel free to share them with us. Thank you for choosing to stay with us!

10/10 Excelente

Henry, Denver

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent value in Casa Grande-will be my go to spot on return visits. Extremely helpful and friendly front desk staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 14 mar. 2024
Hello Henry,We are delighted to hear that you enjoyed your stay with us and found our front desk staff to be helpful and friendly. We look forward to welcoming you back on your future visits to Casa Grande.