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Opiniones de Radisson Blu Hotel, Casablanca City Center

5 out of 5
Radisson Blu Hotel, Casablanca City Center
2 Blvd Mohamed Diouri, Casablanca

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 136 de 290 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 82 de 290 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 35 de 290 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 290 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 25 de 290 opiniones" "

8.8/10

Limpieza

8.4/10

Servicio y personal

8.4/10

Servicios

8.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

NICOLAS

Se hospedó 3 noches en enero de 2024
Respuesta de Ahmed, el 30 ene. 2024
Dear Nicolas,Thanks for the time you spent to share your comment, please let's know what challenges you faced in the hotel so we can make sure to avoid next time.Best Regards

4/10 Malo

Jose

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Para ser un hotel de muchas estrellas, a un precio promedio de otros hoteles, no valió la pena quedarme en un hotel viejo, mal conservado y que las habitaciones apesten a cigarro
Se hospedó 1 noche en mayo de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 11 may. 2023
Dear Jose,We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

10/10 Excelente

Alberto

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 9 noches en febrero de 2021
Respuesta de Karim Rhazaoui Hotel Manager, el 18 feb. 2021
Dear Mr Alberto, Firstly we would like to thank you for the lovely review you shared following your recent visit to Radisson Blu Casablanca City Center and are delighted to read that we were able to match your holiday expectations.

10/10 Excelente

Cliente verificado

Se hospedó 4 noches en febrero de 2020
Respuesta de Guest Relation, el 5 mar. 2020
Merci pour votre note sur le service reçu pendant votre séjour, nous ne manquerons pas de les partager avec l'équipe car nous savons que ce sera une grande source de motivation pour tous.

10/10 Excelente

Patricia

Viaje en grupo
Le gustó: Limpieza y condiciones de la propiedad
The customer service was great. Great location.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

victoria

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Sales Department, el 25 abr. 2024
Chère Victoria,Nous sommes sincèrement desolés de lire que vous n'avez pas pleinement profité de vos vacances parmi nous, car nous nous efforcons de délivrer d'inoubliables expériences à nos clients. Sachez que notre équipe de Direction ainsi que les différents chefs de département ont révisé vos commentaires en détail et qu'ils seront tous pris en considération afin de poursuivre notre politique d'amélioration continue.

2/10 Terrible

Akram

Se hospedó 1 noche en marzo de 2024
Respuesta de Sales Department, el 25 abr. 2024
Cher Akram,Bien que nous soyons sincèrement désolés de lire votre déception sur votre séjour au sein de notre hôtel , nous vous remercions pour vos commentaires qui nous aident à identifier les aspects sur lesquels nous devons travailler pour améliorer l'expérience de nos futurs clients.

8/10 Bueno

Warren

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The toilet felt like it was about to fall off the wall; we had a temporary fix with a block fitted underneath to stop it dropping any further but the leak on the floor was never addressed.
Se hospedó 5 noches en marzo de 2024
Respuesta de Oumaima Harrelkas, el 11 mar. 2024
Dear Warren Although we sincerely regret your disappointment with your stay in our hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us.

10/10 Excelente

Christie

Le gustó: Limpieza y servicio y personal
Se hospedó 5 noches en febrero de 2024
Respuesta de Oumaima Harrelkas, el 11 mar. 2024
Dear Christie ,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.

2/10 Terrible

Tereza

Viaje en pareja
No le gustó: Servicio y personal
I was wrongfully charged nearly 100 euro in several smaller charges. I have been trying to contact the hotel at least four times - no response. Radisson customer service not very helpful either - they apparently have no access to the hotel bills. Don’t book there. They are cheats and thieves
Se hospedó 3 noches en diciembre de 2023
Respuesta de Oumaima Harrelkas, el 12 feb. 2024
Dear Guest , We have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for.

10/10 Excelente

Courtney

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel staff were super helpful & welcoming. We only stayed one night, but felt right @ home the whole time.
Se hospedó 1 noche en febrero de 2024
Respuesta de Oumaima Harrelkas, el 12 feb. 2024
Dear guest , Thank you very much for sharing this great review of your recent stay at Radisson Blu City Center Casablanca. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Kind regards

6/10 Aceptable

Andrew

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great stuff however terrible after sales service
Great stay however terrible after sales service. Great clean and comfortable hotel, however following my stay I had an invoice query and despite numerous emails I have received no contact or response on my query. Hugely disappointing.
Se hospedó 2 noches en enero de 2024
Respuesta de Oumaima Harrelkas, el 1 feb. 2024
Dear Guest I hope this message finds you well. I am writing to sincerely apologize for the delay in responding to your previous communication. I understand the importance of timely replies and I regret any inconvenience my delayed response may have caused.Can you please provid us your email adresse in order to send you the invoice

10/10 Excelente

Mauricio

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property, the staff was so gracious , specially oumaima at the front desk, loved her recommendations .
Respuesta de Oumaima Harrelkas, el 30 ene. 2024
Dear guest , Thank you very much for sharing this great review of your recent stay at Radisson Blu City Center Casablanca. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Kind regards Fadoua Tamouh Guest Relations Team

8/10 Bueno

Daniel

Se hospedó 1 noche en enero de 2024
Respuesta de Oumaima Harrelkas, el 30 ene. 2024
Dear guest , Thank you very much for sharing this great review of your recent stay at Radisson Blu City Center Casablanca. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Kind regards Fadoua Tamouh Guest Relations Team

8/10 Bueno

Hicham

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Oumaima Harrelkas, el 30 ene. 2024
Dear guest , Thank you very much for sharing this great review of your recent stay at Radisson Blu City Center Casablanca. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Kind regards Fadoua Tamouh Guest Relations Team

10/10 Excelente

El Haj

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Oumaima Harrelkas, el 30 ene. 2024
Dear guest , Thank you very much for sharing this great review of your recent stay at Radisson Blu City Center Casablanca. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Kind regards Fadoua Tamouh Guest Relations Team

10/10 Excelente

Charles

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel. Staff were excellent, very accommodating. A few blocks from the central shopping district and other sites.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ahmed, el 18 dic. 2023
Dear CharlesThank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Casablanca City Center.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Casablanca City Center, I look forward to welcoming you back.Sincerely, Ahmed MeloukiaRadisson Blu Hotel, Casablanca City Center

6/10 Aceptable

JOHNNY

Se hospedó 3 noches en diciembre de 2023
Respuesta de Ahmed, el 18 dic. 2023
Dear JohnnyThank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Casablanca City Center.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Casablanca City Center, I look forward to welcoming you back.Sincerely, Ahmed MeloukiaRadisson Blu Hotel, Casablanca City Center

10/10 Excelente

James

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Extremely friendly staff.
The property was amazing. I use this chain worldwide. The facility is on the high standard they keep. What sets this one apart is amazing staff. Exceptionally good service and hospitality.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Omar Essalmi , el 11 dic. 2023
Dear M. JAMESWe are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile.

2/10 Terrible

John

Viaje de negocios
This isn't a five-star hotel by any stretch. It's not in a good area. The pool and gym are tiny. The street noise is loud and a bank alarm when off repeatedly, both nights I was there. It went off about 20 times a night and was very loud. When I talked to the hotel staff about it, they acted as if they didn't know what I was talking about, when the alarm was probably 10 times louder than a normal car alarm. There were some kind and thoughtful staff members at the hotel, but honestly, they need a lot more training. No one really seems to know what they are doing, and the smallest task takes five times longer than it should. There are much, much better places to stay in Casablanca. Radisson has zero business promoting this property as a five-star hotel. Zero.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Ahmed, el 28 nov. 2023
Dear John,We are very sad to read your comment and to know that you didn't have good experience with us.however we still need more details to improve our service.Best RegardsRadisson Blu Casablanca

2/10 Terrible

Griffin

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ahmed, el 23 nov. 2023
Dear GriffinThank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Casablanca City Center.We are sad to hear that you didn't enjoy your stay and appreciate if you share more details about it. It is always a pleasure to have you as our guest at Radisson Blu Hotel, Casablanca City Center, I look forward to welcoming you back.Sincerely, Ahmed MeloukiaRadisson Blu Hotel, Casablanca City Center

10/10 Excelente

Denis

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to main attractions
Se hospedó 2 noches en noviembre de 2023
Respuesta de Ahmed, el 23 nov. 2023
Dear Denis Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Casablanca City Center.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Casablanca City Center, I look forward to welcoming you back.Sincerely, Ahmed MeloukiaRadisson Blu Hotel, Casablanca City Center

10/10 Excelente

Michael

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice Stay!
We had a nice stay as a group of 20. Staff was really helpful and friendly.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ahmed, el 23 nov. 2023
Dear MichaelThank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Casablanca City Center.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Casablanca City Center, I look forward to welcoming you back.Sincerely, Ahmed MeloukiaRadisson Blu Hotel, Casablanca City Center

2/10 Terrible

Abdelaziz

Se hospedó 3 noches en octubre de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 30 oct. 2023
Dear Abdelaziz,We want to apologize for not being able to make you feel supported, we do our best to offer a caring and personalized service giving all the possible solutions to make sure you fully enjoy your stay among us.Kindly yours,

8/10 Bueno

Catherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff very helpful and polite
Se hospedó 3 noches en octubre de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 24 oct. 2023
Dear Catherine,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Kindly yours,

6/10 Aceptable

Annick

Viaje familiar
No le gustó: Limpieza
Le restaurant n’avait aucune boisson froide. la chambre sentait l’humidité. Le personnel était gentil. Je n’y retournerai pas.
Se hospedó 1 noche en octubre de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 24 oct. 2023
Chère Annick,Merci avant tout pour les conseils suite à votre récent séjour parmi nous. Nous recherchons continuellement l'amélioration de nos services et vos commentaires sont essentiels à ce propos. Bien à vous

10/10 Excelente

FREDDY

Se hospedó 3 noches en octubre de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 24 oct. 2023
Dear Freddy,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Best Regards,

10/10 Excelente

Kiersten

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was clean and nice. Staff was very helpful and friendly. Arranged for a private driver for us to the airport. Breakfast was included and it was very good! As an American traveling to Morocco for the first time there were wonderful new foods to experience yet familiar items to eat as well. We felt safe and the staff so helpful. I forgot my adapter and they kindly brought me one to use.
Se hospedó 1 noche en octubre de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 12 oct. 2023
Dear Kiersten,Thank you very much for sharing this great review of your recent stay at Radisson Blu Casablanca City Center. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Truly yours,

4/10 Malo

Souraya

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 17 oct. 2023
Chère Souraya,We have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. Kindly yours

10/10 Excelente

monica

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Extremely great service. I felt completely taken care of. The staff was very attentive and helpful with everything.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 25 sept. 2023
Dear Monica,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Kindly yours,

10/10 Excelente

Nadeem

Se hospedó 3 noches en septiembre de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 25 sept. 2023
Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Best Regards,

10/10 Excelente

Mary

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 25 sept. 2023
Dear Mary,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Best Regards,

10/10 Excelente

Haitam

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff super friendly, Mariam from housekeeping was super nice
Se hospedó 3 noches en septiembre de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 18 sept. 2023
Dear Haitam,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Kind Regards,

6/10 Aceptable

Nancy

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Too small room to move around
The room king room was so small that there was no place to put our boxes and we could not move around that the reason that we left to another hotel The staff were overwhelmed during breakfast I asked for egg white omelet and I was given regular egg twice The place needs renovation from top floor to the bottom
Se hospedó 6 noches en septiembre de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 18 sept. 2023
Dear Nancy,We greatly appreciate the time you spent to review your recent experience in our hotel, at Radisson Blu we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Best Regards,

10/10 Excelente

SHERRY, bend

Se hospedó 1 noche en septiembre de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 3 oct. 2023
Dear Sherry,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Best Regards

8/10 Bueno

Stephen

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Good
Good location. 10 min walk to Medina which we really enjoyed looking around. Had dinner in the lobby restaurant which was really nice & a great gin & tonic to wash it down. Bartender was good at his job! Asked if the ice was from filtered water and initially told no but then someone else came & said it definitely is, good for our westernised tummy’s. We went out for breakfast so cannot comment on that. Parking was ok, but tricky navigating the parking garage & a the young man at reception ended up bringing our car around to us when we checked out - great service - thanks!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 14 sept. 2023
Dear Stephen,Our staff welcomes each guest with the Radisson Blu spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us.Truly yours

8/10 Bueno

Linda, Burnaby

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 14 sept. 2023
Dear Linda,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Truly yours,

2/10 Terrible

Mery

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Sauna should be open early in the morning 6:00 am not at 11:00 am. I haven’t seen any hotel charging to use it. Radisson Blue does
Se hospedó 2 noches en septiembre de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 14 sept. 2023
Dear Mery,We want to apologize for not being able to make you feel supported when having an issue with the sauna access, we do our best to offer a caring and personalized service giving all the possible solutions to make sure you fully enjoy your stay among us.Best Regards

10/10 Excelente

Enrique

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing place to stay in Casablanca
Perfect location and great customer service
Se hospedó 2 noches en septiembre de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 6 sept. 2023
Dear Enrique,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Kindly yours

8/10 Bueno

Volker

Se hospedó 1 noche en agosto de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 2 sept. 2023
Dear Volker,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Kindly yours

6/10 Aceptable

Abdulrahman, Richmond

N
Se hospedó 2 noches en agosto de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 1 sept. 2023
Dear Abdulrahman,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Best Regards,

10/10 Excelente

Anwara

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The swimming pool and spa should be apart of the hotel package and the breakfast buffet should have a wider selection. The staff are helpful and friendly and the rooms are amazing.
Se hospedó 6 noches en agosto de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 15 ago. 2023
Our staff welcomes each guest with the Radisson Blu spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us.

8/10 Bueno

Hajar

Se hospedó 4 noches en julio de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 28 ago. 2023
Chère Hajar,Merci pour vos aimables commentaires sur le service reçu pendant votre séjour, nous ne manquerons pas de les partager avec l'équipe car nous savons que ce sera une grande source de motivation pour tous. Bien à vous

10/10 Excelente

gunnar

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 2 ago. 2023
Dear Gunnar,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Kind Regards,

10/10 Excelente

Christopher, West Haven

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel that met every expectation I was looking for. Wonderful staff, and very pleasant. Will do it again.
Se hospedó 3 noches en julio de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 27 jul. 2023
Dear Christopher,Our staff welcomes each guest with the spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us.Best Regards,

8/10 Bueno

Sharla, miami

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff and great location.
Se hospedó 1 noche en julio de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 26 jul. 2023
Dear Sharla,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Best Regards,

8/10 Bueno

Mina

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Top service
Respuesta de Houda Lahmouid, Guest Relation, el 25 jul. 2023
Dear Mina,Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Kindly yours

8/10 Bueno

Mina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Geen kamer upgrade gehad
Se hospedó 1 noche en julio de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 25 jul. 2023
Dear Mina,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Kindly yours,

8/10 Bueno

Jamal

Se hospedó 1 noche en julio de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 25 jul. 2023
Cher Jamal,Merci pour vos aimables commentaires sur le service reçu pendant votre séjour, nous ne manquerons pas de les partager avec l'équipe car nous savons que ce sera une grande source de motivation pour tous. Bien à vous

2/10 Terrible

Imran

Se hospedó 3 noches en julio de 2023
Respuesta de Houda Lahmouid, Guest Relation, el 20 jul. 2023
Dear Imran,Although we sincerely regret your disappointment with your stay in our hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. Best Regards