Hoteles cerca de Cataratas Smalley Falls en Niagara

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“None”

“No idea who give them 4* The hotel advertises itself as a 4-star property, but my experience was far from that standard. Housekeeping was poor, the dishes was extremely dirty, most restaurants were either closed or only open until 7:30 PM, and the elevators were old and extremely slow. If this hotel were honestly rated as a 2-star property, I would gladly give it 5 stars for meeting expectations. But when you promise 4-star quality and fail to deliver, the rating has to reflect that.”

“Purchased through Expedia and hotel charged my card $50. Been 2 weeks and still no credit to my account. Upset with both hotel and Expedia.”

“Great!”

“A cheap and clean room. For the price, it was worth its value!”

“It appears that management has been lacking, the employees are working hard but appear to be overworked. Cleaning throughout the property needs to be addressed, the carpet in our room was stained and dirty, dust was apparent throughout the room. Only 1 desk chair no other seat, when asked if something could be done to get a second chair we were told we could carry one from the breakfast area which was downstairs from our room!”

“Nice place to stay ”

“Older”