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Express Inn - Cebu Hotel

Propiedad de 3.0 estrellas

Elige las fechas para ver precios

Opiniones

6.0 de 10,

Servicios principales

  • Estacionamiento incluido
  • Wifi gratuito
  • Restaurante
  • Aire acondicionado
  • Desayuno disponible
  • Servicio a la habitación
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8.0 de 10, Muy bueno, 1,000 opiniones
El precio actual es de $465 MXN
$526 MXN en total
impuestos y cargos incluidos
25 may. - 26 may.
Red Planet Cebu
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Políticas

Check-in

Inicio de check-in: 14:00. Fin de check-in cualquier hora del día
Edad mínima para hacer el check-in: 18 años

Check-out

Check-out antes de las 12:30

Instrucciones especiales de check-in

El personal de recepción recibirá a los huéspedes cuando lleguen a la propiedad.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Formas de acceso

Personal de recepción

Mascotas

No se aceptan mascotas ni animales de servicio

Niños y camas adicionales

Los niños son bienvenidos.
No hay camas extra disponibles.
No hay cunas disponibles.

Formas de pago

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Esta propiedad acepta tarjetas de crédito y efectivo
No se garantiza la disponibilidad de habitaciones insonorizadas
El equipamiento de seguridad de esta propiedad incluye extintor de incendios

Avisos importantes

Solo se permite el acceso a las habitaciones a los huéspedes registrados en la propiedad.
Esta propiedad no acepta mascotas ni animales de servicio.

Preguntas frecuentes

¿Express Inn - Cebu Hotel acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en Express Inn - Cebu Hotel?

El estacionamiento es gratuito en esta propiedad.

¿A qué hora es el check-in en Express Inn - Cebu Hotel?

Inicio de check-in: 14:00. Fin de check-in: cualquier hora del día.

¿A qué hora es el check-out en Express Inn - Cebu Hotel?

El check-out es a las 12:30.

¿Dónde se encuentra Express Inn - Cebu Hotel?

Este hotel se encuentra en Mabolo, a 2 km de SM City Cebu y Ayala Center (centro comercial). Monasterio de las Carmelitas y Centro comercial Robinsons Galleria también se encuentran a 2 km (1 mi).

¿Puedo cancelar mi reservación de manera gratuita y recibir un reembolso total?

Sí, esta propiedad ofrece cancelación gratuita en tarifas de habitación seleccionadas, ¡porque la flexibilidad es importante! Consulta la política de cancelación de la propiedad en nuestro sitio para obtener más información sobre cualquier excepción o requisito.

Opiniones

Opiniones de

6.0

6.4

Limpieza

6.0

Ubicación

6.6

Servicio y personal

6.0

Condiciones de la propiedad
Puntuación de 10, es decir, Excelente. Basada en 14 de 140 opiniones
Puntuación de 8, es decir, Bueno. Basada en 41 de 140 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 35 de 140 opiniones
Puntuación de 4, es decir, Malo. Basada en 26 de 140 opiniones
Puntuación de 2, es decir, Terrible. Basada en 24 de 140 opiniones

Opiniones

Opinión verificada

2/10 Terrible

Roselyn

No le gustó: Limpieza, servicios, condiciones de la propiedad
toilet cover seat was gone. its hard to get a taxi. no security in the lobby. shower look like they never clean up.
Se hospedó 1 noche en septiembre de 2023
Opinión verificada

2/10 Terrible

Stéphane

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Ma pire expérience depuis 10 ans

Hôtel de plus en plus sale, des cafards dans les chambres, la fenêtre de la chambre qui ne ferme pas, de l'eau rarement chaude, très bruyant mais le comble a été de nous demander de payer 3500 PHP de plus que le prix payé à l'origine car les conditions ont changé depuis que nous avons réservé, notamment le petit déjeuner est compris... Hormis le fait que le petit déjeuner ne coûte que 150php, je trouve inadmissible de nous obliger à payer 3500php de plus certainement pour se faire de l'argent car c'est le weekend du Sinulog. Je ne recommande pas cet hôtel et après 10 ans que ma femme et moi venons régulièrement dans cet hôtel, nous n'y viendrons plus.
Se hospedó 3 noches en enero de 2024
Opinión verificada

2/10 Terrible

Elizabeth

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
They should stop their online reservation until they fix their system, its inconvenient for the people who will going to rent and they already charge your credit card because you do not know that they have problem in their system and its too late for you to cancel the reservation and when you get to their building you need to pay cash over your pocket because you no longer have a choice. Very tirreble, its good thing that I bring extra peso during my vacation or else I dont know where to stay, I cant withdraw money and I have appointments close to that area the next morning, thats why I rented that place. What a terrible place. I will not coming back again. Until now I did not yet get my refund.
Se hospedó 2 noches en septiembre de 2024
Opinión verificada

4/10 Mala

ian francis

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

hotel's only strong point: hot shower

1. i can deal with poor/so-so facilities. even if the hotel does not look good, even if you have very very old/overused towels, even if the toilet bowl is a bit dirty and the shower head, a bit rusty, all good with me. 2. i just wish the hotel staff were a little bit more considerate during checkin. i already showed you my payment receipt. you still wouldn't let me checkin just because it's not reflected in your system. you didn't even offer to help sort the problem out. 3. i hope you don't enter the guests room before they checkout. your excuse/reason for doing so is unacceptable. it also caused inconvenience on my part because i had to wait until you find the person who has the key to my room.
Se hospedó 1 noche en septiembre de 2022
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza y servicio y personal
This property is so far from the photos and amenities described. DO NOT BOOK. The walls and plaster are peeling the bathrooms mild and mildew. Only one bed was made and the second was vinyl. AC was noisy and outside the window was a vent which started at 6am like a freight train. The area is less than desirable.
Se hospedó 2 noches en febrero de 2023
Opinión verificada

2/10 Terrible

Sherry Ann

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I booked the room for my brother but since I’m not so good with online stuff. I didn’t get to put his name in the booking. I called Expedia customer service to ask for help but was told that it’s the hotel that could not help me. So I just paid something that I didn’t get to avail. So disappointed for both Expedia and the Express Inn Cebu
Se hospedó 1 noche en octubre de 2022
Opinión verificada

2/10 Terrible

Aileen

No le gustó: Limpieza, servicios, condiciones de la propiedad
It was terrible. Dirty, dusty, toilet flush is broken, many cockroach. Towel 3-4 days used before they change it.
Se hospedó 2 noches en mayo de 2022
Opinión verificada

10/10 Excelente

HERMINIA VERA ALITA

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones

Very good

Nice
Se hospedó 2 noches en mayo de 2022
Opinión verificada

8/10 Buena

Randy

Le gustó: Limpieza y servicio y personal

Cold shower

The room was decent. The bed was a common uratex 6" foam mattress. It wasn't good for my back but I survived. The price was fair. The shower was unfortunately cold.
Se hospedó 1 noche en marzo de 2022
Opinión verificada

2/10 Terrible

Dirk

No le gustó: Servicio y personal y servicios
I did not like being changed twice for my one day stay at the hotel. Despite my best efforts to explain and attempt to explore options, I was being required to pay again. If you two (Expedia &hotel) would communicate, I would not be mistreated. It became so miserable that I booked a different hotel, using a different agent, for my remaining 25 days in the Philippines. And to Expedia, according to Google maps, I traveled 2.9 times around the world. I stayed in hotels, and traveled 352 days. You will see me do it again this year. But not a penny through Expedia. Four different years in my dozen years of travel, I used you, same bad results.
Se hospedó 1 noche en marzo de 2022
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was rude upon check-in and refused to help my pregnant wife with her luggage. 1st room she was given wasn’t cleaned, 2nd room she was infested with roaches. checked out and went to another hotel.
Se hospedó 1 noche en marzo de 2020
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was elated to check out of The Roach Motel from Hell plus plus. During my check in experience.I was told per the male night counter boy to have a seat while they waited on guest checking in after me. I asked the counter boy. What am i waiting over 20 minutes for? He gave my reservation to Ms. Kim the Manager. She started to rush on my reservation because she was ashamed of me waiting so long. I then checked into my room #403. I was greeted by 2 roaches and black/white bath towels and bath mat. I called the front desk and i explained my finding to Ms.Kim. She told me that they cant do anything about the roaches. I asked Ms.Kim ( do you expect me to kill all your roaches all night). She said yes you can kill roaches all night. I excuse, you need to bring roach spray here and clean towels. I hung up the phone. Later the phone rang, it was guy whom said he would come to check the room. The guy arrived and i showed him area in the bathroom where the roaches were. The Amored Roache i killed came back to life and walked away. He sprayed the bathroom. Also he left another dirty black/white dirty towel. This is Poor /Disgrace structure of a Roach Venue. Also smoke detector is missing battery and face cover.
Se hospedó 1 noche en abril de 2019
Opinión verificada

4/10 Mala

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No hot shower and traffic noise is terrible. The location is good, food was alright.
Se hospedó 2 noches en enero de 2019
Opinión verificada

2/10 Terrible

Cliente verificado

Le gustó: Limpieza
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones

No Air-conditioning, management unsympathetic

As promised on their hotel.com site, the facility had Air-conditioner (AC), because sleeping the Philippines without AC is not very comfortable. The AC in the room did not work. Called to complaint, and was visited by house keeping to check the AC. As suspected the staff declared the AC non-functional. Requested for a room transfer, nothing was available, for a fan, no fan in the hotel. At this point, leaving the hotel in the middle of the night was not an option. The first night was hell on earth, with the Philippine heat turning the room into an oven. The overnight staff was apologetic and I would not dare blame the front end for this debacle. The morning after I called for compensation, at minimum the first of three nights, to be comp. In the beginning of the conversation, Admin manager Ruby's tactic was, blame the guest, making sure I was aware that all their AC was checked and fully functional. I was trying to interpret what she meant, was it that I broke the AC or the malfunction never happened. Ruby and the person she had a conversation with while I was on the phone, possibly feeding her answers, were not sympathetic to how that room felt overnight. For a hotel chain that is aspiring to expand into the touristy area, they have a long way to go. I blame all this on the inept regional manager Ray, for not training and empowering his staff to service their customers properly. Sorry Ray I did not have the opportunity to chat with you, as Ruby made sure of that.
Se hospedó 3 noches en julio de 2018
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Cockroach in the Room

We made a reservation more than a week prior to arrival, and we checked in late, after 10pm, which should be enough time for the hotel to ensure that our reservation, and room are all in-order. When we arrived, they looked for our reservation, and have to check a few times if payment had been made. When we got to our room, found a few cockroaches. We went down to reception and asked for another room. The staff were hesitant, I have to show them a photo of the cockroach, and only then did they check if there is a room available. They were not even apologetic for this. The next room that was given, blinds are spoiled. During check-out, we told the lady at Reception that we are checking out, that we will be having breakfast first and we will come back. After breakfast, which was about 30mins later, they still have not checked if all the items in the room are in order, and if we can check out. No, we are definitely not be coming back. There are other hotels at the same price range with better service, and with much much better rooms.
Se hospedó 1 noche en julio de 2018
Opinión verificada

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

場所良し、部屋は微妙

場所は良くSMモールまで歩いていけます。隣にはコンビニ的な店もあります。 値段が安いので部屋はそれほど良くはないです。 一番気になったのは毎日ゴキブリが出たことです。もう泊まらないです。
Se hospedó 3 noches en mayo de 2018
Opinión verificada

8/10 Buena

RICA

Le gustó: Limpieza y comodidad de las habitaciones
the area is nice, the room is clean and somewhat comfortable. near SM and Sea Ports so I recommend book it on the last day of your vacation
Se hospedó 1 noche en mayo de 2018
Opinión verificada

8/10 Buena

Stéphane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

Hôtel correct, personnel sympa

Hôtel plutôt bien placé, à 10 minutes à pied de SM, tout ce qu'il faut autour (restos, jeepney...) le personnel est sympathique, à l'écoute. L'hôtel est dans l'ensemble propre. Petit problème avec le lit, il était bancal mais le mobilier se faisant vieux, c'est normal... Chambre côté rue très bruyante... Mais pour le prix on ne peut pas trop en demander
Opinión verificada

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad

Relativt billigt, men det finns bättre alternative

Hotellets skick är sämre än bilderna förmedlar. Frukosten är inte ens värt mödan att gå till restaurangen för. Består av två skivor vitt bröd, ägg och du får välja mellan ett glas utspätt juice eller en kopp snabbkaffe... Badrummet känns inte alls fräscht. Varmt och svettigt i korridorer och hissen... Men personalen i receptionen är fantastikt vänliga och hjälpsamma i övrigt! Hotellet har förfallit avsevärt sedan mitt förra besök för ca 4 år sedan...
Se hospedó 3 noches en diciembre de 2017
Opinión verificada

8/10 Buena

Kurt

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Good first night hotel

This was a nice hotel to stay at before leaving for the islands. The staff are all friendly and have warm smiles. The hotel is a little old but they are trying to do their best with what they have. There is a shopping mall just around the corner that is worth seeing. Just make sure to pick up a good cheap SIM card for the rest of your journey. Also, this hotel is close to the North Bus Terminal, which you will need to use if you are going anywhere in Cebu.
Se hospedó 1 noche en diciembre de 2017
Opinión verificada

4/10 Mala

Matt

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Express-ly a shower/sleep facility

Booked after recommendation by friend Cebu local. Economy/affordability is strong suite. First was given room with broken door lock. Asked for & got different room. Small Aircon unit labors to cool room well. Bed/mattress is 5 inch foam only on slat frame. The pillows were of good quality. Every night there were cockroaches (killed 6 during stay) crawling the walls & ants patrol walls by day. Neighbors TV was clearly heard. Missing vertical window blind slats presented a creativity challenge to maintain privacy. Several front desk staff didn't always present friendly visages, however restaurant staff was wonderful. Local food/gift vendors line the nearby streets each night, adding a magical Cebu City urban cultural color & flavor to the visit.
Se hospedó 15 noches en diciembre de 2017
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad

Hotel close to SM City mall

Hotel located 10 minutes walking from SM City Mall, where is also a jeepney terminal and MyBus terminal. Mybus goes to the airport for 25 PHP in 20 minutes if no traffic jam. Rooms are clean, OK size with very small windows. Breakfast standard served from 6 am. Staff too formal and some procedures like breakfast vouchers too complicated.
Se hospedó 3 noches en noviembre de 2017
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
nice
Se hospedó 1 noche en abril de 2017
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
交通便利，附近有SM商场，楼下有便利店、ATM机，住的是临街的客房，晚上街边的车声比较吵，直到凌晨2、3点都有挺多车的，睡眠不好的可以在预定时留言给酒店前台要求不安排住临街的房间。
Se hospedó 1 noche en abril de 2017
Opinión verificada

8/10 Buena

Cliente verificado

Express Inn Mabolo review

Check-in was good. However, staying in the room was a bit uncomfortable since we saw a cockroach inside and the remote control for the tv wasn't working. The bed sheets looked like they weren't changed. We could hear noises outside the window. We didn't get complimentary slippers. Good thing we brought ours.The toilet rooms exhaust fan wasn't working. But maybe it was just our room. On the good side, they did have hot and cold shower and the place was a walking distance to the mall and pharmacy.
Se hospedó 1 noche en julio de 2017