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Opiniones de Baymont by Wyndham Cedar Rapids

2.5 out of 5
Baymont by Wyndham Cedar Rapids
720 33rd Ave SW, I-380 & 33rd Ave S, Cedar Rapids, IA

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 250 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 314 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 206 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 140 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 91 de 1001 opiniones" "

7.0/10

Limpieza

7.8/10

Servicio y personal

6.6/10

Servicios

6.8/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Francisco

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The coffee machine had a cigar butt, besides that everything was good
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

paula

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de Manager, el 25 abr. 2018
Thank you for your stay with us while in Cedar Rapids. Hope to see you on a future visit

2/10 Terrible

Sally

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
I requested a non smoking room and the room we received smelled strongly of smoke. The carpet was sticky. The showers hot water was only lukewarm. The property deserves updates. There was a homeless person outside the property trying to get money from people as they entered. Often times the hallway smelled strongly of marijuana.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Bonnie

Blow dryer in room did not work. Breakfast was normal except nobody was cleaning anything. There was syrup everywhere on all the tables and counters. There were at least 4 employees there at breakfast time but they were just talking and laughing.
Se hospedó 1 noche en mayo de 2024

4/10 Malo

cheri

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
Bathroom floor was filthy and there weren't any wash clothes. Front Desk very friendly.
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager, el 19 may. 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Cedar Rapids. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you experienced many issues at our property. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

10/10 Excelente

Kristine Evelyn, Cedar Rapids

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is friendly and accommodating. The property is well kept and rooms are a bit outdated but they are showing upgrades like USB ports and plug ins on the lamps and wall sconces. There are reading lamps on both sides of the bed. Larger dorm fridge with small icebox and microwave is also in my queen room. Door security needs a lot of help. All of them have readers but the doors don’t all use them or the door needs to be closed all the way by guest to work. The door facing 33rd doesn’t close all the way but the reader works. Back door reader is not working and other side door I can not comment on. I did enjoy my stay though.
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager, el 19 may. 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Cedar Rapids. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you experienced many issues with security concerns at our property. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

2/10 Terrible

Allison

Viaje de negocios
The room smelled terrible, and there were roaches.
Se hospedó 3 noches en mayo de 2024
Respuesta de General Manager, el 19 may. 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Cedar Rapids. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you experienced so many issues at our property. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

8/10 Bueno

Ryan

Se hospedó 2 noches en abril de 2024

10/10 Excelente

koren minard

Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 19 may. 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Cedar Rapids. It is always a pleasure to receive positive feedback. Thank you for staying with us and we hope to see you in your future traveling plans.

8/10 Bueno

Deborah Christine

Close to downtown, could use updates with paint and furniture needed touch ups. Dirty microwave everything else clean. Nice staff
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 19 may. 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Cedar Rapids Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

10/10 Excelente

JANET

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Even a no smoking hotel, room smells like smoke or musty
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 21 abr. 2024
Dear JanetThank you for choosing the Baymont Inn & Suites for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find outhow we can better improve our service to you. We strive to provide services that guests find timely andhelpful.Your feedback from your stay will help us identify opportunities where we can focus onmaking improvements.I appreciate you taking the time to share your experience with me. I look forward to serving you in thefuture.Sincerely,Devante White

4/10 Malo

Shanna

No le gustó: Servicios
No very clean has a really bad old smell
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 21 abr. 2024
Dear ShannaThank you for choosing the Baymont Inn & Suites for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find outhow we can better improve our service to you. We strive to provide services that guests find timely andhelpful.Your feedback from your stay will help us identify opportunities where we can focus onmaking improvements.I appreciate you taking the time to share your experience with me. I look forward to serving you in thefuture.Sincerely,Devante White

4/10 Malo

Richard, Rosemount

Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 19 may. 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Cedar Rapids. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not enjoy your stay at our property. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

8/10 Bueno

Kristine Evelyn, Cedar Rapids

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios
Mostly a run down part of town. All properties on this side of town are the cheaper option. Just the nature of the beast. Everting was very kind and polite. Outside (the grounds are neglected.) needs attention but no different than the other property’s in the area. Just the residence inn next door is out of place because it is neeer and well cared for.
Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager, el 21 abr. 2024
Dear Kristine,Thank you for choosing the Baymont Inn & Suites for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find outhow we can better improve our service to you. We strive to provide services that guests find timely andhelpful.Your feedback from your stay will help us identify opportunities where we can focus onmaking improvements.I appreciate you taking the time to share your experience with me. I look forward to serving you in thefuture.Sincerely,Devante White

10/10 Excelente

Nicholas

Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 21 abr. 2024
Thank you for your response! We appreciate your feedback and would like to thank you for staying with us at Baymont Inn & Suites!

6/10 Aceptable

Joseph

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Loud hvac unit
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 30 mar. 2024
Thank you for your response. We value your feedback. We informed our chief engineer of this issue and were able to get the Unit fixed. Thank you for staying with us at Baymont by Wyndham Cedar Rapids.

10/10 Excelente

Ziyad, Greenville

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 30 mar. 2024
Thank you for your feedback!

8/10 Bueno

GLENNA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
In town for a funeral so did not spend a lot of time in the room or actually at the property.
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 30 mar. 2024
Thank you for your survey! We appreciate your feedback and hope you enjoyed the small amount of time in our facilities.

8/10 Bueno

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 30 mar. 2024
Thank you for your feedback!

10/10 Excelente

Vedaste

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en febrero de 2024
Respuesta de General Manager, el 30 mar. 2024
Thank you for your survey! We appreciate your feedback and we hope to see you soon!

8/10 Bueno

Laura

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Its not the safest neighborhood. But the place itself is decent. It was clean. Breakfast was okay. I have had better but also worse. Overall not a terrible place to stay.
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 1 mar. 2024
Thank you for your feedback. We appreciate your generous feedback and we hope that you will can stay with us the next time you are in Cedar Rapids.

2/10 Terrible

Kathleen

Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 1 mar. 2024
Thanks for your feedback. If you would like to send me more information of the reason of your low score please reach out to me directly. Thank you for staying with us and we hope that you can give us another try the next time you are in Cedar Rapids to make it right!

4/10 Malo

Rachel

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Customer service was great. Room was pretty clean, like linens and bathrooms, but i wouldn’t touch the floor without wearing shoes. The side chair had obvious semen stains and the heater/air didn’t work.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 24 feb. 2024
Thank you for your response. We appreciate your feedback and will use the mentioned comments to our Front Desk and housekeeping team. We apologize that you felt that the room was not clean to your standards. Rest assured we will take every step to ensure this does not occur again. Tjhanks for staying with us at Baymont by Wyndham Cedar Rapids

8/10 Bueno

Randy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Manager, el 24 feb. 2024
Thank you for your response. We appreciate your feedback and will use this rating to review with our staff. We hope to see you again. Thanks for staying with us at Baymont by Wyndham of Cedar Rapids

8/10 Bueno

Lisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel manager, el 24 feb. 2024
Thank you for your response. We appreciate your feedback and will use this survey to review with our staff. Thanks for staying with us at Baymont by Wyndham of Cedar Rapids.

8/10 Bueno

Adam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de Hotel manager, el 24 feb. 2024
Thank you for your feedback. We take pride in providing the best service to our guest. We appreciate you staying with us and we hope to see you again the next time you are in Cedar Rapids.

10/10 Excelente

jill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 24 feb. 2024
Thank you for your nice review. We appreciate your feedback and will use this review with our team to celebrate earning a 10 from you. We hope to see you again the next time you are in Cedar Rapids.

4/10 Malo

misty

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
Check in was a bit longer than usual, did not feel safe outside the building and chair and carpet was filthy.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 24 feb. 2024
Thank you for your response. We are sorry you did not like your stay with us. We will use this review with Front desk and Housekeeping to ensure that this situation with condition of your guest room does not occur again.

6/10 Aceptable

Laurie

Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 24 feb. 2024
Thank you for your survey, we appreciate your feedback. We hope to earn a 10 on your next visit.

8/10 Bueno

Jeremy

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Second Stay
Furniture is beaten up a bit but it clean, the internet was fast, staff was excellent and I didn’t get robbed. That’s about all you can hope for in Cedar Rapids.
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager , el 30 ene. 2024
On the behalf of Baymont Inn & Suites of Cedar Rapids we would like to thank you for choosing to stay with us. We value our guest and feedback. Rest assured, your comments regarding cleanliness and furniture condition has been mentioned with our Baymont Team! We hope to see you again in the future!

10/10 Excelente

Josh

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Manager, el 16 ene. 2024
Thank you so much for the fantastic feedback on your stay at Baymont by Wyndham Cedar Rapids We are looking forward to your next trip to Cedar Rapids and your next stay with us!

10/10 Excelente

Jerry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
None
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 16 ene. 2024
Thank you for your survey! We appreciate your feedback. We focus on providing excellent service to our guest to make the stay enjoyable and we are happy that we met the mark. Thank you and we hope to see you in your future traveling plans.

10/10 Excelente

Gerald

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Brenda was @ Front desk as we came in late (after 10:00 pm) She was VERY friendly and helpful. Will stay here again as a result.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 16 ene. 2024
Thank you so much for the fantastic feedback on your stay at Baymont by Wyndham Cedar Rapids we will communicate this to Brenda and I'm sure she will be appreciative of the compliment you left for her. We are looking forward to your next trip to Cedar Rapids and your next stay with us!

6/10 Aceptable

Tyanna

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 16 ene. 2024
At Baymont by Wyndham Cedar Rapids, we know it's the little things that make a great stay. Thank you for your rating. We appreciate your feedback and hope your travels bring you back to see us soon.

8/10 Bueno

Dennis

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's just another motel room out of the weather and plumbing facilities.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 16 ene. 2024
Thank you for your response! We appreciate your feedback, but we hope to exceed your expectations on your next stay!

10/10 Excelente

Tammy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel staff was excellent, the room was clean and the bed was comfortable the pillows where great and the bedspread I would of loved to take home , breakfast was different but good overall I would stay there again I felt safe and it was clean and staff was excellent.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Manager, el 16 ene. 2024
Thank you for your survey! It's great to know that you found our beds comfortable and your room well-maintained. We're glad you appreciated the finer details, We enjoyed having you stay with us and look forward to welcoming you back for another enjoyable stay!

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Hotel Manager, el 16 ene. 2024
Thank you for your survey! We appreciate your kind rating and we hope to see you in your future traveling plans!

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Manager, el 16 ene. 2024
Thank you for your survey! We appreciate your feedback and we hope to see you again if you are in the Cedar Rapids Area!

8/10 Bueno

Brenda

Le gustó: Limpieza y servicio y personal
Excellent front desk.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager, el 16 ene. 2024
Thank you for your survey! We appreciate your feedback. We hope to see you again next time you are in Cedar Rapids!

10/10 Excelente

Glenda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very clean
Very courteous desk clerk very clean rooms and quiet.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 16 ene. 2024
Thanks Glenda for you response. We appreciate your feedback! We will communicate this to the Desk clerk who was on shift the night of your stay, We hope to see you again!

6/10 Aceptable

Michelle

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager, el 16 ene. 2024
On the behalf of Baymont by Wyndham of Cedar Rapids, We apologize that your stay was not a great experience. We appreciate your feedback and we would like to know more about your stay to ensure that we can exceed your expectations on your next visit.

8/10 Bueno

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023

4/10 Malo

Anthony

No le gustó: Limpieza
The sheets had stains and the floor was not vacuumed.
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Joshua

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
I should’ve trusted the reviews
Hotel was dirty. Furniture (recliner) in room was old and broken, carpet was soiled. Towels were stained and room smelled moldy and was dark. First bad experience I have had using hotels.com.
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Scott

Very clean and taken care of. Staff at front desk was great
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

BRENDA, Clinton

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
very dirty, furniture is very outdated and beatup.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Keith

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Traveling
I was pleased with the room and how clean and comfortable it was, the bed was too soft!
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
My stay was very nice as the room was very clean and and had a comfortable atmosphere. I would definitely recommend to others
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Gary

Viaje de negocios
Le gustó: Servicios
Everything great!
Se hospedó 3 noches en octubre de 2023