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Opiniones de River's Rest Marina & Resort

2.5 out of 5
River's Rest Marina & Resort
9100 Wilcox Neck Road, Charles City, VA

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 58 de 87 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 16 de 87 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 7 de 87 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 87 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 87 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Mary

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
The riverside views were amazing. Can imagine that later on in the season when the pool is open and the area more crowded, that it may not be as quiet.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Brandolyn

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, cozy, and quiet with a dash of nature, (accommodating and sweet staff!!!!) -Thank you
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Cassie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 14 feb. 2024
We are so happy to have had you stay with us! Free to contact us at the Rivers Rest Office if there is anyway we can make you stay better!!

10/10 Excelente

Michael, Forest

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean room and bathroom. Accommodating staff. Had ample parking for truck and boat trailer with electrical connection for charger. Restaurant on site was good.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 14 feb. 2024
So glad you had a great stay! Hope to see you again soon!

10/10 Excelente

Constance

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My mom stayed there for Thanksgiving night and it was lovely, clean, and quiet. Would stay again!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Samantha, el 25 nov. 2023
Thank you so much for the review. We are glad your mom had a great stay. We wish you all a happy holiday.

6/10 Aceptable

MICHAEL, GREENSBORO

Viaje familiar
Le gustó: Servicio y personal
Hotel description is deceiving, we had no idea our resort was an RV resort. Pictures of the rooms showed wood flooring but our room had a concrete floor.
Respuesta de Mollie R., el 26 nov. 2023
We really appreciate your feedback! The rooms downstairs have concrete floors but the rooms upstairs have wood flooring. We would love for you to come back and stay with us again so we can get you in one of the second floor rooms! We have a Campground, The Blue Heron Restaurant, the River's Rest Inn and a full Marina on our property. We are excited to be able to serve so many people in so many different ways. We hope you will stay with us again in the future

10/10 Excelente

Michael

Se hospedó 1 noche en septiembre de 2023
Respuesta de Mollie R., el 26 nov. 2023
Thank you for taking the time to provide us with your review. We’re delighted to hear that we fulfilled your expectations, we hope to welcome you back soon!

8/10 Bueno

Gary

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful hidden gem on the river...
Such a beautiful property on the Chickahominy River that is so well maintained and updated. My room was fresh and clean with plenty of towels for my 2 day stay. The adjoining restaurant "The Blue Heron" was fantastic! Unfortunately, the internet was down for my entire stay and I was unable to watch TV and had a difficult time using my laptop and phone. Additionally, the wood blinds do not provide a lot of coverage, so the lights from the parking lot keep the room very bright during the night. Thankfully, I was still able to get a good night of sleep. The staff is incredibly friendly and responded to every request with a sense of urgency. I would definitely stay here again!
Se hospedó 2 noches en agosto de 2023
Respuesta de Donna Bolan, General Manager, el 31 ago. 2023
Thank you so much for taking the time to leave us such a kind review and we are so happy you enjoyed your stay. We are actively working to place some blackout curtains in our rooms and we are so sorry about the internet and worked to have it fixed as quickly as possible. We do look forward to having you stay with us again.

10/10 Excelente

Charles

Se hospedó 1 noche en agosto de 2023
Respuesta de Donna Bolan, General Manager, el 6 sept. 2023
Thank you for giving us a 5 out of 5. We are so glad you enjoyed your stay. We look forward to having you stay with us again

8/10 Bueno

Wendy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was very good the hotel manager was great. There was a very bright light outside the window that made it difficult to sleep.
Se hospedó 1 noche en julio de 2023
Respuesta de Donna Bolan, General Manager, el 24 jul. 2023
Thank you for choosing River's Rest and for taking the time to leave us a review. We look forward to having your stay with us again in the future.

10/10 Excelente

Paula

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful facility. Very clean. Restaurant was great. The rooms are very clean and updated. Comfy blankets.
Se hospedó 3 noches en julio de 2023
Respuesta de Donna Bolan, General Manager, el 24 jul. 2023
Thank you for choosing River's Rest and for taking the time to leave us such a kind review. We are so glad you enjoyed your stay and look forward to having you stay with us again in the future.

10/10 Excelente

Paula

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Exceptionally clean facility. Cozy blankets.. beautiful area. Highly recommend
Se hospedó 1 noche en julio de 2023
Respuesta de Donna Bolan, General Manager, el 23 jul. 2023
Thank you so much for choosing River's Rest and taking the time to leave us a review. We are so happy you enjoyed your stay and your recommendation. We look forward to having you stay with us again.

10/10 Excelente

Joseph

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had a bass tournament and our club members went out of the property. The staff was awesome from check in and check out. The waters were very accommodating caught some nice fish not real big though. We will definitely return.
Se hospedó 2 noches en julio de 2023
Respuesta de Donna Bolan, General Manager, el 23 jul. 2023
Thank you so much for choosing River's Rest and for leaving such a lovely review. We loved having your group stay with us and look forward to having you stay with us again in the near future.

10/10 Excelente

Craig

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The area and facilities are gorgeous with friendly staff and a great restaurant right next door, for the price you will not find a better place in my opinion!
Se hospedó 3 noches en julio de 2023
Respuesta de Donna Bolan, General Manager, el 18 jul. 2023
Thank you so much for taking the time t leave us such a kind review. We are so glad you enjoyed your stay at River's Rest and look forward to having you stay with us again in the future.

10/10 Excelente

Terri

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Just loved the laid back atmosphere. The people were all very helpful and kind.
Se hospedó 2 noches en julio de 2023
Respuesta de Donna Bolan, General Manager, el 17 jul. 2023
Thank you so much for choosing River's Rest and taking the time to leave us such a kind review. We are so happy you enjoyed your stay and look forward to having you stay with us again in the future.

10/10 Excelente

Nicole, N. Prince George

Se hospedó 2 noches en julio de 2023
Respuesta de Donna Bolan, General Manager, el 23 jul. 2023
Thank you

2/10 Terrible

John

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I will never go back.
Se hospedó 1 noche en junio de 2023
Respuesta de Donna Bolan, General Manager, el 9 jun. 2023
Thank you for taking the time to leave a review. We are so sorry you did not enjoy your stay and would love the opportunity to get more information from you. Feel free to give us a call or email us at frontdesk@riversrestresort.com to share with us your experience so we can better our guest experience in the future.

8/10 Bueno

Natasha

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was a nice property. Awesome staff, wonderful view, and just what we were looking for. The only downfall was the bed. Once these are upgraded, there would be no complaints.
Se hospedó 2 noches en mayo de 2023
Respuesta de Rivers Rest , el 30 may. 2023
We are glad you enjoyed your stay. Come back to see us!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Decor was welcoming and looked eco-friendly with wood furniture and room paneling. The whole resort had a beachy feel. Pet-friendly as the floors were polished cement or some kind of hard material like that. We arrived very late so the keypad entry allowed us to not worry about access. Comfortable beds, extra pillows, friendly staff, and good food and scenery on the lake. The staff left the room undisturbed during the stay which was great to conserve unnecessary features like replacing towels as there were plenty. They did provide what we needed, even anticipating those at times. Could have been a bit cleaner under the bed but everything else was clean and stocked with amenities, mini fridge included in the double Queen room. Overall, good stay and would return.
Se hospedó 3 noches en mayo de 2023
Respuesta de Rivers Rest , el 27 may. 2023
Thank you for the review. Come back to see us!

4/10 Malo

Michael

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
Dissapointing to say the least, for $144 dollars a night i definitely expected more. The fridge is smaller than a cooler youd take to a barbecue, and there is no microwave in the room. What a joke. Therw is a "community" microwave in the laundry room. If it wasnt for the person i had staying with me i wouldve done a chargeback with my card immediately. Look somewhere else.
Se hospedó 4 noches en abril de 2023
Respuesta de Rivers Rest , el 26 abr. 2023
Thank you for your feedback! We appreciate you taking the time to let us know how we did and what we can do to improve the guest experience.We apologize that you did not have an amazing experience with us! Our bar size refrigerators are small but generally service our customers for a stay of two to three nights. We will keep your feedback in mind as we continue to upgrade our rooms in the future. We are preparing to place microwaves in each of our rooms as well and if you decide to stay with us again you should find a new one waiting for you down the road.We hope you give us a chance to change your mind and visit us in the future!

10/10 Excelente

Mark

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Newly renovated rooms, very clean. Staff was helpful. Room is small for two queen beds.
Se hospedó 2 noches en abril de 2023
Respuesta de Rivers Rest , el 18 abr. 2023
Thank you for the review. Come back to see us!

10/10 Excelente

Nathan

Se hospedó 2 noches en abril de 2023
Respuesta de Rivers Rest , el 24 abr. 2023
Thank you for the review. We are glad you enjoyed your stay!

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horrible
Absolutely awful.
Se hospedó 1 noche en marzo de 2023
Respuesta de Donna Bolan, General Manager, el 1 abr. 2023
Thank you for taking the time to give us your feedback. We are sorry you did not have the opportunity to enjoy our hotel. Unfortunately, when a reservation is made through a third-party site, such as Expedia, it is Expedia's cancellation policy that comes into play. We do hope your loved one is feeling better soon.

4/10 Malo

Joanne

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza y servicio y personal
It was very clean but horrible stone like pillows. Security lights are so bright the room was lit all night, no curtains.
Se hospedó 2 noches en marzo de 2023
Respuesta de Rivers Rest , el 28 mar. 2023
Thank you for taking the time to provide us with a review. We value your feedback and will use this information to improve our guest's quality of stay with us in the future.

10/10 Excelente

Eris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice getaway spot
This was a great weekend getaway. I loved the contactless check in. The room was clean, comfortable. I liked the grounds, especially the tree swing looking over the river. The location was pretty accessible to Williamsburg and the capital trail, so we were able to get in shopping and outdoor fun.
Se hospedó 2 noches en marzo de 2023
Respuesta de Rivers Rest , el 27 mar. 2023
Thank you for the review. Glad you enjoyed your stay. Come back to see us!

10/10 Excelente

Marina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful natural setting, friendly and helpful staff, newly remodeled.
Se hospedó 2 noches en marzo de 2023
Respuesta de Rivers Rest , el 27 mar. 2023
Thank you for the review. Come back and see us!

10/10 Excelente

Irvin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great property and even better staff. They went above and beyond during my stay and Inwould not hesitate to recommend them to anyone looking for a place to stay.
Se hospedó 4 noches en marzo de 2023
Respuesta de Rivers Rest , el 21 mar. 2023
Thank you for the review. We are glad you enjoyed your stay. Come back and see us!

10/10 Excelente

Parya

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and nice place to rest and relax
Se hospedó 1 noche en marzo de 2023
Respuesta de Rivers Rest , el 5 mar. 2023
Thanks for the review. Glad you enjoyed your stay!

10/10 Excelente

Parya

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful place to relax and spend time
Se hospedó 1 noche en febrero de 2023
Respuesta de Rivers Rest , el 24 feb. 2023
Thank you for the review. Glad you enjoyed your stay!

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2023
Respuesta de Rivers Rest , el 16 feb. 2023
Thank you for the review. Glad you enjoyed your stay!

10/10 Excelente

Robert

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing view very clean
Se hospedó 2 noches en febrero de 2023
Respuesta de Rivers Rest , el 13 feb. 2023
Thank you for the review. We hope you come back to stay with us again!

8/10 Bueno

Donald

Nice
Se hospedó 1 noche en febrero de 2023
Respuesta de Rivers Rest , el 7 feb. 2023
Thank you for the review. We are glad you enjoyed your stay!

10/10 Excelente

Adja

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent Stay!
It was a wonderful stay. The room was clean, large, and spacious. It was very modern with nice paint, art, and the bed was extremely comfortable. I would definitely recommend this place to family and friends!
Se hospedó 4 noches en enero de 2023
Respuesta de Rivers Rest , el 21 ene. 2023
Thank you for the review. We are glad you enjoyed your stay!

10/10 Excelente

Beth

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
It’s beautiful! It’s not close to much don’t need much When you are here.
Se hospedó 1 noche en enero de 2023
Respuesta de Rivers Rest , el 5 ene. 2023
Thank you for the review. Hope you come back to see us!

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Affordable, safe, and beautiful!
I am a female solo traveler with my dog. This was a great affordable place to stay in the Williamsburg area. About 30 minutes to all the attractions. It is a small hotel located in an RV park and marina area. Absolutely beautiful place! The parking lot lights at night are very bright and the blinds do not block the light. My only complaint.
Se hospedó 9 noches en diciembre de 2022
Respuesta de Rivers Rest , el 30 dic. 2022
Thank you for the review. We are glad you enjoyed your stay!

2/10 Terrible

Sundug

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No one is available. phone number not valid. I didn’t get any access into my room
Se hospedó 1 noche en diciembre de 2022
Respuesta de River's Rest, el 7 ene. 2023
Hello, I do apologize that you were unable to get someone on the phone. I am very thankful that you did into your room and that you enjoyed your stay as you stated to the front desk staff. We hope that you come back to visit us again!

10/10 Excelente

Aimee

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved our stay
Respuesta de Rivers Rest , el 29 dic. 2022
Thank you for the review. We are glad you enjoyed your stay. Come back and see us!

10/10 Excelente

Niki

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very cute place very clean
Se hospedó 1 noche en diciembre de 2022
Respuesta de River's Rest, el 10 dic. 2022
Glad you enjoyed your stay. Thank you for your review.

10/10 Excelente

Stephen, Fredericksburg

Le gustó: Limpieza, servicios, condiciones de la propiedad
Need more shade on windows
Se hospedó 1 noche en diciembre de 2022
Respuesta de River's Rest, el 5 dic. 2022
Thank you for your feedback

6/10 Aceptable

valarie

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022
Respuesta de River's Rest, el 5 dic. 2022
Thank you for your feedback

6/10 Aceptable

George

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
2 night stay for our sons tournament in Williamsburg. About a half hour drive to the complex with minimal to no traffic on back roads, which was great. Secluded but only 30 minutes to shopping and restaurants. The view and docks were very nice. We brought fishing gear and had easy access. Second floor room was a plus. Restaurant onsite. We had to check in late, and they were very accommodating, giving us the access code to the room and leaving all the info and parking pass in the room for us when we arrived. Down side was the room was not very clean. It had been remodeled but the floors were dirty from foot traffic. We had to use the sofa as a bed for our son and found the linens on the floor in the closet, covered in dirt like they had been outside. When removing cushions to fit the sheet, we found an excessive amount of dirt behind and between them. Bathroom had hair in the sink and despite the sign saying "Do not clean fish in the sink" the drains had a horrible fish odor. We used shampoo to rinse the drain out, which seemed to work. TV's are wireless but internet service needs an upgrade. Took about a minute switching to each channel before it loaded and then the program would lag every few minutes so we just shut off the TV and went for a walk and did some fishing. I imagine in the summer, this would be a great place to come and spend a weekend or longer, with the pool, restaurant, play ground and the docks all onsite. Just make sure your room is clean
Se hospedó 2 noches en noviembre de 2022
Respuesta de River's Rest, el 14 nov. 2022
Thank you for letting us know about your recent visit. Based on your score it appears we have missed the mark and we take all feedback as an opportunity to improve.

8/10 Bueno

Jacob

10/10 Excelente

Justin

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Will be returning!!!
Respuesta de Rivers Rest , el 8 nov. 2022
We are glad you enjoyed your stay. Come back and see us soon!

10/10 Excelente

Matthew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean. Staff was really friendly. View of the river was great. Whole area was really nice. We will definitely be going back again
Se hospedó 1 noche en octubre de 2022
Respuesta de Rivers Rest , el 31 oct. 2022
Thanks for the review. We are glad you enjoyed your stay!

10/10 Excelente

Justin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Frank

Se hospedó 4 noches en septiembre de 2022

10/10 Excelente

Craig

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Sean

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice break from town. Close to Williamsburg
Se hospedó 2 noches en septiembre de 2022
Respuesta de Rivers Rest , el 26 sept. 2022
We are glad you enjoyed your stay. Come back and see us!

10/10 Excelente

Michelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was such a relaxing experience.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Rivers Rest , el 5 sept. 2022
Glad you enjoyed your stay. Come back to see us!

10/10 Excelente

Gregg

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Rooms were nice and clean. The grounds were scenic and relaxing. The restaurant was winderful with great live music. Would book again
Se hospedó 2 noches en septiembre de 2022
Respuesta de Rivers Rest , el 5 sept. 2022
Thanks for your review. Come back and see us soon!