My mom and I had a nice trip to the Cotswolds, and this cottage was in a great location to get to some of our favorite towns. The cottage is very well decorated and was very clean.
There unfortunately was one issue with our stay— there had been a wifi outage that impacted the property. We had been informed about it in advance but Stay Cotswolds had no other properties that could accommodate us on such short notice. I didn’t want to cancel the trip because we already had rented a car, so I said we could go ahead but I had to be the one to ask for compensation, which the host agreed to (it would have been better service to offer compensation without me asking for it).
There was no cell service in the house itself so we had to go outside to get any service. No one gave us an indication that this might be the case, so it was an unfortunate surprise.
Obviously, this won’t be the case for other people staying, but I thought it could have been handled better if the host had been more proactive.