Arrival was a bit fraught. Instructions tell you that the arrival point is the garage but there's nothing to identify the garage doors as belonging to the cottage and we're not really familiar with using "Just Three Words". Getting into the garage which is right on a very busy road involves a very tricky manoeuvre. We found the keys to the house door but couldn't open it. Eventually we rang a contact number who said that the door was probably already open. We had been locking an unlocked door. We were a bit stressed by now but wanted to put our food away before having a relaxing drink. The owner had left us a chilled bottle of wine. Great.! Why they had put it in the salad drawer of the fridge, we couldn't imagine but we put it in the door as usual, put our vegetables in the salad drawer and stocked the fridge. We re-opened the fridge door and the bottle of wine promptly fell out and smashed all over the kitchen floor where some of our food still was. Padding around in our wet slippers, we eventually found mop and bucket in the flooded corner of the sunroom and by now were really, really fed up! The following evening, we tried to switch on the oven. We followed the plentiful instructions fixed up in the kitchen but still couldn't. The final and vital instruction was missing. The owner came out and to our delight got the TV working which pleased our by then, ravenous, grandchildren.
More objectively, a previous reviewer described the cottage as "tired". That's the kindest word we can find. The bedrooms are fine although the mattresses are a bit unforgiving and there's no way to stop light getting into the annexe bedroom . The kitchen and bathroom need modernising generally and the fridge replacing or covered in warnings. The sunroom was out of use and flooded in one corner. The back door and living room/hall door handles are in danger of failing and locking people in or out. Full instructions are needed to set the oven.