Entrada de la propiedad

Opiniones de Le Royal Meridien Chennai

4.5 out of 5
Le Royal Meridien Chennai
No.1 GST Road, St.Thomas Mount, Guindy, Chennai, Tamil Nadu

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 71 de 260 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 87 de 260 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 40 de 260 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 29 de 260 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 33 de 260 opiniones" "

7.4/10

Limpieza

7.8/10

Servicio y personal

7.0/10

Servicios

6.8/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Hernan

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Respuesta de Keshav, el 9 jul. 2016
Dear Mr. Hernan, Thank you very much for your candid and detailed feedback. Your feedback has been communicated with the team and we had a detailed discussion to improve the guest facility. Please accept our sincere apologies for lapses highlighted in the feedback, we are committed to providing superior experience to all our valued guests during their stay with us and will definitely work on valuable insights shared by you We hope and look forward to another opportunity to serve you on your next visit to the city. Thank you again for your valuable feedback

8/10 Bueno

Phil, Chile

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel as a whole experience, just ok.
El hotel tiene onda (edificio 3 pisos varios módulos curvo), servicio atento, área piscina pequeña pero bien. Hay un problema con la distribución de las piezas al ser de varios módulos curvos, las vistas son malas / feas y el acceso a ascensores escasos. Me alojé en 3er piso área club, que cuenta con un restaurant propio pero confunde al huésped puesto que uno no entiende donde desayunar etc.

2/10 Terrible

Sridhar

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

4/10 Malo

maurice

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Tejas

Hospitality at its best. Clean and spacious rooms. Nice luxury hotel.
Se hospedó 1 noche en marzo de 2024
Respuesta de Shashank Sharma, el 9 mar. 2024
Dear Guests ,Vanakkam from Le Royal Meridien Hotel Chennai! Thank you for taking out the time to share your valuable feedback with us.We are pleased to note that hotel team have lived up to your expectations, I would like to thank you for your appreciation of our hospitality and care.Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments to reminisce particularly when it comes from those who matter the most – you!Your generous appreciation for our entire team is highly appreciated and it makes me proud to be part of this beautiful hotel team.We look forward to welcoming you back again at Le Royal Meridien Hotel Chennai.Sincerely Yours SHASHANK SHARMAFront Office Manager

4/10 Malo

gowtham kumar t s

Viaje familiar
No le gustó: Limpieza y servicio y personal
Room service wasn’t done, table service wasn’t good
Se hospedó 3 noches en febrero de 2024
Respuesta de Shashank Sharma, el 1 mar. 2024
Dear Guests ,Vannakam from Le Royal Meridien Hotel Chennai!I would like to thank you for giving us your valuable feedback on our services during your recent stay at Le Royal Meridien Hotel Chennai.Your feedback shared is greatly appreciated and would most certainly help us in our “quest for Quality, I am distressed by the observations that you have made but nevertheless appreciate you taking the time to apprise us of the quality of our services.May I, at the outset, proffer my most sincere apologies for the inconvenience caused to you. We constantly strive to provide friendly, attentive, and anticipatory service so that guests only carry back fond memories of their experience.I have taken cognizance of your feedback and this will come as an eye-opener for us to investigate our process to further improvise it to ensure non-occurrence.You have my assurance that we value your patronage and sincerely hope that you will treat this as an aberration to our usual levels of standards.My team and I apologize again, and we look forward to welcoming you back at Le Royal Meridien Chennai for a more convivial experience.Sincerely Yours SHASHANK SHARMAFront Office Manager

6/10 Aceptable

Syed, Pleasanton

No le gustó: Condiciones de la propiedad
Se hospedó 4 noches en febrero de 2024
Respuesta de Shashank Sharma, el 1 mar. 2024
Dear Guests ,Vannakam from Le Royal Meridien Hotel Chennai!I would like to thank you for giving us your valuable feedback on our services during your recent stay at Le Royal Meridien Hotel Chennai.Your feedback shared is greatly appreciated and would most certainly help us in our “quest for Quality, I am distressed by the observations that you have made but nevertheless appreciate you taking the time to apprise us of the quality of our services.May I, at the outset, proffer my most sincere apologies for the inconvenience caused to you. We constantly strive to provide friendly, attentive, and anticipatory service so that guests only carry back fond memories of their experience.I have taken cognizance of your feedback and this will come as an eye-opener for us to investigate our process to further improvise it to ensure non-occurrence.You have my assurance that we value your patronage and sincerely hope that you will treat this as an aberration to our usual levels of standards.My team and I apologize again, and we look forward to welcoming you back at Le Royal Meridien Chennai for a more convivial experience.Sincerely Yours SHASHANK SHARMAFront Office Manager

10/10 Excelente

Srinivasan

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location of the hotel is perfect. 10 mins drive from the airport and 20 minutes or less to city center. I am a Platinum elite member and since our checkout was 11:00, we requested a late check out at 4pm with no problem. I was also provided with an upgrade to an executive suite which felt like a true presidential suite. The room is very clean and comfortable. Upon arrival, we were shown the suite and the property facilities. The experience of staying here was exceptional and I would definitely stay again next time in Chennai!
Se hospedó 1 noche en febrero de 2024
Respuesta de Shashank Sharma, el 28 feb. 2024
Dear Guests ,Vanakkam from Le Royal Meridien Hotel Chennai! Thank you for taking out the time to share your valuable feedback with us.We are pleased to note that hotel team have lived up to your expectations, I would like to thank you for your appreciation of our hospitality and care.Your feedback shall certainly motivate them and rest of the team to display many more such ‘Moments to reminisce particularly when it comes from those who matter the most – you!Your generous appreciation for our entire team is highly appreciated and it makes me proud to be part of this beautiful hotel team.We look forward to welcoming you back again at Le Royal Meridien Hotel Chennai.Sincerely Yours SHASHANK SHARMAFront Office Manager M: +919818718515shashank.sharma@leroyalmeridienchennai.com

10/10 Excelente

Karthikeyan

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Srikanth

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
They updated the lobby to look great. But, the bucks stopped right there. The rooms are dated, very dated, like they are from 70s or 80s. Can't complain for the price paid.
Se hospedó 1 noche en febrero de 2024
Respuesta de Shashank Sharma, el 1 mar. 2024
Dear Guests ,Vannakam from Le Royal Meridien Hotel Chennai!I would like to thank you for giving us your valuable feedback on our services during your recent stay at Le Royal Meridien Hotel Chennai.Your feedback shared is greatly appreciated and would most certainly help us in our “quest for Quality, I am distressed by the observations that you have made but nevertheless appreciate you taking the time to apprise us of the quality of our services.May I, at the outset, proffer my most sincere apologies for the inconvenience caused to you. We constantly strive to provide friendly, attentive, and anticipatory service so that guests only carry back fond memories of their experience.I have taken cognizance of your feedback and this will come as an eye-opener for us to investigate our process to further improvise it to ensure non-occurrence.You have my assurance that we value your patronage and sincerely hope that you will treat this as an aberration to our usual levels of standards.My team and I apologize again, and we look forward to welcoming you back at Le Royal Meridien Chennai for a more convivial experience.Sincerely Yours SHASHANK SHARMAFront Office Manager

4/10 Malo

Ankush

Viaje de negocios
This hotel needs a complete makeover. Rooms are straight out of the 1990s
Se hospedó 2 noches en febrero de 2024
Respuesta de Shashank Sharma, el 28 feb. 2024
Dear Guests ,Vannakam from Le Royal Meridien Hotel Chennai!I would like to thank you for giving us your valuable feedback on our services during your recent stay at Le Royal Meridien Hotel Chennai.Your feedback shared is greatly appreciated and would most certainly help us in our “quest for Quality, I am distressed by the observations that you have made but nevertheless appreciate you taking the time to apprise us of the quality of our services.May I, at the outset, proffer my most sincere apologies for the inconvenience caused to you. We constantly strive to provide friendly, attentive, and anticipatory service so that guests only carry back fond memories of their experience.I have taken cognizance of your feedback and this will come as an eye-opener for us to investigate our process to further improvise it to ensure non-occurrence.You have my assurance that we value your patronage and sincerely hope that you will treat this as an aberration to our usual levels of standards.My team and I apologize again, and we look forward to welcoming you back at Le Royal Meridien Chennai for a more convivial experience.Sincerely Yours SHASHANK SHARMAFront Office Manager M : +919818718515shashank.sharma@leroyalmeridienchennai.com

6/10 Aceptable

MAIRE

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza
convenient location for airport, very helpful staff. Breakfast was crowded, no table available so had to take to my room. there was a lot of dust in the room/ bathroom, carpet hadnt been hoovered.
Se hospedó 3 noches en febrero de 2024
Respuesta de Shashank Sharma, el 28 feb. 2024
Dear Guests ,Vannakam from Le Royal Meridien Hotel Chennai!I would like to thank you for giving us your valuable feedback on our services during your recent stay at Le Royal Meridien Hotel Chennai.Your feedback shared is greatly appreciated and would most certainly help us in our “quest for Quality, I am distressed by the observations that you have made but nevertheless appreciate you taking the time to apprise us of the quality of our services.May I, at the outset, proffer my most sincere apologies for the inconvenience caused to you. We constantly strive to provide friendly, attentive, and anticipatory service so that guests only carry back fond memories of their experience.I have taken cognizance of your feedback and this will come as an eye-opener for us to investigate our process to further improvise it to ensure non-occurrence.You have my assurance that we value your patronage and sincerely hope that you will treat this as an aberration to our usual levels of standards.My team and I apologize again, and we look forward to welcoming you back at Le Royal Meridien Chennai for a more convivial experience.Sincerely Yours SHASHANK SHARMAFront Office Manager M : +919818718515shashank.sharma@leroyalmeridienchennai.com

2/10 Terrible

Sanjay, Jamshedpur

Viaje de negocios
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
horrible property..dirty linen/bathroom/room etc
Se hospedó 2 noches en febrero de 2024
Respuesta de Shashank Sharma, el 1 mar. 2024
Dear Guests ,Vannakam from Le Royal Meridien Hotel Chennai!I would like to thank you for giving us your valuable feedback on our services during your recent stay at Le Royal Meridien Hotel Chennai.Your feedback shared is greatly appreciated and would most certainly help us in our “quest for Quality, I am distressed by the observations that you have made but nevertheless appreciate you taking the time to apprise us of the quality of our services.May I, at the outset, proffer my most sincere apologies for the inconvenience caused to you. We constantly strive to provide friendly, attentive, and anticipatory service so that guests only carry back fond memories of their experience.I have taken cognizance of your feedback and this will come as an eye-opener for us to investigate our process to further improvise it to ensure non-occurrence.You have my assurance that we value your patronage and sincerely hope that you will treat this as an aberration to our usual levels of standards.My team and I apologize again, and we look forward to welcoming you back at Le Royal Meridien Chennai for a more convivial experience.Sincerely Yours SHASHANK SHARMAFront Office Manager

2/10 Terrible

Kumaresan

Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Suja

Viaje familiar
No le gustó: Servicios
No charge outlet, not convenient for charging and room are not well maintained
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Bernadette

Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

RAMKUMAR

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Ananta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Bala

Viaje familiar
5 star hotel Cockroachesin rooms Fungal mould in bathtubs Dirty spider web on wall Fly in the plate in Nava rathika a restaurant Water dripping from the chandelier and made us sit in the table Will never stay in that hotel again
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

RAJNISH

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
COMFORTABLE STAY
VERY NICE ENJOYABLE STAY. GOOD ROOM, ALTHOUGH SOME ISSUES WITH AC AND DRAINAGE IN SINK. BREAKFAST WAS AMAZING AND SUPER CHOICE
Se hospedó 3 noches en noviembre de 2023

4/10 Malo

Maurya

Le gustó: Servicio y personal
Se hospedó 3 noches en noviembre de 2023

4/10 Malo

Chakravarthi

Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Praveenkumar

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I didn't particularly enjoy my stay there. I found bugs in the bed and the pillow covers were not clean. The restroom was also unclean, with mold visible in various places. I would not recommend this hotel for a longer stay. Before checking out, I even complained to the receptionist, but he seemed unconcerned and simply wanted me to leave. The food (buffet) was enjoyable, and the staff were friendly. However, I would not rate this hotel higher than 1 points.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Arun Balaji

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Venugopal

Se hospedó 2 noches en octubre de 2023

4/10 Malo

Kumar

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en octubre de 2023

8/10 Bueno

Taran

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Property need’s maintenance. Food and beverage service was great

10/10 Excelente

Thiruchendhil

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome!
It was wonderful experience with all the staff members ! Looking forward to another stay at Lee Meridian!
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Doraisamy

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
This place is worse than a roadside motel.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

ELANGO

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
The control panel for aircond and lighting was not working. Some lights in the room were not working The sound system in the TV is not working. Nothing was done despite reporting. Food is good both at the cafe and room service I think the hotel should consider spending money to do some repair and upgrade work
Se hospedó 3 noches en octubre de 2023

6/10 Aceptable

DEEPAK

Viaje en pareja
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
Property and furnishings are old and need refurbishing
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Cliente verificado

Viaje familiar
Ok
Breakfast was excellent. Except breakfast rest everything is not good, rooms are very old and dusty, broken toilets, etc., need refurbishment. It is not near to 4 or 5 star property. Anyhow staff was very good and very friendly, even went a head to change the room and show around some other rooms for us as a option to move. But unfortunately the rooms they have offered in the wing is all very old and not very good. The housekeeping staff mentioned that the rooms are better in the other wing but it was too late to go back and request once again to change the room to other wing, etc.,
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Gary

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great property excellent value. 5 star on 3 star budget
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Namheon

Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Vanitha

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Vinodh

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en agosto de 2023

4/10 Malo

Arivazhagan

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Chipped floor and cracked sink
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Abrar

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Heard a lot about this hotel and because. Booked this as it was near to hotel . The hotel rooms were good and clean . But … the room was full of mosquitoes at night.I couldn’t sleep the whole night because of this and the ac itself was hardly cooling the room . So I was not able to cover myself too . Overall it was a terrible experience I personally had and I was waiting for morning to check out .
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

ANANDA BABU

Se hospedó 1 noche en junio de 2023

8/10 Bueno

S

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good hotel but need improvement on food!!
The food was not good
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Ajit Kumar, Tyngsboro

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Well managed, well trained staff.
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Zerubbabel Mckenzie Gnanadoss

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The experience was excellent as I had my parents staying here for a couple of days.. The staff, service and ambience was fantastic and surpassing.

4/10 Malo

Viji

Se hospedó 3 noches en marzo de 2023

4/10 Malo

Abhaya

Le gustó: Limpieza y servicio y personal
Room was attached to orher toom and very noisy from other guests
Se hospedó 2 noches en febrero de 2023

10/10 Excelente

Antony

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel, convenient to metro station, excellent lobby, big TV relaxing, lovely buffet breakfast,
Se hospedó 2 noches en febrero de 2023

10/10 Excelente

Samir

10/10 Excelente

Krishnasumanth

8/10 Bueno

Grant

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hot water and television didn’t work. However, great staff, nice rooms and great breakfast.
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

BALAMURUGAN

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast was nice. Staff were polite.
Se hospedó 2 noches en diciembre de 2022

6/10 Aceptable

SenthilKumar

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
cleanliness can be improved in the room
Se hospedó 1 noche en noviembre de 2022