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Reviews of Na-Rak-O Resort

3 out of 5
Na-Rak-O Resort
56 Sanpanard Soi 2/1, Tambon Wieng, Chiang Rai, Chiang Rai

Reviews

8.6

Excellent

Rating 10 - Excellent. 20 out of 48 reviews" "
Rating 8 - Good. 23 out of 48 reviews" "
Rating 6 - Okay. 2 out of 48 reviews" "
Rating 4 - Poor. 3 out of 48 reviews" "
Rating 2 - Terrible. 0 out of 48 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Masahiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Ann

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in Jan 2020
Response from Nok and Mam on 13 Feb 2020
Hi! Thanks you for your comment and score. We are sorry for your inconvenience stay. We do our best to make a guest happy when stay at our property. However, if something make you're unhappy we apologize for inconvenience.

8/10 Good

Gen

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Oct 2019
Response from Nok&Mam on 29 Oct 2019
Thank you for your comment and score

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
A very relaxing and enjoyable stay. The were helpful and friendly making sure our stay went well. Would definitely stay there again if I return to Chiang Rai.
Stayed 4 nights in May 2019
Response from Nok&Mam on 31 May 2019
Thank you for your comment and score.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and superb staff
We were spending only one night in here. Although they say there is no breakfast, there are eggs, toast and tea and coffee and you can make DIY breakfast which is included in the price. Staff are very welcoming and you can see that rooms are well maintained and unbelievably clean.
Stayed 1 night in Mar 2019
Response from Nok&Mam on 3 May 2019
Thank you very much for your comments and score

6/10 Okay

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean place
Located in a good area. Very clean. It has a funky design. Very helpful and friendly staff. Coffee, tea and hot chocolate in the am. Bananas and eggs.
Stayed 3 nights in Feb 2019
Response from Nok & Mam on 8 Mar 2019
Thank you very much for your comments and score

8/10 Good

Lia

Liked: Staff & service, room comfort
Ok for a few nights
PROS: Super nice staff. Service with the famous Thai smile everyday. They helped me find things to do, helped me learn the public bus system and held my bags on my departure day. Cute artsy hotel with unique decor items. Walking distance to the main bus station, night market, clock tower and various restaurants and street food. CONS: Didn’t like the clear and colored glass block windows in the bathroom that look out into the common hallway. Also my room had clear glass blocks that looked into an employee area. Felt like any creep could look in my room anytime and watch me shower or sleep. Concrete shower walls have not been cleaned in a long time. There were thick shampoo drippings from the dispenser stuck to the walls. The shower curtain was moldy. Ok for a few nights. Just bring shower shoes.
Stayed 3 nights in Feb 2019
Response from Nok & Mam on 6 Mar 2019
Thank you for your comments and score.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Nok&Mam on 30 Apr 2019
Thank you very much for your comments and score.

8/10 Good

KIN WENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location good, room clean. the only disadvantage is the wifi so weak
Stayed 2 nights in Feb 2019
Response from Nok&Mam on 25 Feb 2019
Thank you for your comments and score.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
침구에서 털나왔고 화장실은 하수구 냄새가 남. 그리고 따뜻한 물은 잘 안나와 쌀쌀한 저녁날씨에 샤워하기 추웠음. TV 작동법이 어렵고 단기 여행객에게는 무조건 1층으로 배정해주는데 시끄러움
Stayed 1 night in Feb 2019
Response from Nok&Mam on 18 Feb 2019
Thank you very much for your comment and score. We are very sorry for your inconvenient stay.

4/10 Poor

Verified traveler

Stayed 1 night in Feb 2019
Response from Nok&Mam on 30 Apr 2019
Thank you very much for your comments and score.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute decors
Very nice boutique resort with 2 buildings located at a quiet street, less road noise. Room was sufficient and AC worked. Free bottled water daily in my room and you can cook breakfast on 2nd floor with eggs, toast and coffee/tea. Bed was comfortable not soft or hard. The only complaint is the shower as water built up. There's hot water for shower. Communication pre check in was poor as I was trying to get info to the resort. Turned out taxi would cost 150 baht or the local bus for 20 baht. I took the bus back to airport and it was with AC, modern and comfy.
Stayed 2 nights in Jan 2019
Response from Nok&Mam on 6 Feb 2019
Hi! Thank you very much for your comments and score. According to your comments talking about poor communication before check in. We have to answer for all guest about transportation. If we get an email we are quick response the question. However we are sorry if it make your inconvenience. Best regards, Na-rak-o resort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located for Chiang Rai. Rooms large, clean with a cool interior. Friendly and helpful staff. So nice we stayed extra nights
Stayed 1 night in Jan 2019
Response from Nok&Mam on 7 Jan 2019
Thank you very much for your comment and score

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area and walkable to nite market, bus station, eating.
Stayed 1 night in Jan 2019
Response from Nok&Mam on 7 Jan 2019
Thank you very much for your comment and score

10/10 Excellent

Ricky, Albany Oregon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First of all the staff at Na Rak O is wonderful. The location is very close to the bus station and night market. An easy 7 minute walk with our roller bags to and from the bus station. The room we had was clean and comfortable. The air cond was great. Cook yourself breakfast is eggs, toast, and bananas. Wash the dishes you use. This hotel is a great value for the price. We loved our stay.
Stayed 6 nights in Dec 2018
Response from Nok&Mam on 2 Jan 2019
Thank you very much for your comments and score.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Nok&Mam on 18 Dec 2018
Thank you for your score

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2018
Response from Nok&Mam on 5 Nov 2018
Thank you very much for your score

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place/location!
Perfect quiet location just a short walk to all the action. Room super comfortable/clean and cool modern design.
Stayed 2 nights in Aug 2018
Response from Nok&Mam on 16 Aug 2018
Thank you very much for your comment and score. Hope to see you again.

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
My daughter and I stayed 4 nights at Na-Rok-O, and so glad we did! The hosts could not have been kinder and more helpful. The room was spotless and quiet, and the location perfect for us since we took the bus from Chiang Mai. The Inn is a short walk from the station and close to the night market and restaurants. As some reviews said the beds are hard, but this is not uncommon in Thailand. We stayed extended our stay and so stayed in both the standard and the deluxe room; the deluxe room the beds are definitely more comfortable, both though are equally charming. Love the colorful atmosphere, and enjoyed making breakfast in the morning. The hosts supply coffee, tea, eggs, bananas, bread, etc. and this was a great way to meet other guests! We will definitely stay here when we return to Chiang Rai.
Response from Na-Rak-O Resort on 25 Apr 2018
Thank you very much for your comment and score.

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
Clean, colourful room in a quite location close to the bus station and night market. There are 2 buildings we stayed in the older one closer to the lily pond the rooms felt damp. Breakfast available Dig eggs toast etc.
Response from na-rak-o resort on 25 Apr 2018
Thank you very much for your comment and score.

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Nok on 18 Apr 2018
Thank you for your score

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Really enjoyed our stay at Na-Rak-O Guesthouse (we even stayed an extra day). The room was spacious, modern and clean. The guesthouse is really accommodating to anything you need. Also there is the plus of using the kitchen in the mornings for breakfast, where bread, butter, jam, eggs, bananas etc are provided. Free bottles of water were put in our room every day too. We would definitely recommend this Guesthouse.
Response from Na-Rak-O resort on 26 Mar 2018
Thank you very much for your review

8/10 Good

Inger

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Nok&Mam on 18 Feb 2020
Thank you for your comment and score

10/10 Excellent

VALERIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TRES BIEN
Magnifique lieu. Juste petit problème d'insonorisation.
Stayed 1 night in Jan 2020
Response from Nok&Mam on 9 Jan 2020
Thanks you very much for your comment and score.

8/10 Good

yoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地區稍微難找到。但清静。服務也很好。價格滿意
Stayed 4 nights in Sep 2019
Response from Nok&Mam on 2 Oct 2019
Thank you very much for your comment and score

10/10 Excellent

Fulvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto bene
Veramente un posto carino, giovane, arredato con gusto e gestito bene. Non aspettatevi tutti i comfort di un cinque stelle, ma le stanze sono pulite e ben arredate, e per quanto speso vale la pena fare quei due trecento metri a piedi per arrivare alla via principale. Insomma, un anima da ostello con camere da buon hotel.
Stayed 1 night in Aug 2019
Response from Nok and Mam on 21 Aug 2019
Thank you very much for your comments and score.

10/10 Excellent

Jyrki

Liked: Cleanliness, property conditions & facilities
Rauhallinen sijainti
Kiva hotelli lähellä palveluita
Stayed 3 nights in Jun 2019
Response from Nok&Mam on 20 Jun 2019
Thank you very much for your comments and score

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호주머니 가벼운 여행객들에게 추천.
호주머니 가벼운 여행객들에게 추천. 여행분위기 잔뜩 낼 수 있는 분위기. 은근 로맨틱 하다 ~
Stayed 3 nights in May 2019
Response from Nok&Mam on 18 Jun 2019
Thank you very much for your comments and score

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be better if their self serve kitchen is open until 12am
Stayed 3 nights in Apr 2019
Response from Nok&Mam on 1 May 2019
Thank you for your comments and score

10/10 Excellent

Hélène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Nok&Mam on 28 Mar 2019
Thank you very much for your comment and score.

8/10 Good

M, Tokyo

Traveled with group
Liked: Staff & service
convenient great location, great service with map and assistance, and also good comment, but the room is fair only, and the cleanliness still need improve and found different inserts in rooms, soundproof is horrible and only wish your room next door or upper room dont make any noise.
Stayed 2 nights in Feb 2019
Response from Nok&Mam on 15 Mar 2019
Thanks you very much for your comments and score.

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2019
Response from Nok&Mam on 30 Apr 2019
Thank you very much for your comments and score.

8/10 Good

Verified traveler

Traveled with group
Liked: Property conditions & facilities
位置極佳,步行往巴士總站只需十分鐘, 房內頗乾淨整齊, 員方尚算友善. 晚上洗澡時發現盛載洗頭水的器皿失靈, 以致在淋浴是頗為狼狽, 欲到櫃台求助, 可惜晚上八點關門, 後來等至十一點少有人來處理, 這裡有點扣分.
Stayed 2 nights in Feb 2019
Response from Nok&Mam on 4 Mar 2019
Thank you for your comments and score.

8/10 Good

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019
Response from Nok&Mam on 12 Feb 2019
Thank you very much for your score.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La proximité du marché de nuit et du centreville...
Stayed 4 nights in Jan 2019
Response from Nok&Mam on 12 Feb 2019
Thank you very much for your comment and score

6/10 Okay

Changdae

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
The window of a room I initially checked in was not locked, and another upgraded room smelled fungus, albeit fancy interior altogether... I should have booked hotel elsewhere at a bit higher price.
Stayed 2 nights in Dec 2018
Response from Nok&Mam on 18 Dec 2018
Thank you for your comment and score

10/10 Excellent

Hsiuchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值高
房間大且乾淨 地理位置好 大部分景點 逛街購物的地方 巴士總站 跟夜市 都可以步行到達 早餐時間可使用廚房料理 民宿也有提供吐司果醬雞蛋咖啡跟小點心 是cp值高的住宿選擇
Stayed 1 night in Dec 2018
Response from Nok&Mam on 8 Dec 2018
Thank you very much for your comment and score

8/10 Good

Stefania, Arezzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camera graziosa spaziosa pulita e soprattutto colorata. Vicino alla stazione dei bus e al night Market. Cucina a disposizione degli ospiti per prepararsi la colazione autonomamente. Lo consiglio per qualità prezzo.
Stayed 1 night in Nov 2018
Response from Nok&Mam on 17 Nov 2018
Thank you for your comment and score

10/10 Excellent

YUJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고
정말 최고의 숙소였어요!
Stayed 2 nights in Sep 2018
Response from Nok&Mam on 28 Sep 2018
Thank you very much for your comment and score. We are very happy wgen our guest have a good stay. Best regards,

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
albergo nuovo e colorato
carinissimo albergo moderno che offre la colazione e la possibilità di prepararsi qualcosa ai fornelli.
Stayed 2 nights in Aug 2018
Response from Nok & Mam on 30 Aug 2018
Thank you very much for your comment and score. Hope you enjoy for your stay.

10/10 Excellent

KA YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
滿意
酒店乾淨，很多拍照地方非常漂亮，位置方便，有機會的話會再來
Stayed 1 night in Jul 2018
Response from Nok&Mam on 12 Aug 2018
Thank you very much for your comment and score.

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Nok&Man on 4 Aug 2018
Thank you for your score for our property.

8/10 Good

Verified traveler

Liked: Staff & service
Buona sistemazione a chiang rai
Ho soggiornato qui insieme al mio ragazzo e nel complesso ci siamo trovati bene, letti comodi e posizione ottima vicina al saturday market, ottimo rapporto qualità prezzo, colazione minimalista ma gratuita, bagno piccolo e adatto a soggiorni brevi, consigliato
Stayed 1 night in Jul 2018
Response from Nok&Mam on 31 Jul 2018
Thank you very much for your comment and score.

8/10 Good

TAK HUNG VILSON

Liked: Cleanliness, staff & service, room comfort
性價比高
配套不錯,提供免費自助煮简便早餐,近夜市及長途車站,唯一浴廁設計較差,使用較不便,應可作改善
Stayed 3 nights in Jun 2018
Response from Nok&Mam on 8 Jun 2018
Thank your very much for your comment and score. Best Regards,

10/10 Excellent

ヨッシー, 北海道　日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
バスターミナルから歩いて5分
私はチェンマイからバスで移動、バスターミナルから近いところを探して選びました。 バスターミナルの隣はナイトマーケットですから歩いて5分はほぼ同じ。簡単です。ホテルの朝食はセルフサービスで、目玉焼きも、スクランブルエッグも自分で作り、洗い物は自分で洗います。すきなように作れてよかったです。
Stayed 2 nights in Apr 2018
Response from Nok&Mam on 15 May 2018
Thank you very much for your comment and score.

10/10 Excellent

Eberhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most beautiful guesthouse I have been
The most beautiful guesthouse I have been in Thailand with a five stars service by the owner. She gives you two maps of Chiang Rai and the surroundings at the check-in and has good tips when you want to travel to Luang Prabang with the slow boat.
Response from Nok on 18 Apr 2018
Thank you very much for you score and comment

10/10 Excellent

Yves et Sylvie, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien situé
Tout près du terminus d’autobus, du night bazar, de l’horloge qui s’illumine en soirée, tout en étant retiré pour la tranquillité, cet hôtel est idéal pour un séjour dans la région. Restaurants thaï délicieux très abordables tout près et agences pour tours organisés également.
Stayed 3 nights in Feb 2018
Response from Na-Rak-O resort on 6 Mar 2018
Thank you very muck for your review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Casa molto graziosa
Albergo carino, molto pulito, vicino alla stazione degli autobus quindi molto comodo se dovete andare a prendere i mezzi per Chiang Mai o in generale per fare le gite in minivan. L'unica pecca è la colazione che è molto povera: banana (non molto buona), merendina, caffe e se volte uovo dovete prepararlo e poi lavare i piatti e padella.
Stayed 3 nights in Dec 2017
Response from Na-Rak-O resort on 7 Jan 2018
Hi! Thank you very much for your comment. About the breakfast, when you make the reservation we said the price didn't include the breakfast. We have to prepare like a complementary breakfast (free of charge) but need to self service. Sorry, for your inconvenient about the breakfast.