Terraza o patio

Opiniones de Courtyard by Marriott Chicago at Medical District/UIC

3.5 out of 5
Courtyard by Marriott Chicago at Medical District/UIC
625 South Ashland Avenue, Chicago, IL

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 549 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 293 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 94 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 34 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 31 de 1001 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.0/10

Servicios

8.8/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Tina, GM, el 22 ene. 2024
Thank you for choosing the Courtyard Chicago Medical District. We are so happy you chose to stay with us and that you enjoyed your stay!We hope you will visit us again when in the area.Thank you

10/10 Excelente

Roni

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Que vi un perrito
Se hospedó 1 noche en agosto de 2022
Respuesta de Tina, GM, el 15 ago. 2022
Thank you Roni for taking the time to rate your stay. We are so happy to see you were pleased with your stay and hope to host a future stay for you,. Sincerely, Tina Anderson, General Manager

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Las habitaciones y el desayuno estuvieron bien; sin embargo, el estacionamiento tiene un costo de 65 USD por noche lo cual me parece excesivo. Además, intentamos pedir a la habitación (10:50pm) poco antes de la hora límite (11pm) y el chef ya se había retirado.
Se hospedó 2 noches en julio de 2019

10/10 Excelente

Melissa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location!
Se hospedó 1 noche en mayo de 2024
Respuesta de Kevin M. - Assistant General Manager, el 21 may. 2024
Thank you for taking the time to share your comments. We are so glad to see that you had an excellent stay and look forward to welcoming you back soon!

10/10 Excelente

Jesse

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place.
Se hospedó 1 noche en mayo de 2024
Respuesta de Tina, GM, el 6 may. 2024
Thank you very much for your feedback. We are grateful to have you and hope you visit us again soon!Sincerely,Tina Anderson, GM

6/10 Aceptable

karen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Customer Service
Se hospedó 1 noche en abril de 2024
Respuesta de Kevin M. - Assistant General Manager, el 21 abr. 2024
Thank you for sharing your feedback. We are very sorry to see that you were not satisfied with your experience. We hope that you will come stay with us again so that we might have another opportunity to wow you and better ensure your satisfaction.

8/10 Bueno

Teresa

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful room, great location for proximity to Rush Medical Center.
Se hospedó 2 noches en abril de 2024
Respuesta de Kevin M. - Assistant General Manager, el 21 abr. 2024
Thank you for taking the time to share your comments. We are so glad to read that you had a great stay in a comfortable room and that our location suited your needs. We hope to welcome you back again soon!

10/10 Excelente

Catherine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great for visiting Rush Medical Facilities
Se hospedó 1 noche en abril de 2024
Respuesta de Kevin M. - Assistant General Manager, el 15 abr. 2024
Thank you for taking the time to share your comments. We are so glad to see that you had an excellent stay and look forward to welcoming you back soon!

6/10 Aceptable

Cynthia

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Check in was listed on their website as 3pm. We had arrived 2 hours later from out of town. Valet was friendly, no one was there at the front desk so valet had to grab Kevin from the office. Kevin was clearly sick and should’ve had the day off or had a mask. There was some miscommunication about how many rooms but he was very polite. I just felt bad that he was working while he wasn’t feeling well. It seemed as though our rooms were still not ready so he tried to get into contact with Jackie but she was no where to be found. He let us know it would be just a minute and wait in the lobby. Other guests checking in checked in just fine and got their rooms. Once Jackie came down she had her headphones in and didn’t seem to be in any rush to get any rooms prepared. Kevin gave us vouchers for the breakfast in the morning, but since we were simply there for a concert late at night we wouldn’t be using them so early the next day, but we appreciated his hospitality. That night when we arrived back from the concert there was no valet and we didn’t feel secure leaving it out front off a main road in downtown Chicago. The young women at the front desk with blond hair stated that she had sent him (valet) to do an errand for her so to just lock it up and they would park it once they arrived. Check out went smooth.
Se hospedó 1 noche en marzo de 2024
Respuesta de Courtyard by Marriott Chicago Medical District/UIC, el 3 abr. 2024
Thank you for taking the time to share your experience. We are so sorry to read that your stay was not what you expected. We have shared your feedback with our leadership team so that we can use it to work to improve. We hope you will give us another chance if you return to the area.

10/10 Excelente

Everett

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Well done
Se hospedó 1 noche en marzo de 2024
Respuesta de Tina, GM, el 18 mar. 2024
Hello Everett, thank you for staying and rating your stay. We look forward to having you as our guest in the future.Sincerely,Tina Anderson, GM

10/10 Excelente

Laura

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed here for a show at the Cobra Lounge down the street and it was great! I love that the hotel offers a shuttle for travel within a mile so finding street parking on a busy weekend wasn’t something we had to be concerned with. When a place was out of the shuttle radius, it was just a short walk to the Pink Line station. Very good location, super kind front desk staff—I would absolutely consider this location again for future travel.
Se hospedó 1 noche en marzo de 2024
Respuesta de Tina, GM, el 17 mar. 2024
Hello Laura, we truly appreciate you choosing our hotel. It sounds like the location worked perfect for your visit to the area. We share our guest commentary with the team and look forward to celebrating this success with them!Thank you,Tina Anderson, GM

2/10 Terrible

Jaeyoung

Se hospedó 1 noche en marzo de 2024
Respuesta de Tina, GM, el 18 mar. 2024
Hello Jaeyoung, I am so sorry to hear that you did not have a good stay. Please let us know if there is anything we can do to make a future stay more enjoyable as you did not provide any specific information on how we may do so. Your feedback is important so we may continue to improve upon our services. Regards,Tina Anderson, GM

10/10 Excelente

Greg

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and friendly people
Se hospedó 1 noche en marzo de 2024
Respuesta de Tina, GM, el 17 mar. 2024
Thank for rating your stay. We are pleased to see you enjoyed your hotel stay. We hope you will stay with us again in the future, Greg.Sincerely,Tina Anderson, GM

10/10 Excelente

Dustin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always a great place to stay
Se hospedó 1 noche en febrero de 2024
Respuesta de Tina, G, el 15 mar. 2024
Dustin, we truly appreciate your review and for staying with us. We see you have stayed before. We cannot thank you enough for your loyalty! Hope to see you again soon.Sincerely,Tina Anderson, GM

10/10 Excelente

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to united arena
Se hospedó 1 noche en febrero de 2024
Respuesta de Kevin M. - Assistant General Manager, el 11 mar. 2024
Thank you for taking the time to rate your experience. We are so pleased to see that you had an excellent stay with us and look forward to welcoming you back soon!

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 3 noches en marzo de 2024
Respuesta de Kevin M. - Assistant General Manager, el 11 mar. 2024
Thank you for rating your experience. We are so glad to see that you had an excellent stay and look forward to welcoming you back soon!

10/10 Excelente

Andrea

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was great and they offered a shuttle for the concert. No complaints! Convenient, clean and great environment!
Se hospedó 1 noche en marzo de 2024
Respuesta de Tina, GM, el 10 mar. 2024
Hi Andrea, We are so happy to hear the shuttle worked great for the concert you attended. Thank you for taking the time to share your experience. We will share the compliments on the staff and cleanliness with our staff. We love to celebrate successes! Sincerely,Tina Anderson, GMThank you

10/10 Excelente

Kristine

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place
Se hospedó 1 noche en marzo de 2024
Respuesta de Tina, GM, el 10 mar. 2024
Kristine, We are so happy to see your enjoyed your stay. We hope you will stay with us again soon!Sincerely,Tina Anderson, GM

10/10 Excelente

Dan

Viaje de negocios, Viaje familiar
Perfect location since we were there for medical appointments. They were very helpful
Se hospedó 1 noche en marzo de 2024
Respuesta de Kevin M. - Assistant General Manager, el 7 mar. 2024
Thank you for sharing your experience. We are are so happy to read that you had a great stay with excellent service from our team! We hope to welcome you back again soon!

8/10 Bueno

Kendra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
FRIENDLY! CLEAN! GOOD LOCATION! RESTAURANT! SHUTTLE! Stayed here because it was close to the United Center. They had a shuttle to and from the venue. Our shuttle driver Ronnel was fantastic! Rooms are a nice size. Very clean! Food was good. Staff was friendly and helpful. Check in and out was smooth. Valet was polite.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kevin M. - Assistant General Manager, el 7 mar. 2024
Thank you for taking the time to share your experience. We are so excited to read that you had a great stay with excellent service from our team; and we will make sure to recognize Rommel specifically for a job well done! We look forward to welcoming you back again very soon!

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Kevin M. - Assistant General Manager, el 3 mar. 2024
Thank you so much for reviewing our hotel. We are so excited to see that you had an excellent experience and are looking forward to welcoming you back soon!

10/10 Excelente

Susan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The person who checked me in (Kevin) was extremely helpful and friendly. He answered any questions before I even asked. This property is across the street from Rush University/Hospital/Dr offices, so very convenient if you are going there.
Se hospedó 1 noche en febrero de 2024
Respuesta de Tina, GM, el 12 feb. 2024
Dear Susan, thank you for your kind words regarding the customer service that Kevin provided. We are pleased to hear that the property was convenient for your needs. Thank you staying with us and reviewing your stay.Sincerely,Tina Anderson, GM

10/10 Excelente

Celena

Se hospedó 1 noche en febrero de 2024
Respuesta de Kevin M. - Assistant General Manager, el 22 mar. 2024
Thank you for rating our hotel! We are so happy to see that you had an excellent stay and look forward to welcoming you back soon!

10/10 Excelente

Kathryn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Extremely helpful staff. We flew in for the bulls game, they gave us a ride to the door and picked us up. Safe, comfortable and wonderful staff
Se hospedó 1 noche en enero de 2024
Respuesta de Kevin M. - Assistant General Manager, el 7 feb. 2024
Thank you for taking the time to share your comments. We are so happy that you had a great stay with excellent service from our team! We hope to serve you again when your travels bring you back to our area!

10/10 Excelente

Nikki

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed here for its close proximity to the United Center for a concert. Rooms were comfortable, beds plush, lots of pillows. Free shuttle to United Center was excellent, driver even stayed past his midnight shift to come back for those of us at the concert. Much easier than Uber. I would recommend staying here for sure if you are seeing a concert. Staying close to Michigan Ave is nice for shopping but it’s so loud. We just took an Uber to shopping and stayed here which I preferred.
Se hospedó 2 noches en enero de 2024
Respuesta de Kevin M. - Assistant General Manager, el 7 feb. 2024
Thank you so much for taking the time to share your experience. We are so pleased to read that you had a great stay with excellent service from our team. We hope to welcome you back again very soon!

10/10 Excelente

Abigail

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Tina, GM, el 8 feb. 2024
Abigail, I appreciate you taking the time to rate your stay and thank you for choosing our hotel. We are so pleased to hear you enjoyed your stay and look forward to a future stay.Sincerely,Tina Anderson, GM

10/10 Excelente

Brooke

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
People were helpful. Parking was easy. But it was more than advertised.
Se hospedó 1 noche en febrero de 2024
Respuesta de Tina, GM, el 5 feb. 2024
Hello Brooke, thank you for the review and the feedback. I am so glad to hear the team was helpful. I will review the overnight parking charges on the websites but believe they are correct. Unfortunately, the website does not allow us to state the taxes and that may be the issue here but we will follow-through. Hope you give us an opportunity to host a future stay.Sincerely,Tina Anderson, GM

10/10 Excelente

Ashley

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone was so helpful and nice! When we come back to Chicago- I know we’ll stay here!!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Tina, GM, el 5 feb. 2024
Dear Ashley, Thank you for being our guest. We are so happy you enjoyed your stay. We appreciate your time to review and share your experience. Hope to see you again soon.Tina Anderson, GM

10/10 Excelente

Paula

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Tina, GM, el 5 feb. 2024
Hello Paula, we truly appreciate your review and are happy to have you as our guest.Sincerely,Tina Anderson, GM

8/10 Bueno

Kim

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A shuttle offered after midnight would help those going to a concert at the United Center. Having the hotel bar open later would be nice. Rooms were hot, could not get the room cold enough.
Se hospedó 1 noche en febrero de 2024
Respuesta de Kevin M. - Assistant General Manager, el 3 feb. 2024
Thank you for taking the time to share your feedback. We are glad to see that, overall, you enjoyed your stay. However, we are sorry that you were disappointed with the operating hours of our bar and complimentary shuttle service and that you had an issue controlling the temperature in your room. I have shared your feedback with our leadership and engineering teams to address. We hope to welcome you back again the next time your travels bring you to Chicago!

10/10 Excelente

ANGELA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Kevin M. - Assistant General Manager, el 3 feb. 2024
Thank you for rating your experience. We are so glad to see that you had an excellent stay and hope to welcome you back again soon!

6/10 Aceptable

Rashiinell

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Stayed at this location for the Bulls game that we attended for my son birthday. Location was very convenient as for getting to the game on time and not having to drive far. If I was to return for something involving my kids I wouldn’t choose this location, basically because there’s nothing in the hotel for a kid. It’s literally just convenient for a quick stay or a couple who doesn’t care for a pool. Check in was easy and the lady at the front desk was very helpful. Don’t understand why charge for parking either, really can let that go alone with paying someone for that job. Save money by going to purchase something like make up towels or installing a pool. Not really anything bad to say! Room was clean (small) but overall our stay was okay, not the greatest place yet I’ve been to worse.
Se hospedó 1 noche en enero de 2024
Respuesta de Tina, GM, el 22 ene. 2024
Hello Rashiinell,Thank you for taking the time to share your feedback. I am so glad the location worked well for the Bulls game. Unfortunately, this location has never had a pool due to this being a Medical and Business district. We do charge for overnight parking as the fees in the City of Chicago are very high. We are average to lower as far as a nightly cost. Thank you for staying with us. I hope your son had a wonderful birthday!Kind Regards,Tina Anderson, GM

8/10 Bueno

Rodney

Viaje en grupo
Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Tina, GM, el 12 ene. 2024
Hello Rodney, thank you for choosing our hotel for your stay! We appreciate you and are grateful for you taking the time to rate your visit. We hope you will stay with us when in the area again.Tina Anderson, GM

10/10 Excelente

Jamie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Valet and front desk staff were so friendly and helpful. Made the check-in process fast and easy. Room is comfy too!
Se hospedó 1 noche en enero de 2024
Respuesta de Kevin M. - Assistant General Manager, el 11 ene. 2024
Thank you for taking the time to share your experience. We are so happy to read that you had a great stay with excellent service from our team. We hope to serve you again soon!

10/10 Excelente

Lindsay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Kevin M. - Assistant General Manager, el 11 ene. 2024
Thank you for rating our hotel. We are thrilled to see that you had an excellent experience and look forward to welcoming you back soon!

10/10 Excelente

Jamie

Se hospedó 2 noches en enero de 2024
Respuesta de Kevin M. - Assistant General Manager, el 11 ene. 2024
Thank you for taking the time to rate your experience. We are so happy to see that you had an excellent stay and look forward to welcoming you back soon!

10/10 Excelente

Gary

Se hospedó 1 noche en enero de 2024
Respuesta de Tina, GM, el 10 ene. 2024
Hello Gary, thank you for taking the time to rate your stay and for choosing our hotel. We are so pleased to see you enjoyed your stay. We hope to see you again.Sincerely,Tina Anderson, GM

10/10 Excelente

Mary

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was across the street from Rush - perfect for our needs. Wish restaurants were closer but a mile walk wasn't bad. Staff was friendly and accommodating. Cleaning staff started vacuuming a bit early (before 7:30) but the property was spotless.
Se hospedó 1 noche en enero de 2024
Respuesta de Kevin M. - Assistant General Manager, el 9 ene. 2024
Thank you for taking the time to share your comments. We are so happy to read that you had a great stay with excellent service from our team. We look forward to serving you again soon!

6/10 Aceptable

Zaria

Se hospedó 1 noche en diciembre de 2023
Respuesta de Tina, GM, el 22 ene. 2024
Hello Zaria,Thank you for staying with us and rating your stay. I am sorry to hear you had an average experience. We hope you will provide us with the opportunity to host a future stay. Sincerely,Tina Anderson, GM

10/10 Excelente

Orlando

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nye stay
It was cool, room was nice, service was great.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kevin M. - Assistant General Manager, el 9 ene. 2024
Thank you for sharing your experience. We are so pleased to read that you had a great stay with excellent service from our team! We hope to welcome you back soon!

2/10 Terrible

Karen

Se hospedó 1 noche en diciembre de 2023
Respuesta de Tina, GM, el 22 ene. 2024
Hi Karen, I am very sorry to see you were disappointed with your stay and appreciate any feedback you may have.Thank you,Tina Anderson, GM

10/10 Excelente

Kye

Se hospedó 1 noche en diciembre de 2023
Respuesta de Tina, GM, el 22 ene. 2024
Hello Kye! We are so happy to see you were pleased with your stay. We appreciate you choosing our hotel.Sincerely,Tina Anderson, GM

10/10 Excelente

Randy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel! Comfortable beds, and a very clean facility.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kevin M. - Assistant General Manager, el 29 dic. 2023
Thank you for taking the time to leave your feedback. We are so glad to read that you had an excellent experience with us and hope to welcome you back again soon!

10/10 Excelente

Melissa

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice staff, the room was in pristine condition upon arrival, the food in the dining area was also good and I would stay away given the opportunity arises
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tina, GM, el 29 dic. 2023
Melissa, thank you for your kind words regarding the staff. We are so pleased to hear the room was pristine and you enjoyed our Bistro food. We appreciate you choosing our hotel.Sincerely,Tina AndersonGeneral Manager

10/10 Excelente

Brittany, Indianapolis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Kevin M. - Assistant General Manager, el 27 dic. 2023
Thank you for taking the time to rate your experience. We are so happy to see that you had an excellent stay and hope to welcome you back soon!

8/10 Bueno

Deborah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was just a quick overnight stay for a Dr’s appointment the following day. The room was clean and not noisy at all. I especially liked the black out curtains.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kevin M. - Assistant General Manager, el 21 dic. 2023
Thank you so much for taking the time to leave a review. We are so happy to read that you had an excellent stay with us and we can't wait to welcome you back again soon!

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Kevin M. - Assistant General Manager, el 20 dic. 2023
Thank you for rating your experience. We are so pleased to read that you had an excellent stay and look forward to welcoming you back soon!

10/10 Excelente

James, Dixon

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay was very good. The reason we picked this location was because my wife needed a surgical procedure done at a hospital in the same area. The hotel had a Bistro and on site parking. They had a shuttle service that took us right to the door of the hospital that we needed. We were able have everything we needed right in or near the hotel. The staff was very helpful and friendly.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Kevin M. - Assistant General Manager, el 14 dic. 2023
James, Thank you for your kind review. We are so pleased to read that you had an excellent stay and hope that your wife is recovering well. We hope to welcome you back again very soon!

10/10 Excelente

Rachel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kevin M. - Assistant General Manager, el 12 dic. 2023
Thank you for rating your experience. We are so happy to read that you had an excellent stay and hope to welcome you back soon!

6/10 Aceptable

Anna

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I was charged $53 for valet parking in which i parked myself and just handed them the keys and then when retrieving my vehicle the made me walk myself out to my car! There was no complimentary breakfast offered.. and the food you could buy was severly overly expensive. $6 for a slice of lemon bread for example. Other than this the room was nice but the parking cost alone will keep us from ever returning!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tina, GM, el 9 dic. 2023
Dear Anna, thank you for taking the time to review your stay with us. The charge is actually not for Valet, it is to park overnight at 40 + tax. The taxes in the city are very high. I am sorry for any confusion there may have been with this. The Courtyard by Marriott brand does not have a complimentary breakfast. This brand never has. We have the Courtyard Bistro for breakfast and dinner. There are other brands within the Marriott family that do include breakfast. The information will be included on the websites. We are pleased to hear you enjoyed the room.Thank you again for staying and for your honest review.