Fairmont en Chicago

"Fue excelente el servicio , bien ubicado el hotel , el trato muy amable , la limpieza impecable todos los días ."

"Bien "

"Great location. Super friendly staff. Recently renovated room. "

"Perfect place for those travelers that are looking for a good located place to sleep, take a quick shower, and head out to the city. We arrived early, and our room was ready for us, which was much appreciated. We only noticed that they missed to clean the room one day, but not a big deal as the rest of the week they did it."

"No lo probé "

"Excelente ubicación. Todo es perfecto en este hotel "

"Felicidades a Ronnie de recepción… excelente gracias"

"The biggest issue with my stay was the inconsistent service and lack of cleanliness. On two occasions, my room was not cleaned because the “Do Not Disturb” sign was still on at 9:00 a.m. When I called later to request housekeeping, I was told no staff was available, even though I could clearly see two housekeepers cleaning other rooms on my floor. When I approached them, they said my room was not assigned to them and refused to help. This was extremely poor service and very frustrating. Breakfast was also disappointing. There was very little variety, with limited options, and it was exactly the same every single day, which quickly became repetitive. On a more positive note, the location is excellent — everything is within walking distance, and the views of the river and skyline are beautiful. The room itself was decent, but unfortunately the service issues overshadowed the overall experience."

"No cleaning included. Location was great. Staff was pretty friendly. "