Sala de estar en el lobby

Opiniones de Key West Inn - Childersburg

2.5 out of 5
Key West Inn - Childersburg
32210 Hwy 280, Childersburg, AL

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 37 de 199 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 63 de 199 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 41 de 199 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 38 de 199 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 20 de 199 opiniones" "

6.4/10

Limpieza

7.2/10

Servicio y personal

5.2/10

Servicios

6.6/10

Condiciones de la propiedad

6.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Rhonda

Viaje familiar con niños
The only thing I didn’t like about this place is that my checkin time was like 4pm. I arrived about 4:20. I had to wait for my room because they have not made the beds yet.It’s a tiny town and the motel had at the most 5 cars there the whole time I stayed. I feel like the room should have been ready for me. Other than this the staff was nice. The bed was comfortable. The hotel was cute. They may have had a reason for the bed issue. I do recommend this hotel.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

David

Viaje en pareja
Le gustó: Limpieza y servicio y personal
We stayed for two nights to attend a local race. The front desk clerk, who was very nice, changed our room to a 2nd floor corner room, which he said was one of the finest he had. The room was huge, but sparsely furnished. There was also no maid service after our first night, which was really no big deal, but it would have been nice to have a small cafe table and a couple chairs. However, the traffic noise could be heard all night long, even in our room which was perhaps the farthest from the road. But, the price was reasonable and there was a decent local restaurant/steakhouse next door. We would probably stay there again.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Laurie

Le gustó: Servicio y personal y condiciones de la propiedad
Didn’t feel safe
Se hospedó 1 noche en abril de 2024

4/10 Malo

Tylor

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Ashley

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Needs cleaning and updating
Old hotel needs updating. Smells like the bedding was not clean and my son’s feet was black from walking around.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Sonny

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good staff. Prompt and caring. this is the second year I've stayed there and will be back.Just a good value for the money.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

glenn

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I've stayed there many times and every time it has been great!! please keep it up, see yall in April!!
Se hospedó 2 noches en septiembre de 2023

2/10 Terrible

jhoana

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023

4/10 Malo

Jane

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Not sure what I liked.the hotel was old,tried to remodel but not done very well. Very noisey all night long, the walls are paper thin. Think i got maybe 2 hours sleep.The comforter on the bed was dirty .
Se hospedó 2 noches en septiembre de 2023

2/10 Terrible

Thomas

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
In room 112 had black mildew reported it to the manager he acted he didntknow but he knew he refused to refund me my money back i was not staying another there was also a crack in the shower when i asked for half of my.money back he refused n threathen to call the law on me on standing up for wat was right n he was in the wrong for knowing about it do not i repeat do not stay at the key west inn
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

tom

Expedia listing showed breakfast included and there was no breakfast. Room was adequate.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Samuel, spring

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Maryann

No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Charles

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Elizabeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I stayed in the suite , it has a jetted tub that I thoroughly enjoyed. The room was clean and the owner was really friendly and made sure my stay was as nice as it could possibly be.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Larry

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice clean good parking good breakfast
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Heather

Se hospedó 1 noche en junio de 2023

4/10 Malo

Linda

No le gustó: Limpieza y condiciones de la propiedad
Sheet dirty room smelled no breakfast price way too much for room need remolding bad
Se hospedó 1 noche en junio de 2023

8/10 Bueno

James

Viaje en pareja
Le gustó: Limpieza
Overall the room was clean enough, but there was a strange odor we weren't able to destroy. The person who checked us in was behind a glass and although we were there at about 4pm, the lobby was locked and the man behind the glass wouldn't speak to us much and would only do business through the window with us outside. It was just odd, but good enough to one night.
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

JOSE, Spotsylvania

Viaje en pareja, Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Close to places to eat. Good A/C. No continental breakfast as advertised. Ice machine was not working properly.
Se hospedó 2 noches en abril de 2023

2/10 Terrible

douglas

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
dirty
Se hospedó 2 noches en abril de 2023

4/10 Malo

Darien

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2023

4/10 Malo

Diana

Viaje en pareja, Viaje con mascota
No le gustó: Servicios
Ice machine broken. No coffee in room or breakfast. If due to COVID. It’s been over for awhile now. Man who checked us in was cold, no customer service, no hi, thank you, nothing. The toilet was plugged up when we went in our room. Had a decent bed and we needed much sleep.
Se hospedó 1 noche en diciembre de 2022

6/10 Aceptable

Amber

Viaje familiar
No le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2022

4/10 Malo

timothy

Viaje en grupo
No le gustó: Servicio y personal y servicios
Cleanliness was fair. If your job is clerk, you should be able to speak English,

4/10 Malo

Christina

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Never again!
We got there late due to morning car troubles, called Key West Inn that morning to let him know, no one picked up the phone, once we got closer we called and told him we would be about and one and a half away, unfortunately we hot pulled over in Phenix County Alabama, so we got to hotel later then we had told him, and boy did he let me know that 😡 then we had 1 room reserved, previously had reserved 2 but canceled, then rebooked the 1 room. And he was not very pleasant about the confusion he started at the window. We have stayed there before with an ok experience then..but WE DEFINITELY WILL NEVER BE BACK, WOULD LOVE TO GET A REFUND, very disappointing and the ROOM #119 was very very dirty, we had to ask for spider spray and he didn't even ask why, just gave it to us. I have loads of pictures, the used rolls of toilet paper had previously been hit with shower water, prior to us in the room. Holes in the blankets, refrigerator never got even cool, we lost food due to that, had to buy us new toilet paper, the head board was terrifying we laid towels on it before we used our pillows. And on top of that, he put us in a handicap room, neither one of us are disabled, we felt horrible in that room.
Se hospedó 2 noches en noviembre de 2022

6/10 Aceptable

Neal

Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Darien

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Key West The Best
It was great always have been. Can't go wrong with key west.
Se hospedó 2 noches en noviembre de 2022

8/10 Bueno

Daniel

6/10 Aceptable

Miesha

Viaje con mascota, Viaje familiar
It was so so that's all I have to say... It's a very quiet area and stores are within walking distance

2/10 Terrible

Miesha

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
THE FRONT DESK CLERK IS VERY FLIRTATIOUS AND MAKES YOU FEEL AS IF HE'S DOING YOU FAVOR WHEN YOUR ACTUALLY PAYING FULL PRICE FOR YOUR STAY... VERY INAPPROPRIATE AND MAKES YOU FEEL UNCOMFORTABLE AND THREATENED THAT YOU MAYBE EVICTED FROM THE PROPERTY IF YOU ARE NOT SHOWING HIM FLIRTATIOUS MANNERS BACK!!! THEY ALSO HAVE NO RESPECT AND ARE VERY INTRUSIVE
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Sonny

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very commited to customers but in a way that was very personable and freindly. we will be staying there again.
Se hospedó 2 noches en octubre de 2022

6/10 Aceptable

NICHOLAS

Le gustó: Servicio y personal y comodidad de las habitaciones
the staff was friendly. Room was really nice with updated flooring. the first night was nice, but the second night, we seen about 20 roaches and decided to leave.
Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Lisa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Nice Property, Good value.
The hotel is a bit dated . Overall it was clean and quiet and I felt very safe traveling alone. There were several food options nearby. The manager was very friendly and helpful making recommendations.
Se hospedó 3 noches en septiembre de 2022

6/10 Aceptable

rakesh

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Overall good place to stay except this motel doesn’t offer breakfast not even a coffee..
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Nelson B.

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Cliente verificado

Viaje de negocios
No le gustó: Servicio y personal
Fees are higher than listed
It was listed as a pet friendly hotel. $10 per pet. They charged $30 pet. Checkout was supposed to be 11AM and it was 10AM. Front desk did not care that the online listing was different.
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Ana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

RaShonda, Memphis

Le gustó: Servicio y personal y condiciones de la propiedad
The hotel grounds were clean, the staff was friendly however I had them put me in another room bc the door latch was broken and there were bugs inside the room. The second room they moved me toom was excellent. It was clean, bed was comfortable, door locked, I felt safe and had a great experience overall.
Se hospedó 1 noche en agosto de 2022

4/10 Malo

John

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pool filled with concrete, had to request towels everyday after room was "cleaned" (basically made up same bedding every night) no towels were left? Toilet paper is apparently by request? No lobby due to "Covid"? Breakfast was a muffin of a bagel passed thru a window. This place was cheesey
Se hospedó 3 noches en junio de 2022

4/10 Malo

Carol

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
This could be a nice property but... My sheets were dirty upon check in, and I was asked to change them myself. The nice man in the office is literally the only one managing everything, check in/out, cleaning rooms, everything. He was busy doing all these things, which is why he asked me to do it. I felt sorry for him so I did. Shame on the property owners for being so cheap that they take in premium nightly fees for what you get, and not paying enough staff to maintain it. But perhaps this man is the owner, in which case, shame on him. No breakfast as advertised, you can't even go in the office to check in, you have to go to a bullet proof window, which made me feel like I was in a dangerous place. At night, children and adults were loitering outside their rooms, loudly talking, shouting and running around. Rooms have been lightly cleaned, but there is dirt and grime in every corner; they need a deep cleaning. I travel a lot and like to stay in motels so I know the average price for what is offered. My room cost 80.00, it should have been half that, considering the condition of the property and contents, lack of amenities, uncleanliness, condition of linens and towels (threadbare, dingy, cigarette burns, etc...), and of course, having to change dirty sheets on the bed, myself. It's a slum.
Se hospedó 1 noche en junio de 2022

2/10 Terrible

David

No le gustó: Servicio y personal y servicios
Confirmation stated breakfast was provided but it wasn't. When I complained to the desk clerk, he either didn't speak English or chose not to. I should be due a credit for this misrepresentation
Se hospedó 1 noche en junio de 2022

8/10 Bueno

Gregory

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en junio de 2022

2/10 Terrible

Joanna

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Sketchy sketchy
When I got there the front desk guy started arguing with me saying I was supposed to have a dog with me and asking where the dog was at and told him 3 times I don’t have a dog. The lock on the door in the room didn’t work.. the towels weren’t clean… very sketchy place
Se hospedó 1 noche en junio de 2022

2/10 Terrible

Kayla

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Terrible
Se hospedó 1 noche en junio de 2022

6/10 Aceptable

Morgan

Viaje en grupo
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Limpieza
Outdated
It was just okay not updated
Se hospedó 1 noche en junio de 2022

4/10 Malo

Brian

No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2022

6/10 Aceptable

Misty

Viaje en pareja
Location Cockroach
Se hospedó 1 noche en mayo de 2022

8/10 Bueno

Jeffrey

Se hospedó 1 noche en mayo de 2022