Hoteles Cápsula en Ciudad San Carlos

“This is the worst resort we have been. There is no way you could contact them! All numbers are not working! we had to re schedule our stay as my niece got sick. Wasted a 2 night stay!”

“DO NOT. I REPEAT. DO NOT book this hotel. They have numerous hidden charges, terrible rooms, cockroaches, no hot water, and with the ac on 16°C the room still was hot and we were still sweating at 8pm at night. The door had a Crack that you can seen through.”

“Nice pool area. Quiet location ”

“The ocean was right outside the room. The staff was friendly, the food was great, and the area to eat was facing the ocean with a nice breeze. Very frioendly staff also.”

“Very basic but the pool was really nice! Check-in was very time consuming and problematic. There was a Security Guard who thought we had the wrong location.. then he checked and directed us around to the back of the property where we met with hotel reception staff who could not confirm My registration and had to call their boss to get us a room. The room was not really ready because they say that they were not expecting us! ”

“Staff is great and friendly. The bed in the room was terribl. Mattress is like sleeping on a sheet of plywood. Impossible to sleep on your side. Other things I didn't like...only 2 bath towels. In the heat I took two showers a day and had to reuse towel for second one. Should have 4 towels per room. Also..I saw cockroach twice during my stay in my room and a Lil gecko thing on the wall. Should have better seals on doors to stop that or traps. Lastly there was a sewer type smell coming out of...

“Breakfast buffet was awesome! Although the toilet papers easily run out, there’s no problem for replenishment when you request from front desk. Staff is very friendly and helpful. Even the security guards are concerned for your safety as we tend to walk around the blocks very early in the morning and asked us to walk where he can keep an eye on us .. none that we encountered any safety issues with our walks. Although hot outside, the AC worked real well. Very affordable too!”