I am so happy to have found this little gem! This was one of the cleanest rentals I have stayed in... and I have stayed in many. It is comfortable and had what we needed for our stay: all kitchen utensils, tableware, washer/dryer, bed linens, pillows, etc. The townhouse was very easy to find, with shopping pretty close by, but not too close to the "busy-ness." The area is very safe and quiet. A train is heard at some hours, but it's not frequent nor annoying. Mattresses were very comfortable, although the queen bed is very high off the ground, even with the stepstool provided. (Consider getting a lower frame.) Parking was great. The unit has its own wide driveway. Check-in was easy. Even though vrbo was having problems viewing my rental and with them sending me the info a few days prior (I kept getting a screen that said there was an error on their part and to try again... to no avail), I was able to contact Jim directly and he responded quickly and resolved the issue for me personally. What a relief! I would definitely stay here again whenever in the Cleveland area. Fully enjoyable. You won't be disappointed! This is an 11 on a scale from 1-10.