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Reviews of Douglas Hotel

3 out of 5
Douglas Hotel
1 North Douglas Street, Clydebank, Scotland

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 88 reviews" "
Rating 8 - Good. 28 out of 88 reviews" "
Rating 6 - Okay. 9 out of 88 reviews" "
Rating 4 - Poor. 5 out of 88 reviews" "
Rating 2 - Terrible. 12 out of 88 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Norman

Stayed 1 night in Nov 2023

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Galina

Stayed 1 night in Oct 2023

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of free on-street parking. Much better inside than it looked from the outside. When I arrived, I thought "Oh no, what have I done when I booked this place." The front door of the building, and the entrance lobby, look very unappealing. But once you are up on the first floor/inside the room, it is much better. The bedroom was clean and spacious, bed was comfortable, and the en suite bathroom was lovely. The place has character as well - I enjoyed the Trainspotting theme.
Stayed 1 night in Sep 2023

2/10 Terrible

Carlos

Disliked: Cleanliness, amenities, property conditions & facilities
Definitely not a Hotel, just someone's house renting some rooms to make his livings, untidy smelly and not pleasant so sorry but is a no no for ever. Shouldn't be advertised as a Hotel £100 1 night???? Easy money to get from someone after travelling from Inverness to end up with a really bad place to stay.
Stayed 1 night in Aug 2023

2/10 Terrible

Teodoro

Stayed 1 night in Jul 2023

2/10 Terrible

Elsie

Disliked: Staff & service
Never stayed as our hospital oppiment was cancelled and said to they could we cancel they said no every other hotel least gives some % back them none as we would re book when we got another date no nothing .
Stayed 2 nights in Apr 2023

10/10 Excellent

Lorraine

Stayed 1 night in Apr 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little budget hotel - no problems.
Stayed 2 nights in Apr 2023

8/10 Good

Stacey

Stayed 1 night in Apr 2023

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t let the exterior put you off!
Don’t let the outside of the hotel put you off! I had a large room with en-suite, tea & coffee, large tv, staff friendly, room very clean. View out the window not great but the price is very good for the room itself. I would stay again 😊
Stayed 1 night in Mar 2023

8/10 Good

Christine

Stayed 2 nights in Feb 2023

4/10 Poor

Chloe

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy rooms, host is great
Stayed 3 nights in Nov 2022

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

2/10 Terrible

Lisa

Stayed 1 night in Jul 2022

8/10 Good

David

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly. Very quiet. East parking. Huge room. Very comfortable bed.
Stayed 1 night in Jul 2022

8/10 Good

Ruthirakumar

Stayed 1 night in Jun 2022

2/10 Terrible

Heather

Stayed 1 night in Jun 2022

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

4/10 Poor

Clive

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 11 nights in Apr 2022

4/10 Poor

LINDSEY, WICHITA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a huge disappointment. Pictures make the property look much nicer than it is. The place has a terrible smell. I felt dirty as everything was run down and dirty on the property. The room seemed clean. The area around the property was not all that great. I didn't leave the room and was glad to get out of there in the morning. I paid WAY too much for the stay there. I felt robbed for what I got. I spotless absolutely not recommend the place.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, affordable hotel. Simple but spacious rooms and 10 minutes walk from a large shopping centre.
Stayed 4 nights in Aug 2021

8/10 Good

Denok

Business traveler
Liked: Room comfort
Very satisfied with my stay, cheap
Stayed 1 night in Jul 2021

2/10 Terrible

Harley

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
They couldn't pay you enough to stay in this place
My driver refused to stay in this hotel. The location looks a state from the outside but the photos looked good on the inside so we booked. My driver said that the photos were misleading as it may look like a Holiday Inn sort of room, but it's wooden paneling from the '80s. Floor was filthy, cups were filthy and the room gave my driver claustrophobia. No joke.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Basic room only.
Stayed 4 nights in Mar 2021

8/10 Good

David

Stayed 1 night in Jul 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fine.
Stayed 1 night in Jun 2020

10/10 Excellent

DAVID K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable Stay
I was quite pleasantly surprised on just how nice this establishment is --- clean, good accommodations, friendly staff. In fact, I had a memorable evening in the pub downstairs, shooting pool with staff and other customers on the last night that pubs were open in Scotland due to the virus.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we arrived we were checking in the lady wasn’t aware of our booking. we got the keys and she walked us up. She did not communicate to us. The room looked absolutely nothing like the photos online, it was filthy there was hair which looked like pubic hair on the bed. There were stains on the bedding. The towels the felt crusty. The window sill was hanging off. There was a large hole in the wall, which had a piece of wood at the bottom, I’m assuming it was to prevent anyone from touching it. we came back to the room after our concert we could not get in the doors due to the small pub being packed with intoxicated people singing, dancing and shouting. Eventually when we managed to get in we could not sleep until after 1am due to the noise. the next morning when we were checking out we both had an alarm on to ensure we had more than enough time to get all of our belongings and leave. But we got woken up as we heard someone outside of the door saying “they only have 1 hour left I am going to wake them up” as we left we went to hand the keys back, the woman pointed to which door to exit from. She didn’t thank us for staying or anything. To be honest the staff there are very rude and made us feel very awkward. We will definitely will not be staying there again
Stayed 1 night in Mar 2020

8/10 Good

Margaret

Stayed 1 night in Mar 2020

8/10 Good

Janine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contractor
Perfect for what I needed with all basics.
Stayed 2 nights in Feb 2020
Response from staff at The Douglas Hotel on 29 Feb 2020
Thank you! We hope to see you back :)

8/10 Good

Lorraine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Staff on 29 Feb 2020
Thank you for the review!

6/10 Okay

Steven

Liked: Cleanliness
Good bed and bathroom but was noisy could do with double glazing noise from aircraft etc and from the bar
Stayed 1 night in Feb 2020
Response from staff on 29 Feb 2020
We are sorry to hear you weren't 100% happy with your stay.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2020
Response from Staff on 29 Feb 2020
Thank you for taking the time to leave a review.

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean room staff excellent just missing a mirror in the room
Stayed 1 night in Feb 2020

2/10 Terrible

Anna

Traveled with family
Disliked: Staff & service
Hotel might not be open
Nobody answered the door. Because of a delayed flight we arrived at 1am. We had contacted them earlier in the day and they said it would not be a problem. When we showed up at 1 am nobody answered the door or phone so we had to book another hotel. Hotels.com also tried to contact them through email and phone and after 5 days still did not get a response from them.
Stayed 2 nights in Jan 2020

10/10 Excellent

paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super little hotel great staff
Stayed 2 nights in Jan 2020
Response from Staff at The Douglas Hotel on 16 Jan 2020
Thank you! We hope to see you again soon.

10/10 Excellent

geoffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jan 2020
Response from Staff at The Douglas Hotel on 16 Jan 2020
Thank you for taking the time to leave a review. We hope to see you again, soon!

8/10 Good

ALLAN kINNAIRD

Liked: Cleanliness, staff & service
Great little hotel good value for money.
Very clean and large room. Only downside no heating on and it was quite cold during the night. Would stay there again, very handy for the Jubalee hospital
Stayed 1 night in Oct 2019

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Douglas Hotel - *****+
The Hotel itself is a really nice cosy little hotel, which was perfect for our visit. The employees were very friendly which also made our short stay perfect.
Stayed 5 nights in Sep 2019

8/10 Good

ian

Liked: Cleanliness, room comfort
Room was comfortable and although a little small Tony in bar was welcoming and friendly
Stayed 1 night in Sep 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Trevor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spotless room with great power shower and the staff and locals where friendly and welcoming. Will book again without question better
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Stayed overnight to enable easy journey early morn to nearby hospl.hotel situated in a run down area, bedrooms above a pub. Bedroom was basic , but clean & comfortable for our purpose.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

2/10 Terrible

Brian

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Steven

Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in May 2019