Bar junto a la alberca

Opiniones de Westgate Cocoa Beach Resort

4 out of 5
Westgate Cocoa Beach Resort
3550 N Atlantic Ave, Cocoa Beach, FL

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 235 de 421 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 115 de 421 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 44 de 421 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 17 de 421 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 10 de 421 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

9.0/10

Servicios

8.8/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Marcos

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Excelente servicio y excelente hotel, muy buena at
Muy buen servicio en la recepcion y un lugar excelente para estar en familia con niños
Se hospedó 1 noche en agosto de 2021
Respuesta de Westgate Resorts, el 25 ago. 2021
Gracias por tus comentarios! Estamos muy contentos de saber que tuvo una gran experiencia en el Westgate Cocoa Beach Resort. Esperamos darle la bienvenida pronto para otras maravillosas vacaciones.

10/10 Excelente

Gemny

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2021
Respuesta de Westgate Customer Care, el 20 may. 2021
We appreciate your review!

10/10 Excelente

Zulmalopez, Miami , Fl

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
todo esta hermoso y limpio buen trato y muy amable me encanto pronto pensare ir renuevo
Se hospedó 1 noche en noviembre de 2020
Respuesta de Westgate Resorts, el 25 nov. 2020
Estamos encantados de recibir su excelente calificación de Westgate Cocoa Beach Resort! Nuestro equipo está feliz de que su estancia con nosotros haya sido agradable. También esperamos que haya disfrutado tanto del resto de viajes. Muchas gracias por sus amables cumplidos y esperamos verte nuevamente! Atentamente, Laura

10/10 Excelente

Carlos

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2020

6/10 Aceptable

Sara

Se hospedó 3 noches en octubre de 2019

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Apatamento amplio, muy bien equipado y limpio. Personal óptimo. Mini parque acuático a lado e la piscina espectacular. Y playa a lado del hotel. Volvere seguro
Se hospedó 2 noches en febrero de 2019
Respuesta de Westgate Customer Care, el 6 mar. 2019
Gracias por habernos visitado. Esperamos contar de nuevo con su visita la próxima vez que este en la Florida. Jessy

10/10 Excelente

J Mark

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice property. I like fresh air. None of the bedroom window casements worked. All handles were broken and cranks didn't work.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Corey

Le gustó: Limpieza y condiciones de la propiedad
Loved westgate cocoa beach awesome for the kids shuttle launch was amazing im definitely going back
Se hospedó 9 noches en abril de 2024

8/10 Bueno

Maximilian Tobias

Viaje familiar
Le gustó: Servicios
Etwas in die Jahre gekommen und Zimmer recht dunkel. Poolbereich für Kinder sehr schön und nahe am Meer. Ingesamt preislich zu teuer
Se hospedó 4 noches en abril de 2024

6/10 Aceptable

Rebecca

Viaje familiar
Worn property. Nice access to the beach.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Sheila

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Susana

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great place for kids, my nephews loved it
Se hospedó 3 noches en abril de 2024

6/10 Aceptable

Joshua

Viaje familiar
Le gustó: Limpieza y servicios
Great location, perfect for families with kids. Our room was wonderful, did struggle with the air conditioner not working glad it wasnt midsummer yet. Staff was great and kids loved it!
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Zola

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Everything is all in one place, fun for the kids
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Shannon

Le gustó: Condiciones de la propiedad
Se hospedó 6 noches en marzo de 2024

10/10 Excelente

Melissa

Le gustó: Limpieza, servicios, condiciones de la propiedad
Great room setup, pool variety and close to beach! Perfect choice for spring break with children. Tons of activities ands very close to Kenney Space center and eco tours. Highly recommend!
Se hospedó 5 noches en marzo de 2024
Respuesta de Social media support, el 22 abr. 2024
Hi Melissa,We're thrilled you had such a fantastic experience with us! You made the most of your spring break with our excellent room setup, diverse pool options, and convenient proximity to the beach. We aim to offer many activities for families, and we're glad you found plenty to enjoy. Plus, being close to attractions like the Kennedy Space Center and eco tours adds even more excitement to your stay. Thank you for your glowing recommendation, and we can't wait to welcome you back for another memorable vacation!Kind regards,Social media support

6/10 Aceptable

John

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Social Media Support, el 4 abr. 2024
Hi John, Thank you for taking a moment to rate your experience at the Westgate Cocoa Beach Resort. We do hope you enjoyed some aspects of your vacation, and we hope to offer you a more exceptional stay in the future.Best Wishes,Social Media Support

10/10 Excelente

kyle

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Family friendly
Se hospedó 6 noches en marzo de 2024
Respuesta de Social media support, el 22 abr. 2024
Hi Kyle,We're proud to be known as a family-friendly destination! Creating a welcoming and enjoyable family environment is at the heart of what we do. From our spacious accommodations to our wide range of activities and amenities, we aim to provide something for everyone to enjoy. Thank you for choosing us for your family getaway, and we look forward to welcoming you back for more unforgettable experiences in the future!Kind regards,Social media support

2/10 Terrible

Weston

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The property advertised a water park feature with water slides. We arrived to discover the water slides are gone and the resort didn’t mention this on any of their marketing or website. Our children (5 & 7) were very upset the Waterpark wasn’t there. So we spent our first couple hours upon arriving with crying upset children. Horrible way to kick off a vacation. Additionally our shower was broken in our room. This resort is not worth the rate they are charging. Would not recommend this place to anyone.
Se hospedó 3 noches en marzo de 2024
Respuesta de Social Media Support, el 4 abr. 2024
Hi Weston, We sincerely apologize for the disappointment and inconvenience you experienced during your stay. It's truly disheartening to hear that the water slides were not available as advertised, causing distress to your children and impacting the start of your vacation.We understand how important it is for our guests to have accurate information before arrival, and we regret any confusion or frustration caused by the absence of the water park feature. Additionally, we apologize for the inconvenience of the broken shower in your room.Please know that we take your feedback seriously, and we will review our marketing materials to ensure that they accurately reflect the current amenities and features of our resort.We strive to provide exceptional experiences for all of our guests, and it's disappointing to hear that we fell short of your expectations. Your feedback is valuable to us, and we will use it to make improvements and prevent similar issues in the future.We understand that this experience may have left a negative impression, but we hope you will consider giving us another opportunity to provide you with the excellent service and accommodations that you deserve. Thank you for bringing these concerns to our attention, and we appreciate your understanding.Best Wishes, Social Media Support

10/10 Excelente

Janelle, Tarpon springs

Le gustó: Limpieza y condiciones de la propiedad
The parking is very tight. Not much room for bigger cars.
Se hospedó 3 noches en marzo de 2024
Respuesta de Social media support, el 22 abr. 2024
Hi Janelle,We appreciate your feedback regarding our parking situation. We understand tight parking spaces can be inconvenient, especially for larger vehicles. Thank you for bringing this to our attention, and we hope to welcome you back for a more comfortable stay in the future. Kind regards,Social media support

10/10 Excelente

Rachel

Le gustó: Limpieza, servicios, condiciones de la propiedad
Excellent location and although we are still stuck in FLA from an accident,at least we are well rested from the hotel.
Se hospedó 1 noche en febrero de 2024
Respuesta de Social media support, el 22 abr. 2024
Hi Rachel,We're sorry to hear about the accident. We're glad we could provide you a comfortable and restful stay during this challenging time. Your well-being and comfort are important to us, and we're pleased that our hotel could offer some solace during your unexpected remain in Florida. Please don't hesitate to reach out if there's anything else we can do to assist you during your time here. We are wishing you a swift recovery and safe travels ahead.Kind regards,Social media support

6/10 Aceptable

Amanda Armstrong

No le gustó: Condiciones de la propiedad
The children's water park is closed and under construction. Workers are cutting up concrete and the noice and dust was terrible. Did not make for a relaxing time. I felt the resort should have advised in advance of reservation that this was happening.
Se hospedó 2 noches en febrero de 2024
Respuesta de Social Media Support , el 7 mar. 2024
Hi Amanda, We deeply regret that your experience at our resort was negatively impacted by the closure of the children's water park due to construction. We understand the frustration and disappointment this caused during your stay. Your feedback regarding the lack of advance notification is crucial, and we apologize for any inconvenience it may have caused. We value your patronage and hope to have the opportunity to exceed your expectations in the future.Kind Regards,

10/10 Excelente

Alysia

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Perfect location for watching the rocket launches and BBQing onsite.
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Karen

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Super friendly staff. It is a time share place so be prepared
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Ariane

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Très bien pour une grande famille. Toutes les commodités.
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Myriam

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
J’adore l’établissement, pour des vacances en famille c’est parfait.
Se hospedó 7 noches en enero de 2024

8/10 Bueno

Kendall

Le gustó: Limpieza y servicios
Water park was great but lazy river and splash pad water was too cold. Pool water could have been slightly warmer but okay.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Steve

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great pool area, fantastic for kids. Lots of entertainment... and cool Tiki bar. Anything you need they are happy to get it for you. Even a couple security guards roaming the property. Very well run!
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Adan

Le gustó: Limpieza, servicios, condiciones de la propiedad
Really clean and modern suite .
Se hospedó 1 noche en enero de 2024
Respuesta de Social Media Support , el 5 feb. 2024
Hi Adan, Thank you very much for your rating on the Westgate Cocoa Beach Resort. We are glad you had a terrific stay, and we invite you to visit us again soon. Best Wishes,Social Media Support

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Would stay again
Property itself was well located with nice staff and great room layouts. The sales job upon check in was less than ideal. Understand it’s a time share property but even when we said no thanks she said she had to keep going because it’s her job. Bartender by the pool was sweet and helpful. The shuttle to the pier was also a great perk. Would stay here again.
Se hospedó 1 noche en enero de 2024
Respuesta de Social Media Support , el 5 feb. 2024
Hi, Thank you for choosing to stay at our property and for sharing your feedback with us. We're pleased to hear that you found our location convenient, appreciated our friendly staff, and enjoyed the room layouts.We apologize for any inconvenience you experienced during the check-in process regarding the sales presentation. Your feedback is important, and we'll use it to improve our approach in such situations.It's wonderful to know that you had positive interactions with our bartender by the pool and that you found the shuttle to the pier to be a great perk. We look forward to the opportunity to welcome you back in the future.Kind Regards, Social Media Support

10/10 Excelente

Manon

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 7 noches en enero de 2024
Respuesta de Social Media Support , el 5 feb. 2024
Hi Manon, Thank you for your feedback! Candid comments like yours allow us to improve our resort for future stays. We hope to welcome you back to the Westgate Cocoa Beach Resort soon. Best Wishes,Social Media Support

10/10 Excelente

Marie

Viaje familiar
Le gustó: Limpieza y servicios
Se hospedó 3 noches en diciembre de 2023
Respuesta de Social Media Support, el 8 ene. 2024
Hi Marie, Thank you for choosing the Westgate Cocoa Beach Resort! We appreciate you taking a moment to rate your stay. We are glad it was excellent.Best Wishes,Social Media Support

10/10 Excelente

Jermaine

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The staff is phenomenal
Se hospedó 1 noche en diciembre de 2023
Respuesta de Social Media Support, el 8 ene. 2024
Hi Jermaine, We are so glad you had a 5-star experience at our resort. We hope to see you back at the Westgate Cocoa Beach Resort for another impressive stay!Best Wishes,Social Media Support

8/10 Bueno

Robert, Abita Springs

Se hospedó 2 noches en diciembre de 2023
Respuesta de Social Media Support, el 8 ene. 2024
Hi Robert, We appreciate your rating on the Westgate Cocoa Beach Resort. We are so glad you had a great stay, and your vacation exceeded your expectations. We hope to welcome you back soon.Best Wishes,Social Media Support

8/10 Bueno

Kathleen

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Nice Stay
Nice property
Se hospedó 2 noches en diciembre de 2023
Respuesta de Social Media Support, el 8 ene. 2024
Hi Kathleen, Thank you very much for your rating on the Westgate Cocoa Beach Resort. We are glad you had a terrific stay, and we invite you to visit us again soon.Best Wishes,Social Media Support

8/10 Bueno

Mark

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Would definitely stay again
We had a great time, the rooms where nice and lots to do for the kids.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Social Media Support, el 8 ene. 2024
Hi Mark, Thank you for your rating on the Westgate Cocoa Beach Resort! We are glad to see your stay was excellent, and we invite you to visit us again in the future.Best Wishes,Social Media Support

10/10 Excelente

Brent, Brampton

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great stay
Se hospedó 2 noches en octubre de 2023
Respuesta de Social Media Support , el 27 nov. 2023
Hi Brent, Thank you for your amazing feedback. It is words just like these that keep us going. We appreciate you choosing us for your stay and hope you provide us with the pleasure again in the future!Kind Regards, Social Media Support

10/10 Excelente

Frederick

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Social Media Support , el 15 nov. 2023
Hi Frederick, Thank you for the kind rating. We’re so happy your visit at the Westgate Cocoa Beach Resort went well. We look forward to hosting you again!Best Wishes,Social Media Support

8/10 Bueno

Amanda Marie

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great for little kids, short walk to the beach which was amazing! Surrounded by small shops, local fast food chains (again great for little kids), yet local eateries also near by for the adults. The only issues we had were the thinness of the walls- we could hear the couple next to us talking at night and a family with little kids running around. It took a bit for us to figure out the hot water, but we got there. This is a timeshare community, so it’s up to you if you want to listen to their pitch- they do pay you for your time, but it was supposed to be 60 mins and it was 105 (1 hr 45mins) which was hard with little kids sitting there. Overall great!
Se hospedó 4 noches en octubre de 2023

6/10 Aceptable

Lisa

Viaje familiar
Le gustó: Comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2023
Respuesta de Social Media Support, el 12 oct. 2023
Hi Lisa, Thank you for your rating on the Westgate Cocoa Beach Resort. We do wish we could have been able to impress you during your stay. We hope that you enjoyed some aspects of your time with us, and we hope to welcome you back in the future for a vacation which exceeds your expectations.Best Wishes,Social Media Support

10/10 Excelente

Lauren

Le gustó: Limpieza y condiciones de la propiedad
Great
Se hospedó 4 noches en agosto de 2023
Respuesta de Westgate Social Media Support, el 29 sept. 2023
Hi Lauren!Thanks for visiting the Westgate Cocoa Beach Resort! We are so glad you had an incredible stay, and we look forward to hosting you again in the future. Best Wishes,Social Media Support

10/10 Excelente

Ralph

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en septiembre de 2023
Respuesta de Westgate Customer Care, el 25 sept. 2023
Hi Ralph, thank you for taking the time to visit us and rate your experience. We value you as our guest and hope to welcome you back to Westgate Resorts.Kind Regards

8/10 Bueno

Slavina

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Update the key system- offer an app for keyless entry to the rooms
Se hospedó 3 noches en septiembre de 2023
Respuesta de Westgate Customer Care, el 19 sept. 2023
Hi Slavina, thank you for sharing your feedback. We are always looking into improving our incredible guest experience and we really appreciate any feedback given. We truly hope that we will get the chance to welcome you back again soon to Westgate Resorts.Kind Regards

10/10 Excelente

Carmen

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great location. Staff was wonderful. Property exposed to streets and front building is very noisy all day and night long. Anyone can walk onto property to access room, even though some of the parking (not ours) was semi-secure. Great bar, great people, older infrastructure.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Social Media Support, el 13 sept. 2023
Hi Carmen, Thank you for your feedback about your experience at the Westgate Cocoa Beach! We are so glad to learn about your outstanding vacation at our resort. We look forward to welcoming you again for another amazing visit to Westgate Resorts!Best Wishes,Social Media Support

10/10 Excelente

Brian

Se hospedó 2 noches en septiembre de 2023
Respuesta de Social Media Support , el 2 oct. 2023
Good Afternoon Brian,We are so glad you had a 5-star experience at our resort. We hope to welcome you back in the future for another impressive stay! Best Regards,

10/10 Excelente

Karine

Viaje familiar
Le gustó: Limpieza y servicios
Lots of space in suites, beautiful ground, close to the beach,
Se hospedó 2 noches en agosto de 2023
Respuesta de Westgate Resorts, el 18 ago. 2023
Karine, We loved having you at our Westgate Cocoa Beach Resort! We thank you for your feedback and we are delighted to know you had an amazing experience. We hope to see you again real soon.Kind regards,Social Media Support

10/10 Excelente

Jessica

Se hospedó 3 noches en agosto de 2023
Respuesta de Westgate Resorts, el 10 ago. 2023
Jessica, We appreciate you taking the time to leave us a wonderful rating! It pleases us to know you enjoyed an excellent vacation at our property and we hope to welcome you back many times in the future. Kind regards,Social Media Support

8/10 Bueno

Nelson

Le gustó: Comodidad de las habitaciones
OK
OK
Se hospedó 2 noches en julio de 2023
Respuesta de Westgate Resorts, el 10 ago. 2023
Nelson, Thank you for your feedback! We are so glad to learn that you had a great experience at our resort. We hope to welcome you back soon for another wonderful vacation. Kind regards,Social Media Support

6/10 Aceptable

Stephanie

No le gustó: Condiciones de la propiedad
Be ready to be hounded about doing a meeting for a time share. We got a note on our door daily. The layout was not gteat if your in building one. Plenty of room in the place.
Se hospedó 4 noches en julio de 2023
Respuesta de Social Media Support , el 3 ago. 2023
Hi Stephanie, Thank you for the feedback on the Westgate Cocoa Beach Resort. We regret to learn that you did not fully enjoy your experience. It is our hope that you will allow us the honor of hosting a more excellent stay in the future.Best Wishes,Social Media Support

8/10 Bueno

Naomi

Viaje familiar
Le gustó: Comodidad de las habitaciones
Se hospedó 3 noches en julio de 2023
Respuesta de Westgate Social Media Support, el 27 jul. 2023
Hi Naomi!Thank you very much for your rating on the Westgate Cocoa Beach Resort. We are glad you had a terrific stay, and we invite you to visit us again soon. Best Wishes,Social Media Support