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Opiniones de Residence Inn Bryan College Station

3 out of 5
Residence Inn Bryan College Station
720 University Dr E, College Station, TX

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 220 de 302 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 60 de 302 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 16 de 302 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 302 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 302 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

8.6/10

Servicios

9.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Alina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is new and in good condition. Free breakfast has a lot of options. Parking is easy. Beds are comfortable -- the foldout couch is not, and there wasn't enough bedding for the foldout -- just 1 flat sheet, a pillow with no pillowcase, and a sad little blanket. However, we couldn't sleep. The air conditioner was super loud and cycled on and off, with the air blowing directly on the bed. When the AC was on, the room was cool and comfy, but as soon as it turned off, the room turned hot and stuffy.
Se hospedó 1 noche en mayo de 2024
Respuesta de Leslie Ann, el 13 may. 2024
Alina, thank you for your feedback about your recent stay with us! We hope to see you again in the future!

10/10 Excelente

Melissa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was friendly & very comfortable…
Se hospedó 2 noches en mayo de 2024
Respuesta de Leslie Ann, el 13 may. 2024
Melissa, thank you for this wonderful review about your stay with us at Residence Inn Bryan College Station. We hope to see you again soon!

10/10 Excelente

Jerome, Houston

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice room for the money!
Se hospedó 1 noche en abril de 2024
Respuesta de Leslie Ann, el 6 may. 2024
Jerome, thank you for this wonderful review about your recent stay with us at Residence Inn Bryan College Station. We hope to have you stay with us again in the future.

10/10 Excelente

Rachael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en abril de 2024
Respuesta de Leslie Ann, el 24 abr. 2024
Rachael, thank you for this great review about your stay with us at Residence Inn Bryan College Station. We hope to have you stay with us again in the future.

8/10 Bueno

Sanghamitra

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The studios are well sized with nicely spaced bed and living space. Having a kichenette helps a lot on extended stays. The free breakfast, although not elaborate is good to have rather than having to leave the hotel searching for one
Se hospedó 5 noches en febrero de 2024
Respuesta de Leslie Ann, el 5 mar. 2024
Sanghamitra, Thank you for taking the time to write a review about your stay with us at Residence Inn Bryan College Station. We're thrilled to hear that you enjoyed your stay and found the studio layout spacious and comfortable.

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Leonardo Ch., el 22 ene. 2024
Dear Guest. Thank you for taking the time to give Residence Inn Bryan College Station a perfect 10/10 stars rating! We're delighted to hear that you had a wonderful experience during your stay. Providing exceptional service and a comfortable environment is our top priority, and we're thrilled that we could meet your expectations.

10/10 Excelente

Nannette

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was incredibly helpful and friendly. Quick easy access to campus. Several restaurants within walking distance. Parking was easy and convenient.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Leonardo Ch., el 29 nov. 2023
Dear Nannette. Thank you for choosing Residence Inn Bryan College Station and for sharing your positive experience with us. We are delighted to hear that you found our staff incredibly helpful and friendly. Our team is dedicated to providing exceptional service, and your kind words are a testament to their efforts.

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Didn't clean the room when they were supposed to. Didn't make the bed when they finally did clean it
Se hospedó 6 noches en octubre de 2023
Respuesta de EH, el 27 nov. 2023
Thank you for your feedback from your most recent stay with us. Will be working with our hotel staff to make it better for future stays with us. Thank you!

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Good Experience
Great experience, but the hotel rooms are aging and in need of an upgrade.
Se hospedó 1 noche en octubre de 2023
Respuesta de EH, el 27 nov. 2023
Thank you for your feedback from your recent stay. Will work with our Hotel staff to make your future stays more enjoyable. Thank you

2/10 Terrible

Rachael

Se hospedó 1 noche en octubre de 2023
Respuesta de Eh, el 27 nov. 2023
Thank you for your feedback on your most recent stay. Hope to have you stay with us again when traveling to Aggieland. Thank you!

8/10 Bueno

Bruce

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice stay, moved from another hotel to this one and was so glad we did. Clean, efficient, nice workout facility good breakfast. Staff was friendly and professional. We will stay there again when in town.
Se hospedó 2 noches en agosto de 2023
Respuesta de Ed, el 25 ago. 2023
Thank you for your feedback, look forward to have you stay with us again on you next visit to Aggieland

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
OK, but not sufficiently clean
Staff was friendly, rooms were well furnished, air conditioning worked great. However, the bathroom had a ton of black mold on the ceiling which was very disappointing.
Se hospedó 2 noches en julio de 2023
Respuesta de Ed, el 30 jul. 2023
Thank you for your feedback on you recent stay. Will be communicating with our staff and your feedback and to prevent any issues going forward. Again, thank you and I hope to have you stay with us on your next visit to Aggieland.

10/10 Excelente

Gerald

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property was nice and clean. The location is really good.
Se hospedó 1 noche en julio de 2023
Respuesta de Ed, el 30 jul. 2023
Thank you for your feedback on your most recent stay. Look forward to having you stay again on your next visit to Aggieland.

10/10 Excelente

Scott

Se hospedó 1 noche en mayo de 2023
Respuesta de Leonardo Ch., el 23 jun. 2023
Dear Scott. Thank you for taking the time to rate your experience at our Residence Inn Bryan College Station with a perfect 5 out of 5! We greatly appreciate your positive feedback and support.

2/10 Terrible

Sonny

Le gustó: Servicio y personal y servicios
No le gustó: Limpieza y condiciones de la propiedad
Room has some bugs and air conditioning was way to loud and also house keeping didn’t clean the room the previous guest left a few bottles of liquor in the cabinets and they did not throw the bottles away
Se hospedó 3 noches en marzo de 2023
Respuesta de Ed, el 21 mar. 2023
Thank you for your feedback on your recent stay. Have spoken to our leadership team and addressed your concerns as we would not like this to happen again. Thank you and hope to have your stay with us again the next time you visit Aggielaned.

10/10 Excelente

DAVID G

Se hospedó 1 noche en diciembre de 2022
Respuesta de Ed, el 29 dic. 2022
Thank you for your feedback on your most recent stay. Hope to see you on your next visit to Aggieland.

10/10 Excelente

Drinda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great room, good price
Se hospedó 1 noche en diciembre de 2022
Respuesta de Leonardo Ch., el 28 dic. 2022
Dear Drinda. We appreciate you staying with us and sharing your experience. On behalf of my entire team, thank you! We take a lot of pride in what we do, and it brings us joy to hear that you enjoyed your stay. We look forward to your return to Residence Inn Bryan College Station.

10/10 Excelente

Cody

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Proximity to Nearly Everything is a huge plus. The Staff were Super Helpful and Friendly.
Se hospedó 3 noches en agosto de 2022
Respuesta de Eh, el 21 ago. 2022
Thank you for your feedback, hope to see you on your next visit to Aggieland

10/10 Excelente

Venu

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Aimaad

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Good stay
A clean and very reasonable place to stay a couple of nights. Don't have any complaints. Maybe breakfast could have a couple of more options. The room's are nothing special but there's everything you need and its clean and comfortable, what you would expect from the price.
Se hospedó 1 noche en julio de 2022
Respuesta de Leonardo Ch., el 4 ago. 2022
Dear Aimaad. Thank you for sharing your experience at our hotel. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at Residence Inn Bryan College Station, and we hope you choose to stay with us again whenever your travel needs bring you back to College Station, TX.

8/10 Bueno

Epifanio

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
like having sleeping room and living room apart.
Se hospedó 2 noches en junio de 2022
Respuesta de Leonardo Ch., el 4 ago. 2022
Dear Epifanio. We appreciate you staying with us and sharing your experience. On behalf of my entire team, thank you! We take a lot of pride in what we do, and it brings us joy to hear that you enjoyed your stay. We look forward to your return to Residence Inn Bryan College Station.

6/10 Aceptable

David

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y servicio y personal
No hot water….
Se hospedó 2 noches en mayo de 2022
Respuesta de JDD, el 12 may. 2022
Thank you for your feed back it helps to create a better experience for all of our guest.

8/10 Bueno

Karen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Family weekend
The hallways were very hot. Our room thermostat would not go lower than 73 degrees. So we were a little warmer than we wanted. Elevator was very slow and only one was working. They only have an indoor pool. The room was nice and clean.
Se hospedó 1 noche en mayo de 2022
Respuesta de JDD, el 11 may. 2022
Thank you for your feed back it helps us to improve everyone's experience here at the Residence Inn College Station TX Thank you for noticing the importance we emphasize on our cleanliness.- John Delaney.

10/10 Excelente

Laurie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We chose this hotel because it was near our activities for the weekend. The property was clean and the staff was friendly.
Se hospedó 2 noches en febrero de 2022
Respuesta de Erin , el 2 mar. 2022
Laurie - Great to hear! We are pleased to see that our convenient location and comfortable rooms were just what you anticipated. We are grateful for the feedback and look forward to hopefully welcoming you back again very soon to the Residence Inn Bryan College Station.

8/10 Bueno

Donna

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The indoor swimming pool is the main reason we stayed there. It was a bit chilly, but certainly better than no pool at all.
Se hospedó 1 noche en febrero de 2022
Respuesta de Erin , el 2 mar. 2022
Hi Donna - Thank you for sharing your feedback with us. We are delighted to see that you enjoyed your stay. We apologize for the pool being chilly, however we are pleased to know everything else expectations! We look forward to hopefully welcoming you back again very soon.

6/10 Aceptable

Juliana

Se hospedó 1 noche en febrero de 2022
Respuesta de Erin , el 2 mar. 2022
Juliana - Thank you for rating our hotel. We are pleased to see that you had a great stay with us!

10/10 Excelente

Zhiya

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en enero de 2022
Respuesta de Erin , el 2 mar. 2022
Hi Zhiya - We are delighted to see that you had a great stay with us at the Residence Inn Bryan College Station. Thank you for rating our hotel.

10/10 Excelente

Patricia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice 2 bedroom
This room was great. The kids da slept in on room and I had a room to myself. It was so nice to have 2 bathrooms for 4 little girls and myself. My one concern was there was hair scattered throughout. They need to be more vigilant about vacuuming.
Se hospedó 1 noche en diciembre de 2021
Respuesta de Erin , el 2 mar. 2022
I want to thank you for staying with us and mentioning great things about our rooms! Nevertheless, cleanliness is a key priority for our hotel, and I am very sorry that housekeeping fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. I hope you still consider us the next time your travel brings you back to College Station.

10/10 Excelente

Lauranne

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Returning Guest ♥️
This is my fourth time staying there! The kids San in the pool and played basketball. Their customer service is always great. I wouldn’t stay anywhere else.
Se hospedó 1 noche en enero de 2022
Respuesta de Eh, el 4 ene. 2022
Thank you for your feedback, hope to see you on your next trip back to Aggieland

8/10 Bueno

Sandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay!
Always a great stay at Residence Inn. We will always book this hotel when the prices are reasonable. We unfortunately were watching our daughter's dog, so had to stay in a "pet room". There was dog hair on the couch from a different dog, but that's to be expected.
Se hospedó 1 noche en diciembre de 2021
Respuesta de Eh, el 4 ene. 2022
Thank you for your feedback, hope to have you back on your next trip to Aggieland

6/10 Aceptable

Susan

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
Probably won't stay here again
Hotel is comfortable for a large family. We had a 2 bedroom 2 bathroom unit for a family of 6. Nice breakfast. Cleanliness of room was subpar. Bathroom was dirty and don't get me started on the stains on the duvet etc. They obviously had not been washed in awhile. Staff was apologetic, but nothing was done. Smoke alarms made crackling noises in each room which was annoying when trying to sleep. Needs a good maintenance and cleaning overhaul.
Se hospedó 1 noche en noviembre de 2021
Respuesta de Eh, el 30 nov. 2021
Thank you for you feed back on your recent stay. This will be related to my Hsk team and make sure we make necessary corrections so this never happens again. Again, thank you for staying at the Residence Inn College Station

10/10 Excelente

Christine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2021
Respuesta de Ed, el 23 nov. 2021
Thank you for you feedback on your most recent stay. Hope to have you again when visiting Aggieland

10/10 Excelente

Robert

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great spot
Se hospedó 2 noches en noviembre de 2021
Respuesta de Ed, el 23 nov. 2021
Thank you for your feedback on your stay. Hope to have you again on your next visit to Aggieland.

10/10 Excelente

Belinda

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Room was very clean and staff very helpful.
Se hospedó 1 noche en octubre de 2021
Respuesta de Ed, el 23 nov. 2021
Thank you for your feedback on your recent stay. Hope top have you back when visiting Aggieland

8/10 Bueno

Ed

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

becky

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Stay
Hotel staff was great, room was perfect. Everything was clean and comfortable. will stay again next time in town.
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en junio de 2021

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
This is one of the few hotels in the area that have two bedroom suites. We like to stay here so our grown children can have their own bedroom and we can have our own. It helps everyone have their own chill space and get away from one another after a hot Texas day.
Se hospedó 2 noches en junio de 2021
Respuesta de Ed, el 21 jun. 2021
Thank you for your feed back. It is very important to hear back on your stay and I hope to see you on your next visit to Aggieland.

4/10 Malo

Cliente verificado

Viaje familiar con niños
Le gustó: Servicios y condiciones de la propiedad
No le gustó: Limpieza
I enjoyes the location but the room was not clean. Moved couch and trash everywhere. Took pics
Se hospedó 1 noche en marzo de 2021

4/10 Malo

Katherine

Viaje de negocios
No le gustó: Limpieza y comodidad de las habitaciones
Not What it Used to Be
I've stayed at this hotel a few times in the past, but I don't think I'll be coming back. The room & bed were comfortable, the parking was plentiful, and Wifi worked well, but I wasn't able to shower the entire time due to lack of hot (or even warm) water. My stay wasn't long enough to warrant housekeeping (which was fine), but I couldn't help but notice the very dirty stairwell was never vacuumed between the time I arrived at 3:00 Thurs until I checked out at 10 Saturday. I can understand many things being attributed to Covid like no breakfast buffet or Happy Hour snacks & even difficulty getting repair parts if the hot water heater was broken, but cleanliness should never be compromised. It really makes me wonder how thoroughly the rooms were really cleaned. Sadly there are just too many hotels to choose from in College Station to stay here again.
Se hospedó 2 noches en marzo de 2021

6/10 Aceptable

Dichelle

Viaje de negocios
No le gustó: Condiciones de la propiedad
The TV in my room didn't work and the overall condition of the hotel seemed run down.
Se hospedó 1 noche en febrero de 2021
Respuesta de Ed, el 2 mar. 2021
Thank you for your feed back on your stay at the Residence Inn College Station. Look forward to seeing you back on your next visit to Aggieland.

10/10 Excelente

Cliente verificado

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
The staff was very friendly and accommodating to make my stay comfortable and convenient. Jermaine , Da’tarnia (not sure if i spelled it right). I was able to check in earlier due to me being on the road over 5 hours and weather was getting bad. Jermaine was very polite and make accommodations for me and my family . Da’Tarnia made sure I had what I needed . The whole stay was excellent. Room was very clean. Was able to stay warm through bad winter storm . Love talkative it had a full refrigerator and stove . Overall my stay was perfect !!!!
Se hospedó 4 noches en febrero de 2021
Respuesta de Ed, el 23 feb. 2021
Thank you staying at the Residence Inn College Station. Thank you for your feed back and hope to see you soon.

10/10 Excelente

Montree

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2021
Respuesta de Ed, el 23 feb. 2021
Thank you for staying at the Residence Inn College Station. We appreciate your feed back and hope to see you on your next visit to Aggieland

6/10 Aceptable

Leslie, Bryan College Station

Viaje de negocios, Viaje familiar
Le gustó: Limpieza y servicio y personal
Service was friendly and the place was clean and nice looking. The issue for me was that the water did not get hot or warm. Being that the temperatures outside were already cold, cold showering and washing was a big negative for me and my husband.
Se hospedó 1 noche en diciembre de 2020
Respuesta de Ed, el 23 feb. 2021
Thank you for your feed back on your stay at the Residence Inn College Station. Hope to have you stay again on your next visit to Aggieland.

10/10 Excelente

Sandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great overnight stay!
Great stay as always! Love this hotel for it's cleanliness a d friendly staff.
Se hospedó 1 noche en diciembre de 2020
Respuesta de Ed, el 29 dic. 2020
Thank you for your feedback. Hope to have you stay with us again on your next visit to Aggieland.

8/10 Bueno

Scott

Viaje en grupo, Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Thank you
Se hospedó 4 noches en noviembre de 2020
Respuesta de Ed, el 29 dic. 2020
Thank you for staying at the Residence Inn. Hope to have you stay with us on your next visit to Aggieland.

10/10 Excelente

Sandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Clean and comfy! Liked the set up since we had to do take out during Covid..liked having the kitchenette. Also like how the TV turns to watch in bed or living room.
Se hospedó 1 noche en noviembre de 2020
Respuesta de Ed, el 17 nov. 2020
Thank you for your comments on your recent stay at the Residence Inn College Station. Look forward for your next stay while visiting Aggieland.

10/10 Excelente

Cindy, Hurst, TX

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, quiet, and comfortable! I will stay here every time I visit my daughter.
Se hospedó 1 noche en septiembre de 2020

10/10 Excelente

Sandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay!!
Not crazy about having to get a hotel during COVID time, but Marriott sent out a letter early on saying that they were taking extensive action to prevent it with extra-thorough cleaning and other measures like employees wearing masks, etc. So I chose this Residence Inn and it was "all that!" Super clean, plexiglass on front desk separating me from the clerk, she had a mask..no breakfast, pool or exercise room, due to COVID, but great experience. I felt safe and protected.
Se hospedó 1 noche en junio de 2020

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en marzo de 2020