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Opiniones de Radisson Hotel Colombo

4 out of 5
Radisson Hotel Colombo
No. 36-38, Clifford Place, Colombo, Colombo

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 218 de 485 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 192 de 485 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 47 de 485 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 18 de 485 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 10 de 485 opiniones" "

9.0/10

Limpieza

8.4/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Francisco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de Rangitha, el 9 may. 2018
Dear Mr. Francisco, Thank you for selecting OZO Colombo for your recent stay & I’m happy to hear that you had a comfortable stay with us. Furthermore, we look forward to welcome you back at our hotel not too distance future. Warm regards, Rangitha Goonatillake | Manager, Front Office

4/10 Malo

Guliz, USA

Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad
It is okay
The hotel was under construction so it was loud. Also, they entered my room when I had the 'do not disturb' sign on my door. Very unprofessional.

10/10 Excelente

Christopher

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel, staff were amazing and really helpful food was great too.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Corey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Smarani

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Service was not ip to scratch. In room dining menu was not available and porter didnt arrive when we called. Also room was noisy with room next door’s door kept opening and shitrung really loudly.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Manvindra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
1. Classy hotel, Clean, hygienic. 2. Rooms- Clean, Great views. 3. Staff - Polite, helpful, Mr Arafath and his colleagues provided a lot of support for our pleasant stay. 4. Security - the security staff provides you with sense of security and are very polite. 5. Good restaurants in hotel itself. 6. Walking distance from all amneties.
Se hospedó 5 noches en enero de 2024

6/10 Aceptable

Alan

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Can be better
overall experience was okay. Internet connection was poor, there's no dental kit provided when I first entered the room.
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Ellis

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
Disappointing for a Radisson
What we liked: - bed was very comfortable. What we didn't like: - Service was poor. We were told to go to the rooftop bar while they got our room ready but they forgot about us. It then took quite a while for them to bring the bags up. - The pool is pretty small and only had 4 loungers. - The shower had a curtain which lets water out, so the floor became very slippy and quite dangerous.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Thushiyanthi

Le gustó: Limpieza y servicios
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Danielle

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I spent 1 night at this beautiful property, and I was greeted with warmth and genuine hospitality by the staff. I thoroughly enjoyed the rooftop restaurant and views at sunset. The staff assisted me with arranging airport transportation the next morning. On my next trip to Colombo, I will be sure to stay at this property again.

8/10 Bueno

David

Se hospedó 7 noches en noviembre de 2023

2/10 Terrible

Prakash

No le gustó: Servicio y personal
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Suthan

No le gustó: Limpieza y servicios
Great location and view, but disapppointing food options and cleanliness standards need to be revisited.
Se hospedó 1 noche en marzo de 2023
Respuesta de Bhanuka, el 9 abr. 2023
Dear Mr.SultanThank you for your feedback. We are glad to hear that you enjoyed our location and view. We apologize for any disappointment regarding our food options and cleanliness standards. We take your comments seriously and will work to improve in these areas.Best Regards Bhanuka SamarakoonManager Front Office

2/10 Terrible

Toru

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
hotel from beginning deceived us with full refund, location in dirty area, in room cockroaches vey bad air conditioner ,for girl -cant be privet in toilet all can hear what you do.very sad..
Se hospedó 3 noches en febrero de 2023
Respuesta de Mangala, el 1 mar. 2023
Dear Guest,We sincerely apologies that you were unable to enjoy during your visit but thanking you for the feedback shared as we continuously strive to improve our service standards.Once again please accept my sincere apologies on behalf of the team and which will assist us to improve its services and guest experience. Our team is always at hand to assist should you experience any service shortfalls. We look forward to the opportunity to welcome you again in the near future.Mangala HemanandaExecutive Assistant Manager

10/10 Excelente

britt

Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

Lesley

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

10/10 Excelente

Paul

Se hospedó 1 noche en marzo de 2022

2/10 Terrible

Gaurav

Se hospedó 1 noche en enero de 2022

8/10 Bueno

torkil

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great rooftop
Spent 3 nights here after arriving Colombo. Great rooftop and swimming pool, breakfast ok. Would consider to stay here again.
Se hospedó 3 noches en enero de 2022

8/10 Bueno

Adrian

Se hospedó 1 noche en diciembre de 2021

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2021
Respuesta de Wendy Pietersz, , el 4 dic. 2021
Dear Guest, Thank you very much for taking your valuable time to review OZO Colombo. We are delighted to know that you enjoyed your stay and look forward to welcoming you back soon. With Best Regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
골드등급 레잇체크아웃 하고 다 좋음 근데 스카이라운지 코로나차별ㅠㅠ
Se hospedó 1 noche en marzo de 2020
Respuesta de Wendy Pietersz, el 25 mar. 2020
Dear Guest, Thank you very much for your review, we disinfect and clean to uphold all international healthy stranded in the view of Covid 19 virus and look after the health and safety of all our guests, Thank you once again and we look forward to welcoming you back in the near future Best Wishes, Wendy Pietersz Manager, Front Office.

8/10 Bueno

Shan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
海景房的景觀非常不錯，須通過安全檢查才可進入酒店大堂，拍房卡才可到達住宿樓層，感覺安全。 因疫情關係全國實示戒嚴，行程被迫取消，心急多租一晚房間之際選錯了城景房，酒店讓我繼續留在原來的海景房，感謝。
Se hospedó 1 noche en marzo de 2020
Respuesta de Wendy Pietersz, el 25 mar. 2020
Dear Shan, Thank you very much for your fantastic rating on your recent experience at OZO Colombo. We are thrilled to know that you have had a wonderful stay we look forward to welcoming you back in the near future. Best Wishes, Wendy Pietersz Manager Front Office.

2/10 Terrible

Mowri bentia

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Jag har bott på detta hotell tidigare, då bokade jag ytterligare nätter på hotellet för att jag gillade det. Denna gång var under all kritik. Skriver här i kronologisk ordning om mina upplevelser vid detta senaste besök. 1. När vi anländer till hotellet får vi ingen hjälp med bagaget, vid incheckning konstateras att jag bott på hotellet tidigare men får ingen mer praktisk information om hotellet, ex. vart frukost serveras, tider, om vart hotellets olika faciliteter finns. Ingen information om att deposition ska lämnas för det fall att man vill skriva upp saker på rummet. Och därefter ingen hjälp med att ta väskor till rummet. 2. Sängen har smutsiga lakan, går ner och ber att någon byter sänglakan. De skulle byta detta. När vi kommer tillbaka efter en promenad är enbart påslakanet bytt och när jag vänder på kudden är det blodfläckar på örngottet och det är ett skoavtryck på lakanet. Går då åter ner och visar bilder för kvällens manager, som erbjuder att byta rummet. 3. Kväll nr 2 (ska checka ut kl 6 på morgonen därefter) går jag för att släcka lampan i badrummet varpå
Se hospedó 2 noches en marzo de 2020
Respuesta de Wendy Pietersz, el 25 mar. 2020
Dear Mowri, Thank you very much for taking your valuable time to review your recent experience at OZO Colombo. I am sorry your experience didn’t match your expectations here, but I really appreciate you for bringing this issue to my attention, We have well noted your feedback for improvement and thank you for highlighting the same. We will take the necessary actions to improve and create a better experience for all our guests. Once again, Thank you and have a pleasant day. Best Wishes, Wendy Pietersz Manager Front Office

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really nice pool and bar area with great views of the city
Se hospedó 1 noche en marzo de 2020
Respuesta de Wendy Pietersz, el 25 mar. 2020
Dear Guest, Thank you very much for your feedback, We are so glad to know that you had a memorable experience here at OZO Colombo and thank you for highlighting our great location, The entire team looks forward to welcoming you back. Best Wishes, Wendy Pietersz Manager Front Office.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
wesome hotel in Colombo
Awesome place to stay
Se hospedó 1 noche en marzo de 2020
Respuesta de Wendy Pietersz, el 25 mar. 2020
Dear Guest, Thank you very much for your kind review, we are glad to know you found our hotel to be awesome. The entire team looks forward to welcoming you back. Best Wishes, Wendy Pietersz Manager, Front Office.

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bra hotell
Veldig fint hotell. God service. Sov der bare en natt, men veldig bra. Eneste minuset er at det er veldig lytt fra gangen.
Se hospedó 1 noche en marzo de 2020
Respuesta de Wendy Pietersz, el 1 abr. 2020
Dear Thank you very much for your feedback, We are so glad to know that you had a memorable experience here at OZO Colombo and thank you for highlighting our great Service. The entire team looks forward to welcoming you back. Best Wishes,

8/10 Bueno

Luca

Se hospedó 2 noches en febrero de 2020

8/10 Bueno

Mohamed

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de Wendy Pietersz, el 25 mar. 2020
Dear Mohamed, Thank you very much for your fantastic rating on your recent experience at OZO Colombo. We are thrilled to know that you have had a wonderful stay we look forward to welcoming you back in the near future. Best Wishes, Wendy Pietersz Manager Front Office.

10/10 Excelente

Norm

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en febrero de 2020
Respuesta de Wendy Pietersz, el 11 feb. 2020
Dear Norm, Thank you very much for the outstanding rating, we are glad to know that you had a good time, Hope we see you back once again,

8/10 Bueno

A.W, Maldives

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's in a good location, reasonably good breakfast, in general, all the other meals I had to accept breakfast is really bad. the naan bread I had is the worst I ever had.
Se hospedó 3 noches en enero de 2020
Respuesta de Wendy Pietersz, el 11 feb. 2020
Dear Thank you for your constructive feedback please rest assured that we did pass your feedback to our team.

8/10 Bueno

Suzannah

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Uppfyller inte enligt hemsidan
Bilderna överenstämmer inte med verklighet. Solterass finns ej. Du får inte nyttja guld och silverförmåner från hotels.com. hotellet anser inte att dom har råd med det. Suger för en natt eller två...
Se hospedó 23 noches en enero de 2020

2/10 Terrible

Catalina

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not a 4 Star Hotel
In theory, this is listed as a 4 star hotel but 4 star hotels in Sri Lanka are very nice. This place didn't even have people to carry your bags. I arrived with a bunch of luggage as a single female, my taxi driver helped me bring them in and when I asked for help from the front desk they told me they didn't offer that service. Since I didn't want to leave my luggage sitting there unattended in the lobby, I had to ask my taxi driver to come up to my room to help. As a single female, I simply didn't feel comfortable with this. I called hotels.com and asked to change hotels and it was a really awful situation. They had me on chat for 2 hours before I gave up and told them I was just going to move somewhere else. I ended up being late to my work dinner. After I called back and Hotels.com offered to refund me, they never did. 3 phone calls later and more wait time on the phone, the refund was finally processed. The point is, Sri Lanka has some wonderful 4 star hotels. This is not one of them.
Se hospedó 1 noche en diciembre de 2019

6/10 Aceptable

Cliente verificado

Se hospedó 4 noches en enero de 2020
Respuesta de Wendy Pietersz, el 11 feb. 2020
Dear Guest, Thank you very much for your feedback. We appreciate it!

10/10 Excelente

J, Pittsburgh

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
I liked the eco friendly features of this property, very clean and comfortable, pleasant professional staff.
Se hospedó 2 noches en enero de 2020
Respuesta de Wendy Pietersz, el 11 feb. 2020
Dear J, I appreciate that you took the time to share your recent experience with us.  It is a great pleasure for us to hear that you enjoyed your stay with us and our team made your stay remarkable.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast is amazing. They made sure if I needed anything to ask.
Se hospedó 1 noche en enero de 2020
Respuesta de Wendy Pietersz, el 30 ene. 2020
Dear Guest, I appreciate that you took the time to share your recent experience with us. It is a great pleasure for us to hear that you enjoyed your stay with us and our team made your stay remarkable. We look forward to welcoming you back again at OZO Colombo. Best Wishes, Wendy Pietersz. Manager Front Office.

4/10 Malo

Susan

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en enero de 2020

8/10 Bueno

Teguh M Suwardi Amith

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recommended
My check in and check out experience was not ideal. However, my stay was good and I would recommend.
Se hospedó 1 noche en diciembre de 2019
Respuesta de Wendy Pietersz, el 11 feb. 2020
Dear Teguh I appreciate that you took the time to share your recent experience with us.  It is a great pleasure for us to hear that you enjoyed your stay,

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019
Respuesta de Wendy Pietersz, el 11 feb. 2020
Dear Guest, I appreciate that you took the time to share your recent experience with us.  It is a great pleasure for us to hear that you enjoyed your stay with us and our team made your stay remarkable.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2019
Respuesta de Wendy Pietersz, el 11 feb. 2020
Dear Guest, Thank you very much for your feedback. We appreciate it!

10/10 Excelente

Kayleigh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pleasant Stay - Would Return
Rooftop bar is wonderful. Pool is good in daytime, amazing views. Annoying it’s in front of the bar so did not feel comfortable going in the evening. Food was very nice - had pizza and prawns. Nice wines, reasonable prices. Literally my only complaint was asking for a shaving kit three times and waiting over an hour for it to be sent, by which time the sun had gone down and I missed out on sunset from the pool.
Se hospedó 1 noche en diciembre de 2019
Respuesta de Wendy Pietersz, el 21 dic. 2019
Dear Kayleigh, Thank you for your recent stay with us and for your great review. We pride ourselves on our service excellence and are pleased to know our staff delivered a wonderful experience for you. Thank you for sharing some of your concerns. Feedback like yours will help us improve the experience for future guests. Wishing you Happy Holidays and best wishes for the New Year!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent. Mr. Bathya was very helpful. He arranged our tour in Srilanka.
Se hospedó 2 noches en diciembre de 2019
Respuesta de Wendy Pietersz, el 21 dic. 2019
Dear Guest, Thank you for the rating us and sure will pass your message to Bathiya who provides excellent service to our guest on their tours, Thank you once again and we wish you Happy Holidays and best wishes for the New Year! Warm Wishes

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel at a central location
This is the third time we stayed at ozo and as usual not disappointed. Great hotel, with great service. Centrally located.
Se hospedó 3 noches en diciembre de 2019
Respuesta de Wendy Pietersz, el 9 dic. 2019
Dear Guest, Thank you so much for taking the time to leave your feedback.i am so pleased to know that you had enjoyed your stay and we look forward to welcoming you back. Best Wishes,

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en diciembre de 2019
Respuesta de Wendy Pietersz, el 9 dic. 2019
Dear Guest, Thank you very much for your fantastic rating on your recent experience at OZO Colombo. We are thrilled to know that you have had a wonderful stay we look forward to welcoming you back in the near future   Best Wishes,

8/10 Bueno

KAILAN

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en noviembre de 2019

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2019
Respuesta de Wendy Pietersz, el 5 dic. 2019
Dear Guest, Thank you for rating your recent stay at OZO Colombo. I am happy that you enjoyed your stay with us and We look forward to welcoming you back. Once again, thank you for your stay and have a great day ahead , .

10/10 Excelente

jenny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
OZO - 2dra gången - lika bra!!
Fantastiskt hotel. Skybar m pool väldigt fint. Maten alltid otroligt god !! Bra service för utflykter och transporter. Kul affärer på samma gata och inte i direkt centrum men ändå bra läge.
Se hospedó 2 noches en noviembre de 2019
Respuesta de Wendy Pietersz, el 5 dic. 2019
Dear Jenny, Thank you for your great review and I am happy that you enjoyed your stay with us We look forward to welcoming you back. Once again, thank you for your stay and have a great day ahead.

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pool and food were the best parts of the stay. The room was super clean and also the view from the room was gorgeous.
Se hospedó 1 noche en noviembre de 2019
Respuesta de Wendy Pietersz, el 5 dic. 2019
Dear Guest. Thank you very much for taking the time to rate your recent stay at OZO Colombo, Am so delighted to know you enjoyed your entire stay and the facilities and service were up to your expectations, Thank you once again and the entire team looks forward to welcoming you back in the near future.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooftop pool! Flexible check-in times (with additional fees depending on the times) but great for international visitors with of flight arrival times
Se hospedó 1 noche en noviembre de 2019
Respuesta de Wendy Pietersz, el 7 nov. 2019
Dear Guest, Thank you for rating us on your recent stay at OZO Colombo, we are glad to know that you had a great time, and we look forward to welcoming you back in the near future, Best Wishes,

10/10 Excelente

Jay, Dallas, TX USA

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
GREAT location in heart of city overlooking ocean! I needed early check-in after 30 hours of travel and the lobby staff was very helpful. I will be staying here again & have recommended this place to my friends.
Se hospedó 1 noche en octubre de 2019
Respuesta de Wendy Pietersz, el 7 nov. 2019
Dear Jay, Thank you for your review. I am pleased your overall stay was most satisfactory, thank you for highlighting our location and the friendly service provided by our SPOT team, We love to welcome you back, hope to see you soon. Best Wishes,