6/10 Aceptable
James and Melanie S., Morristown, TN
22 sep. 2025
Le gustó: Limpieza
Overall this property was fine. Our stay was short - Wed pm to Sun am. We were there for our son's Infantry grad so were on the go quite a bit. We arrived on Wednesday evening and proceeded to get ourselves settled. We used Grub Hub for dinner since we were all tired from the drive. The place is small, but cozy-plenty of seating for the group. We noticed in the master bathroom that the toilet paper holder was not installed properly. The wall had been partially painted so it was recently repaired, however, it was barely hanging on. On Friday morning, we left early again. When we got home, the lawn company was mowing the yard. However, it was left extremely messy. The firepit area was a mess, and the chairs were filthy. The cushions on the chairs at the grill were dated, faded, & had bird droppings on them. Some were on the ground and a chair was missing them altogether. Saturday, we opened the grill to make dinner and it was dirty and rusted out. The space, advertised as a benefit in the listing, was unusable. I did reach out after we returned home, but was told I needed to contact them during the stay. Honestly, at such a late time in our trip, there was nothing to be done! If you advertise outdoor space as a benefit, it should be clean & useable. We expect a home to be as advertised and spend out trip addressing issues. These were clearly not from the last guest-it was from ongoing neglect. The kitchen WAS nicely outfitted with quality items. Location was great!
James and Melanie S.
Se hospedó 4 noches en septiembre de 2025