Hello Roberto, We appreciate you choosing our hotel for your stay. Please reach out to us directly to share any concerns you may have had during your visit so we can improve for future guests. We look forward to hearing from you.

Hi Dennis,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hello Suleika,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Columbus - Grove City appreciate your 1/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely,Tianna RediResponse Specialist

Estimada Suleika,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en RED ROOF INN COLUMBUS - GROVE CITY. Agradecemos sinceramente sus comentarios y lamentamos que no esté satisfecho con su experiencia. Usted indicó que no estaba satisfecho con el hecho de que el personal no fuera tan amable y el mal olor que había encontrado en la habitación. Tendremos en cuenta sus comentarios para realizar cambios que mejoren la experiencia de nuestros clientes. Tomamos en serio todos los comentarios de los clientes y estamos profundamente decepcionados de saber que tuvo una experiencia negativa. Sus comentarios son fundamentales ya que nos esforzamos por brindar una estadía limpia, cómoda y basada en el valor a todos los huéspedes.Gracias de nuevo por publicar tu reseña. Espero que visite cualquiera de nuestras otras ubicaciones de marca, en el futuro.Sincerely,Dannielle Red Roof Management

Dear guest, thank you for taking the time to tell us about your experience with us. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks.Here, at this hotel, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.With warm regards,Ushi PatelFront Office Manager

Dear guest, thank you for taking the time to tell us about your experience with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Thank you for taking the time to tell us about your experience with us. It is always a pleasure to receive a positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here, at this hotel, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thank you for taking the time to tell us about your experience at the RED ROOF INN COLUMBUS - GROVE CITY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for your stay

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - GROVE CITY.

Thank you for taking the time to tell us about your experience at the RED ROOF INN COLUMBUS - GROVE CITY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for your stay.

Thanks for staying with us. We appreciate your feedback

Hi Timi,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hello Bonnie, We're sorry to hear about your experience with our front desk staff. We appreciate your feedback and will address this with the team. Your comfort and satisfaction are important to us, and we strive to provide excellent service to all our guests. Thank you for bringing this to our attention.

Hi Paige,Thank you for sharing your feedback on your recent stay at our establishment. We appreciate your positive comments about the convenient location of our property, with plenty of shopping, dining, and gas options nearby, as well as easy access to the highway. We understand the importance of these amenities for our guests' convenience, and we are glad that they met your needs.We regret the issues you experienced with the bathroom. We take maintenance and cleanliness seriously, and we regret any inconvenience caused by the slow dripping leak and water damage to the bathroom floor. We will address these issues promptly to ensure that they are resolved and do not impact future guests' experience.We are pleased to know that you found the beds comfortable and clean. Providing a restful and comfortable sleep environment is important to us, and we are glad that we met your expectations in this regard.Thank you for your kind words about our staff. We strive to provide polite and helpful service, and we are glad that our team made a positive impression on you.Thank you for choosing our establishment for your stay. We appreciate your feedback, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future, providing you with an even better experience.

Hello Ismael, We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us with any details so we can address your concerns and improve our services for future guests.

Hi Nancy,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.

Hello Nancy, We appreciate your feedback regarding the TV issue and are glad to hear it was resolved promptly during your stay. Thank you for bringing this to our attention, and we hope to welcome you back for a seamless experience in the future.

Dear Branden,Thank you for taking the time to tell us about your Red Roof Inn Columbus Grove City. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies as the issues you've mentioned regarding miscellaneous charges on your account, insects and receiving poor customer service. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Vitaly, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBUS - GROVE CITY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Ashley, We're sorry to hear that your check-in experience did not meet your expectations. Your feedback is valuable, and we will address this with our team to ensure better service in the future. Please feel free to reach out to our management team with any further concerns.

Thank you for taking a moment to leave a review, Grant. The staff and I at the Red Roof Inn Columbus - Grove City were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

Hi D,Your experience does not meet our standards, and we sincerely apologize for the inconvenience and frustration caused.We understand the importance of clean and comfortable bedding. We will address this issue with our housekeeping team to ensure that such oversights do not occur in the future.Regarding the snow removal and slippery stairs, your safety is our priority, and we regret to know of the injuries you sustained. We will review our snow removal procedures and take necessary steps to ensure the safety of our guests during inclement weather.We are also taking note of the misunderstanding or miscommunication that occurred with the manager on duty. It is our policy to provide assistance and support to guests in need, and we regret if this was not properly conveyed. We will address this issue with our management team and provide additional training as necessary.Regarding the refusal of clean bedding and the lack of room service during your stay, we are sorry for the inconvenience. This does not align with our standards, and we will investigate this matter thoroughly to prevent similar occurrences in the future.We understand your frustration, and we will review our refund policies to ensure clear and fair procedures are in place.We appreciate your feedback as it helps us identify areas for improvement. We value your patronage and hope to have the opportunity to make it right for you in the future.

Hello Jennifer, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBUS - GROVE CITY and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Dayna,We apologize for the issues you encountered during your stay. We strive to provide a seamless check-in experience and we apologize for any miscommunication. We will address the concerns you mentioned about the room, such as the lack of outlets and the missing refrigerator, with our team. We appreciate your feedback regarding the overall quality of the room and the cleanliness of the property. We hope you will consider giving us another chance in the future to exceed your expectations.

Hi Troy,We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.

Hi Calvin,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your reviews are valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay, and your input will assist us in achieving that goal. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to review our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.Once again, thank you very much for taking the time to provide feedback. We appreciate your support, and we can't wait to welcome you back in the future.

Dear Lavenia,I appreciate you sharing your feedback following your stay at the RED ROOF INN COLUMBUS - GROVE CITY. I was saddened to read that your stay fell short of your expectations due to the insects and other concerns that you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hi Jonathan,Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

Hi Daelyn,We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.

Dear Noi,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - GROVE CITY. However, I sincerely apologize for the encounter you had with our staff. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hi Kenneth,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

Hello donald,We appreciate you choosing our hotel for your stay and taking the time to rate your experience. If there is any specific feedback you would like to share with us, please do not hesitate to reach out to us directly. We value your input and would welcome the opportunity to address any concerns you may have had.

Thank you Mark for your positive comments highlighting our easy accessibility here at the RED ROOF INN COLUMBUS - GROVE CITY. We at Red Roof aim to provide guest with valuable service and accommodations at a superior level and it was great to have achieved that with your visit. Please know you are a valued guest and your business with us was much appreciated.Thank you again for the perfect rating.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Hello Andrea,Thanks for sharing with us. The team at the Red Roof Inn Columbus - Grove City was pleased to see your 4/5 score. We were also delighted to ready our comments in relation to our helpful staff and our cleanliness. As it pertains to the property being worn, this may be taken into account.On behalf of Red Roof, we would like to thank you again for sharing with us. It would be our pleasure to have you stay with us again.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Hi Chris,Thank you for taking the time to share your feedback. We regret to discover that you weren't thoroughly impressed with us during your most recent stay.  It is our primary aim to give you a comfortable and accommodating experience and it is disheartening to hear that this is not the impression we left you with. We apologize for all the problems you encountered especially the issue with cleanliness and the unsatisfactory state of your room.Please know that your voice is of tremendous importance to us and we are confronting the issues that you mentioned to ensure that no guest has this experience in the future. We are investigating and addressing these matters with the appropriate department. Your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel. I do hope you'll return and let us show you a far better experience.

Hi David,Thank you so much for sharing your review.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. Your rating and feedback will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

Dear Chasity, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN COLUMBUS - GROVE CITY. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Dear William, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN COLUMBUS - GROVE CITY. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Hi Sara,It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay. We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!

Hello Hillary, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBUS - GROVE CITY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Marketta,Thank you for bringing these concerns to our attention. We apologize for any inconvenience you experienced during your stay. We have taken note of your feedback regarding the smoke smell, room amenities, and the front desk policy. We encourage all guests to address any issues during their stay to allow us the opportunity to rectify the situation. We appreciate your understanding and hope to have the chance to provide you with a better experience in the future.

Hello Lacey,We appreciate you choosing our hotel for your stay. If you have any specific feedback or concerns from your time with us, please reach out to us directly so we can address them accordingly. We value your opinion and hope to have the opportunity to improve your experience in the future.

Hi Vincent,Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

Hi Jim, Thank you for your feedback. First, we would like to thank you for your appreciation of our location and some of the room's amenities.We do apologize though for the issue with the bathroom door.Thank you for your suggestions. We do appreciate them. Rest assured that we will pass on the comments to the management. Given that we are always looking for ways to better the hotel experience for our guests, this will help us recognize our strengths and address our weaknesses as we strive to make every guest's experience pleasant and enjoyable.Thank you for sharing this review and we look forward to seeing you again!