Location was great, but be ready for some nearby construction as Palmilla is still being developed. We enjoyed the community pool and access to the beach. Floors were filthy when we checked in, and everyone's soles immediately turned black. We also had an ant issue in the kitchen as soon as we unloaded the food.
Communication with Vacasa was a bit bizarre. I emailed them weeks before with questions via VRBO, and did not receive a response to my email. After check in, the response times varied, and while they were eager to confirm they were working on fixing the ant issue, and said they *may* send someone to treat it, they were not able to confirm if anyone actually did enter the house to deal with the ants while we were at the beach. Apparently that a different team than whoever texts you back. We'll never know I guess???
Upon returning home I could not locate the charger for my baby's monitor and contacted Vacasa to ask if it was left behind. They said that I would be charged a fee for them to look for the item, whether or not is it found. No budging on this, and I was met with a cold "well, this is our policy".
Property overall is great. Property management leaves a lot to be desired.