Encuentra Hoteles con spa en Costa Azul

“Beautiful hotel in a great location. The room was lovely and spotlessly clean. Only negative was, we felt, on our first couple of days at breakfast there seemed to be a shortage of staff, disorganisation, having to ask for things e.g. cups, teaspoons etc, also most empty tables still had dirty dishes on from previous guests, and we had to wait for one to be cleared on more than one occasion. Based on our breakfast experience, we decided not to have dinner in the restaurant. However, we plan to...

“It was a terrible experience, very unpleasant. A robbery. We arrived, and they gave us a room that was not for disabled people (although it had been requested in advance). The staff gave us a room without air conditioning, and they knew in advance that it would not work. As it was late, we could not look for another hotel. Afterwards, the attention given to the case was terrible, with no one responding. Everything was very bad. I hope they improve their ethics and service level; they left the...