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Opiniones de Best Western Cottonwood Inn

2.5 out of 5
Best Western Cottonwood Inn
993 S Main St, Cottonwood, AZ

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 476 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 330 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 97 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 65 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 32 de 1000 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Leticia

Se hospedó 1 noche en abril de 2024
Respuesta de Kimberly Sippel, FD Supervisor, el 30 abr. 2024
Thank you for reviewing the hotel. We greatly appreciate your business and hope you will stay with us again in the future.

10/10 Excelente

Dora E

Se hospedó 5 noches en agosto de 2023

10/10 Excelente

María Elena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Breanna, Front Desk Lead, el 12 jul. 2023
Thank you for rating your stay. We hope you will visit us again in the future

10/10 Excelente

Ricardo

Se hospedó 1 noche en mayo de 2023
Respuesta de Tracy, el 30 may. 2023
Good Morning! Thank you so much for the wonderful review. We look forward to having you as our guest again in the future.

10/10 Excelente

Barry

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a good place to stay. Only thing was king size beds were upstairs.... bringing up your luggage was a bit cumbersome but doable.
Se hospedó 1 noche en abril de 2022
Respuesta de Tracy , el 3 may. 2022
Thank you for taking the time to review the hotel . We look forward to having you as our guest again in the future.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lugar muy limpio y seguro, cuenta con un buen desayuno. Recomendable 100%
Se hospedó 1 noche en septiembre de 2021
Respuesta de Tracy GS Supervisor , el 27 sept. 2021
Gracias

4/10 Malo

pilar

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No recomiendo este hotel. Viejo. Sucio
Se hospedó 1 noche en mayo de 2021
Respuesta de GM, el 4 may. 2021
Gracias por tus comentarios. Lamentamos que no le haya gustado el hotel.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked the hotel clean and comfortable
Se hospedó 2 noches en marzo de 2021
Respuesta de GM, el 8 abr. 2021
Thank you for the kind comments. Please come stay with us again.

8/10 Bueno

Ricardo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel con buena ubicación, limpio.y desinfectado
Solo el check in un poco tardado porque solo había una persona atendiendo y parece que muchos clientes nos pusimos de acuerdo para llegar al mismo tiempo. Como a los 20 minutos llegó alguien más a ayudar. El resto de la estadía estuvo muy bien.
Se hospedó 2 noches en octubre de 2020
Respuesta de Tracy GS Supervisor , el 24 oct. 2020
¡Buenos días! Muchas gracias por la maravillosa reseña. Esperamos tenerlo nuevamente como nuestro invitado en el futuro.

2/10 Terrible

Miriam

Se hospedó 1 noche en agosto de 2019

8/10 Bueno

Roberto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Elizabeth

Viaje familiar
Le gustó: Servicio y personal
Extremely helpful staff. Great breakfast!
Se hospedó 1 noche en abril de 2024
Respuesta de Kim Sippel, FD Supervisor, el 5 may. 2024
Thank you for reviewing the hotel. We greatly appreciate your business and hope you will stay with us again in the future.

4/10 Malo

Thomas

never got there, you wouldn't refund my reservation even though I cancelled - now you want me to give you a review when I was a no show?
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 3 may. 2024
Our apologies but unfortunately you booked a non-refundable reservations.

8/10 Bueno

Carl

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient
Se hospedó 2 noches en abril de 2024
Respuesta de Kimberly Sippel, FD Supervisor, el 30 abr. 2024
Your business is very important to us, and we value your feedback. We would like to thank you for rating your stay and we hope you will visit us again in the future.

10/10 Excelente

Judith

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were clean, and the staff were friendly and very informative about the area.
Se hospedó 2 noches en abril de 2024
Respuesta de Kimberly Sippel, FD Supervisor, el 30 abr. 2024
Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay possible. I am happy your visit was more than satisfactory. We look forward to having you as our guest again in the future.

8/10 Bueno

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good location
Se hospedó 1 noche en abril de 2024
Respuesta de Kimberly Sippel, FD Supervisor, el 28 abr. 2024
We would like to thank you for rating your stay. Your business is very important to us, and we value your feedback. We hope you will visit us again in the future.

4/10 Malo

Larry

Se hospedó 1 noche en abril de 2024
Respuesta de Kimberly Sippel, FD Supervisor, el 28 abr. 2024
Thank you for rating your stay. We apologize we did not provide you with a 5-star experience. I hope that you will consider staying with us again so that we can provide you with a better guest experience.

10/10 Excelente

Tommy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Kimberly Sippel, FD Supervisor, el 30 abr. 2024
Your business is very important to us, and we value your feedback. We would like to thank you for rating your stay and we hope you will visit us again in the future.

10/10 Excelente

David, Wittmann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Kimberly Sippel, FD Supervisor, el 16 abr. 2024
Thank you so much for the 5 out of 5 rating! We are so pleased your stay was more than satisfactory. We hope you will visit us again in the future.

10/10 Excelente

Jagadish

Fantastic stay !
Se hospedó 2 noches en abril de 2024
Respuesta de Kim Sippel, FD Supervisor, el 7 abr. 2024
Good Morning! Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay possible. I'm happy your visit was more than satisfactory. We look forward to having you as our guest again in the future.

8/10 Bueno

leticia

Se hospedó 1 noche en abril de 2024
Respuesta de Kimberly Sippel, FD Supervisor, el 30 abr. 2024
Your business is very important to us, and we value your feedback. We would like to thank you for rating your stay and we hope you will visit us again in the future.

10/10 Excelente

Jerry

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The front desk clerk was very helpful and accommodating, her name was Sarah🙂
Se hospedó 1 noche en marzo de 2024
Respuesta de Kim Sippel, FD Supervisor, el 7 abr. 2024
Good Morning! Thank you so much for the wonderful review. The staff and I care very much for our guests and I'm happy your visit was more than satisfactory. We look forward to having you as our guest again in the future.

6/10 Aceptable

Thomas J.

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Dated property. Badly needs an update.
Se hospedó 2 noches en marzo de 2024
Respuesta de Kim Sippel, FD Supervisor, el 7 abr. 2024
Thank you for your comments. We apologize that your stay is not what you had expected. We hope that you will consider staying with us again so that we can provide you with a better guest experience in the future.

10/10 Excelente

Steve

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Kim Sippel, FD Supervisor, el 7 abr. 2024
Thank you for rating your stay. We hope you will visit us again in the future.

8/10 Bueno

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Kim Sippel, FD Supervisor, el 7 abr. 2024
Thank you for taking the time to review the hotel. I value any comments that can be used to improve our guest satisfaction. We look forward to having you as our guest again in the future.

10/10 Excelente

Lawrence

Se hospedó 2 noches en marzo de 2024
Respuesta de Kimberly Sippel, FD Supervisor, el 23 abr. 2024
Thank you so much for the 5 out of 5 rating! We are so pleased your stay was more than satisfactory. We hope you will visit us again in the future.

6/10 Aceptable

Luis, Santa Ana

Le gustó: Servicio y personal
Convenient
Se hospedó 3 noches en marzo de 2024
Respuesta de Kim Sippel, FD Supervisor, el 7 abr. 2024
We apologize for not meeting your expectations and hope that you will give us another opportunity to provide you with a better experience in the future. Thank you.

10/10 Excelente

Jodi

Viaje en grupo
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Pool was dirty
Se hospedó 2 noches en marzo de 2024
Respuesta de Kim Sippel, FD Supervisor, el 7 abr. 2024
Thank you for taking the time to review the hotel. I value any comments that can be used to improve our guest satisfaction. We look forward to having you as our guest again in the future.

10/10 Excelente

Sheryl

Le gustó: Limpieza
Hotel was very. Lean, beds we’re comfortable and staff was amazing
Se hospedó 1 noche en marzo de 2024
Respuesta de Kim Sippel, FD Supervisor, el 23 mar. 2024
Thank you so much for reviewing your stay! We are so pleased the staff accommodated your needs. We strive very hard to make each guest’s stay as enjoyable as possible. We hope you come back for a visit real soon!

8/10 Bueno

Laurie

Viaje en pareja, Viaje familiar
Le gustó: Limpieza y servicio y personal
Do NOT book a King Bed at this hotel if you have limited mobility. There is no elevator on site and ALL King size beds are on the 2nd floor, when we checked in and this was brought to our attention all the bottom floor rooms had already been booked. My poor husband waiting for hip surgery had to hobble up and down stairs, I’ll be more mindful to look for this restriction next time I book
Se hospedó 2 noches en marzo de 2024
Respuesta de Kim Sippel, FD Supervisor, el 23 mar. 2024
Thank you for taking the time to write a review. I value any comments that can be used to improve our guest satisfaction and apologize for any inconvenience you encountered. It is my hope that you will consider staying with us again.

4/10 Malo

Jeanette

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 4 noches en septiembre de 2023
Respuesta de Kim Sippel, FD Supervisor, el 23 mar. 2024
Thank you for rating your stay. We apologize we did not provide you with a 5-star experience. We hope you will give us another opportunity.

10/10 Excelente

Martin

Se hospedó 1 noche en marzo de 2024
Respuesta de Kim Sippel, FD Supervisor, el 7 abr. 2024
Thank you for rating your stay. We hope you will visit us again in the future.

8/10 Bueno

Deborah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly. Clean. All we needed for our overnight stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 11 mar. 2024
Thank you for your comments. Please visit us again in the near future.

8/10 Bueno

J

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de GM, el 11 mar. 2024
Thank you for rating your stay. We strive hard to provide a positive guest experience. Please visit us again.

10/10 Excelente

kristine, Tucson

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really nice variety of breakfast foods. No elevator which made it difficult for me since by the time we got to the hotel my grandkids were sleeping and that meant i had to carry each of them, and lugguge up a flight of stairs in middle of night.
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 11 mar. 2024
Thank you for your comments. I sincerely apologize you had to carry your grandkids up the stairs. We try and place our guests with children on the ground floor due to situations such as this and noise. I hope you will visit us again.

10/10 Excelente

Mireya

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close drive to Sedona
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 22 feb. 2024
Thank you for rating your stay a 5/5. We appreciate your business and hope you will visit us again soon.

10/10 Excelente

Amber

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de FD Supervisor, el 6 feb. 2024
Good Morning! Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay possible. I am happy your visit was more than satisfactory. We look forward to having you as our guest again in the future.

10/10 Excelente

Kathy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice big room, comfy bed
Se hospedó 1 noche en enero de 2024
Respuesta de FD Supervisor, el 28 ene. 2024
Good Morning! Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay possible. I am happy your visit was more than satisfactory. We look forward to having you as our guest again in the future.

8/10 Bueno

Daphne

Se hospedó 2 noches en diciembre de 2023
Respuesta de Kim Sippel, FD Supervisor, el 23 mar. 2024
Thank you for reviewing the hotel. We greatly appreciate your business and hope you stay with us again.

8/10 Bueno

Anupam

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Nice place to stay with clean and spacious room. We had bonus breakfast. Reception was warm and welcoming. Check in process was breeze. Only caveat was that breakfast lounge was small and was really crowded in the morning. Area itself was secluded so felt like bit unsafe. But, overall excellent experience with our stay and will greatly recommend it for anyone looking to stay in that area.
Se hospedó 2 noches en diciembre de 2023
Respuesta de FD Supervisor, el 31 dic. 2023
Good Morning! Thank you so much for taking the time to review the hotel. Each staff member strives to give each guest a wonderful experience. I am very pleased that you will recommend us. I look forward to having you as our guest again in the future. Thank you again.

8/10 Bueno

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de FD Supervisor, el 31 dic. 2023
Thank you for reviewing the hotel. We greatly appreciate your business and hope you stay with us again.

10/10 Excelente

Franco

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Clean and friendly staff.
Se hospedó 1 noche en diciembre de 2023
Respuesta de FD Supervisor, el 31 dic. 2023
Thank you so much for reviewing your stay! We are so pleased the staff accommodated your needs. We strive very hard to make each guest’s stay as enjoyable as possible. We hope you come back for a visit real soon!

10/10 Excelente

Bhuvaneshwaran

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de FD Supervisor, el 31 dic. 2023
Good Morning! Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay experience. I am very pleased your visit was more than satisfactory. We look forward to having you as our guest again in the future.

10/10 Excelente

Linda

Se hospedó 1 noche en diciembre de 2023
Respuesta de FD Supervisor, el 31 dic. 2023
Good Morning! Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay possible. I am happy your visit was more than satisfactory. We look forward to having you as our guest again in the future.

10/10 Excelente

Ruben

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent customer service! The breakfast was delicious!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de FD Supervisor, el 27 dic. 2023
Good Morning! Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay possible. I am happy your visit was more than satisfactory. We look forward to having you as our guest again in the future.

10/10 Excelente

Christopher, Scottsdale

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was great.
Se hospedó 1 noche en diciembre de 2023
Respuesta de FD Supervisor, el 23 dic. 2023
Good Morning! Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay possible. I am happy your visit was more than satisfactory. We look forward to having you as our guest again in the future

10/10 Excelente

Frank

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de FD Supervisor, el 19 dic. 2023
Good Morning! Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay possible. I am happy your visit was more than satisfactory. We look forward to having you as our guest again in the future.

10/10 Excelente

Allison

Se hospedó 2 noches en diciembre de 2023
Respuesta de FD Supervisor, el 19 dic. 2023
Good Morning! Thank you so much for the wonderful review. The staff and I care very much for our guests and I am happy your visit was more than satisfactory. We look forward to having you as our guest again in the future.

10/10 Excelente

Robert, Oro Valley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very busy intersection yet pretty quiet. Clean, breakfast is what you get now a days. Not bad for the rates.
Se hospedó 2 noches en diciembre de 2023
Respuesta de FD Supervisor, el 16 dic. 2023
Good Morning! Thank you so much for the wonderful review. The staff and I care very much for our guests and I'm happy your visit was more than satisfactory. We look forward to having you as our guest again in the future

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
After a long day!
We had a really good day but tiring. It was good to know that we had a room reserved at Best Western Cottonwood Inn. We slept really well. The shower was outstanding with plenty of water pressure and good shower head.
Se hospedó 1 noche en diciembre de 2023
Respuesta de FD Supervisor, el 14 dic. 2023
Good Morning! Thank you so much for taking the time to review the hotel. We strive very hard to give each guest the best stay possible. I am happy your visit was more than satisfactory. We look forward to having you as our guest again in the future.