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Opiniones de Econo Lodge Cranston - Providence

2 out of 5
Econo Lodge Cranston - Providence
101 New London Ave, I-95 Exit 14B to 37W Exit 2B, Cranston, RI

Opiniones

4.6
Puntuación de 10, es decir, Excelente. Basada en 61 de 582 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 69 de 582 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 80 de 582 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 115 de 582 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 257 de 582 opiniones" "

4.4/10

Limpieza

5.4/10

Servicio y personal

4.4/10

Servicios

4.4/10

Condiciones de la propiedad

4.6/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Yessica

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 16 ene. 2024
Hello Yessica, We apologize for any inconvenience you may have experienced during your stay. Please reach out to our hotel directly so we can address any concerns you may have had. We appreciate your feedback and hope to have the opportunity to provide you with an improved experience in the future.

4/10 Malo

Moisés

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Higiénico muy viejos
Se hospedó 2 noches en mayo de 2023
Respuesta de Manager, el 30 may. 2023
Hello Moisés, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 Terrible

Jose

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager, el 30 may. 2023
Hello Jose, It was our privilege to earn your business and we hope to host you again on your next trip.

6/10 Aceptable

Jorge

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en julio de 2022
Respuesta de Manager, el 25 jul. 2022
Hello Jorge, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

2/10 Terrible

carlos daumas de

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
me gustaría que me devolvieran mi dinero
Se hospedó 1 noche en enero de 2022
Respuesta de Manager, el 13 ene. 2022
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

4/10 Malo

Allan, Alajuela, Costa Rica

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bien ubicado pero las habitaciones con un fuerte olor a cigarro. El servicio estuvo bien nos cambiaron de habitacion pero todas olían igual.

8/10 Bueno

Anonymous

Le gustó: Limpieza y servicio y personal
Como en todos los hoteles de carretera,
Como en todos los hoteles de carretera, con todas las cosas necesarias para el viajero. Habitación limpia y aseada.

2/10 Terrible

Dan

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had called the office about the next door hotel room man was screaming hitting the walls and threatening a lady I called the front office to say that someone is getting hurt if they would please call the police the man I talked to was the manager and he never called the police while this went on for a good half hour afterwards to turn out he was all alone high as a kite on drugs not a good place to go to may look good on the outside but the inside looks as horrible dirty and everything in the room was either broken or hanging off the wall
Se hospedó 4 noches en abril de 2024

2/10 Terrible

Melissa

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
it was horrible service and there was a sign on the front door saying it would cost $250 per-night if you have a pet.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 1 may. 2024
Hello Melissa, We apologize for any inconvenience caused during your stay. Our pet policy is in place to ensure the comfort of all guests. Your feedback is important to us and will be shared with the team for further review. Thank you for bringing this to our attention.

2/10 Terrible

Charlene

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Mold covered walls in bathroom. Manager on duty last night was extremely rude upon check-in. I will not stay there again.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 30 abr. 2024
Hello Charlene, We regret to hear about your experience and apologize for any inconvenience. Guest feedback is valuable to us and will be shared with management for further review. Should you wish to discuss your stay further, please feel free to contact our team directly for assistance.

10/10 Excelente

Antone

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Noise 7:00 in the Morning people working not nice
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 14 abr. 2024
Hello Antone,We apologize for any inconvenience caused by the noise from outside activities. We strive to create a comfortable environment for all our guests and will address this with the appropriate team. Your feedback helps us improve our services.

10/10 Excelente

Earl

Le gustó: Limpieza y condiciones de la propiedad
The room was clean wverything they appliances so forth was working they alittle but not a problem i give 4statd
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 12 abr. 2024
Hello Earl,We appreciate your feedback on the cleanliness and functionality of the room. We strive to provide a comfortable stay for all our guests. Your review will help us improve our services further. Thank you for taking the time to share your experience with us.

2/10 Terrible

Victoria, Brooklyn

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The management is horrible, staff just does what management says.
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 7 abr. 2024
Hello Victoria,We appreciate your feedback and apologize for any inconvenience caused during your stay. Should you have any further concerns, please don't hesitate to contact our management team directly for assistance.

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is located in an isolated area and at the same time a five minute drive to Shaw's super market.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 2 abr. 2024
Hello David,We appreciate your feedback regarding our hotel's location near Shaw's super market and in a tranquil area. It's great to hear you found the convenience of shopping close by. Thank you for choosing to stay with us and we hope you had a pleasant overall experience.

2/10 Terrible

Carlos

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
During check-in, the man at the desk was rude and condescending. The room was filthy, tv didn’t work properly, the bathroom was disgusting, and the supplies they left out (such as cups and coffee) was also dirty. I will never go to another econo lodge.
Se hospedó 4 noches en marzo de 2024
Respuesta de Manager, el 29 mar. 2024
Hello Carlos, We deeply regret to hear about your experience and apologize for any inconvenience you faced. Your feedback is important and will be shared with our team for improvement. Should you wish to discuss this matter further, please reach out to our management directly for assistance. Our team strives to provide a comfortable stay for all our guests.

2/10 Terrible

Michael

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 29 mar. 2024
Hello Michael, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us with any specific details about your stay so we can address any issues accordingly. Your satisfaction is our top priority.

10/10 Excelente

Lismarie

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en marzo de 2024
Respuesta de Manager, el 27 mar. 2024
Hello Lismarie,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience at our hotel.

2/10 Terrible

Rafael

No le gustó: Limpieza, servicios, condiciones de la propiedad
EVERYTHING IN THE ROOM WAS DIRTY, MOLDING AND SMELLED LIKE SMOKING EVEN THOU IT WAS NON SMOKING ROOM. DON'T RECOMMEND ANYONE TO BRING KIDS HERE. THE BATHTUB WAS UNUSABLE DISGUSTING, DUST EVERYWHERE AND MOLD. VERY RUN DOWN! WILL NOT RECOMMEND TO ANYONE.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 27 mar. 2024
Hello Rafael, We appreciate your feedback and apologize for any inconvenience you experienced. Guest satisfaction is our priority, so we encourage guests to reach out to management directly with any concerns during their stay. Our team strives to address issues promptly for a pleasant experience for all guests. Thank you for sharing your thoughts with us.

10/10 Excelente

Franklin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was excellent 😊
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 20 mar. 2024
Hello Franklin,We are delighted to hear you had an excellent experience during your stay! Thank you for sharing your positive feedback with us. Your satisfaction is our top priority, and we hope to welcome you back soon for another enjoyable stay at our hotel.

4/10 Malo

Delia

Viaje de negocios
No le gustó: Limpieza y servicios
The first night the people next to the room went to sleep until 4:00 am, the next day one of the guest came to our room and kicked the door then started knocking hard until my husband told him to please stop!
Se hospedó 3 noches en marzo de 2024
Respuesta de Manager, el 18 mar. 2024
Hello Delia, We apologize for any disturbance during your stay. Please remember always to contact the front desk for immediate assistance with any noise issues or concerns. Your feedback is valuable to us as we work to ensure a pleasant experience for all our guests. We appreciate your understanding.

8/10 Bueno

Charles

Se hospedó 7 noches en marzo de 2024
Respuesta de Manager, el 29 mar. 2024
Hello Charles,We are thrilled to hear you enjoyed your stay with us! Please feel free to reach out to us directly if you have any additional feedback to share. We look forward to welcoming you back soon!

10/10 Excelente

Chavez

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice staff
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 2 mar. 2024
Hello Chavez,We are thrilled to hear that you found our staff pleasant during your stay. Your kind words mean a lot to us and we hope to welcome you back in the future for another enjoyable experience.

10/10 Excelente

Helen

Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 22 mar. 2024
Hello Helen,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 27 ene. 2024
Hello Elizabeth,We are delighted to hear that you had a flawless stay with us! Your satisfaction is our utmost priority, and we are thrilled that we lived up to your expectations. Should you ever need any assistance or have any suggestions, please don't hesitate to reach out to us. We hope to welcome you back soon for another exceptional experience.

10/10 Excelente

vee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was great
Se hospedó 2 noches en enero de 2024
Respuesta de Manager, el 27 ene. 2024
Hello vee,to have you as our guest! We're delighted to hear that you enjoyed your stay with us. Thank you for taking the time to leave a positive review. We look forward to welcoming you back in the future for another great experience at our hotel.

10/10 Excelente

Aja

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The garden city is right across the street convenient for everything
Se hospedó 2 noches en enero de 2024
Respuesta de Manager, el 25 ene. 2024
Hello Aja,We are pleased to hear that you found our hotel's location convenient and that you enjoyed the proximity to the nearby garden city. We strive to provide our guests with easy access to attractions and amenities in the area. Thank you for choosing our hotel for your stay.

10/10 Excelente

Elizabeth

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 20 ene. 2024
Hello Elizabeth,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a great experience with us. We hope to have the pleasure of welcoming you back again soon for another excellent stay.

2/10 Terrible

Esabel

Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 17 ene. 2024
Hello Esabel, We're sorry to hear that your recent stay with us did not meet your expectations. We apologize for any inconvenience you experienced and encourage you to reach out to us directly with any specific feedback so that we can address your concerns. We value all guest opinions and strive to continuously improve the guest experience.

10/10 Excelente

jelani

Le gustó: Limpieza, servicio y personal, servicios
It was clean and affordable
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 14 ene. 2024
Hello jelani,Thank you for choosing our hotel for your stay. We are delighted to hear that you found our hotel clean and that it met your budget. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another enjoyable stay.

2/10 Terrible

Charlene R

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager, el 13 ene. 2024
Hello Charlene R, We apologize for any inconvenience you may have experienced during your stay. We would appreciate it if you could kindly reach out to our hotel directly to discuss your concerns further. We value your feedback and hope to have the opportunity to address any issues you may have had.

6/10 Aceptable

Sabrina

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Manager, el 12 ene. 2024
Hello Sabrina, Thank you for choosing our hotel for your stay. We hope you had a pleasant experience during your visit. If you have any feedback or suggestions, we encourage you to reach out to us directly so we can address any issues and further improve our services. We value your input and look forward to serving you better in the future.

10/10 Excelente

Milerka,

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location was near a shopping center which made it super convenient for us. I stayed there with my dog and I really appreciate how accommodating the staff was. Thank you.
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 10 ene. 2024
Hello Milerka,,Thank you for choosing our hotel and for taking the time to share your feedback. We are delighted to hear that our convenient location near the shopping center was a plus for you. It's always our pleasure to accommodate guests and their furry friends. We hope to welcome you back again soon.

8/10 Bueno

Joelle

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 9 ene. 2024
Hello Joelle,We're delighted to hear that you enjoyed your stay at our hotel! If there is any specific feedback you'd like to share with us, please don't hesitate to reach out. We value your opinion and would love to make your next stay even better.

4/10 Malo

Taveeyah

Le gustó: Servicio y personal
Se hospedó 3 noches en diciembre de 2023
Respuesta de Manager, el 10 ene. 2024
Hello Taveeyah, We are sorry to hear that your experience at our hotel did not meet your expectations. We appreciate your feedback and encourage you to reach out to us directly so that we can address any concerns you may have.

2/10 Terrible

Nakele

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
was my birthday celebration, Manager there is very rude... my room was a smoking room... and the blankets had burn holes in them from previous use of the room... he refused to change it.. The WiFI never worked... i was sleeping and the cleaning guy just walked in my room, and went in to the bathrrom, without my consent... he was investigatin if i had extra towels... Very cheap and rude service.. i stayed because had no other choice
Se hospedó 2 noches en enero de 2024
Respuesta de Manager, el 10 ene. 2024
Hello Nakele, Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your stay. Please know that the behavior you described is not indicative of our usual standards of service. We strive to provide a comfortable and pleasant stay for all our guests. Your feedback will be shared with the relevant team members for further review. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more enjoyable experience.

6/10 Aceptable

Edwin

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 8 ene. 2024
Hello Edwin, We appreciate you choosing our hotel for your stay. If you have any specific feedback or concerns regarding your experience, please don't hesitate to reach out to us directly. We value your input and would like to ensure all guests have a pleasant stay.

10/10 Excelente

jelani

Viaje en grupo, Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s super cheap and clean
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager, el 31 dic. 2023
Hello jelani,Thank you for choosing our hotel for your stay. We appreciate your feedback regarding the affordability and cleanliness. We strive to provide a comfortable experience at a competitive price. We hope to welcome you again in the future.

2/10 Terrible

Joanne

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 2 ene. 2024
Hello Joanne, We apologize for any inconveniences you may have experienced during your stay. We would appreciate it if you could kindly reach out to us directly so we can address any concerns you may have had. Our team is committed to providing the best possible experience for our guests and we value your feedback.

2/10 Terrible

Shai

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager, el 31 dic. 2023
Hello Shai,We appreciate you taking the time to rate your recent stay. We apologize for any inconvenience you may have experienced during your time with us. If you have specific feedback you'd like to share, please reach out to our hotel directly so that we can address your concerns. We value your feedback and hope to have the opportunity to improve your experience in the future.

6/10 Aceptable

Diolinda, Warwick

Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager, el 23 dic. 2023
Hello Diolinda, We appreciate you choosing our hotel for your stay. If you have any feedback or concerns you would like to share, please reach out to our hotel directly so that we can address them. We value your experience and hope to have the opportunity to welcome you back in the future.

8/10 Bueno

Christopher

Le gustó: Condiciones de la propiedad
Nice
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 19 dic. 2023
Hello Christopher,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was nice, and we hope to have the pleasure of hosting you again soon.

10/10 Excelente

jelani

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is very clean and affordable I book here often
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager, el 23 dic. 2023
Hello jelani,Thank you for choosing our hotel for your visits. We appreciate your positive feedback regarding the cleanliness and affordability of our establishment. We take pride in providing a comfortable and value-driven experience for our guests. We look forward to welcoming you back on your future visits.

4/10 Malo

Matt

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room and property did not look like what it did in pictures. The whole main office was in the middle of a renovation project which is understandable, but my room looked awful. The window latch was broken and the window itself was left open. The cable box needs to be replaced, It kept overheating and shutting off. The free wifi did not work. Homeless and addicts around every corner. Definitely not worth what I paid for.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 16 dic. 2023
Hello Matt,We apologize for the inconvenience you experienced during your stay. We strive to accurately represent our property through photos, but sometimes renovations and unforeseen circumstances can affect the overall appearance. We apologize for any inconvenience caused by the broken window latch and open window. We appreciate you bringing the issue with the cable box to our attention, and we will address it promptly. Regarding the wifi, we apologize for any difficulties you encountered and will investigate the matter further. Thank you for your feedback, as it helps us improve.

2/10 Terrible

Timothy

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horrible Hotel!!!
Do Not Stay Here!! As if the bed wasn't bad enough, the room was infested with Cockroaches. Absolutely Disgusting!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 17 dic. 2023
Hello Timothy,Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced during your stay. Guest satisfaction is of utmost importance to us, and we take your feedback seriously. We have already addressed the issue with our pest control team to ensure such incidents don't occur in the future.

4/10 Malo

cody

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
dirty room
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 11 dic. 2023
Hello cody, We regret to hear about your experience with the cleanliness of your room. Providing a clean and comfortable stay is our top priority, and we apologize for any inconvenience caused. We appreciate your feedback and have shared it with our housekeeping team to address the issue. Please feel free to reach out to our management team for any further concerns.

10/10 Excelente

jelani

Viaje en grupo, Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are very helpful
Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager, el 23 dic. 2023
Hello jelani,Thank you for your feedback regarding our helpful staff. We truly value your recognition and strive to provide exceptional service to all our guests. We appreciate your kind words and hope to welcome you back in the future for another memorable stay.

8/10 Bueno

Kristina

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient
Se hospedó 4 noches en noviembre de 2023
Respuesta de Manager, el 29 nov. 2023
Hello Kristina,Thank you for taking the time to share your experience with us. We appreciate your feedback and are glad to hear that you found our location convenient. If you have any further comments or concerns, we encourage you to reach out to our management team directly. We value your feedback and hope to have the opportunity to welcome you back in the future.

8/10 Bueno

Kristina

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient
Se hospedó 5 noches en noviembre de 2023
Respuesta de Manager, el 29 nov. 2023
Hello Kristina,Thank you for sharing your feedback. We appreciate your comment on the convenient location of our hotel. We strive to provide a convenient experience for our guests. If you have any further suggestions or feedback, please feel free to reach out to our management team. We hope to welcome you back in the future for another pleasant stay.

8/10 Bueno

Kristina

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was convenient
Se hospedó 4 noches en noviembre de 2023
Respuesta de Manager, el 29 nov. 2023
Hello Kristina,Thank you for sharing your feedback! We value convenience as well and are glad that our hotel met your expectations in this aspect. We hope to have the opportunity to welcome you back in the future for another convenient stay.