Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Maybe it was just bad luck, but we (family of 3) rented this unit expecting a quiet, relaxing place to stay while enjoying a ski weekend in CB. It was anything but. The neighbors directly upstairs crammed 8 or more people into their unit, and had a party that went on all night the first night we were there. There had to be at least 20 people in attendance - loud voices that got louder as people got drunk... bumps, people coming and going, music, chairs scooting across the floor, beer bottles and cigar butts being thrown over the ledge, you get the idea. We got about 3 hours of sleep and had to keep our skiing to a minimum the next day as a result. We complained to management and asked for another room. They said they were booked fully and could not move us but said they would have a "stern talk" with the neighbors. The next night was quieter, and we were able to finally get some sleep but the following night, though not 20+ people, was loud again with the same activities listed above. We asked the office worker to request to management that we receive compensation for the first night due to the extreme inconvenience and irritation. We received no compensation or feedback on that request and basically were left on our own to deal with the neighbors. The management of San Moritz would be wise to post a quiet hours policy and enforce it, like other professionally managed ski resort properties do. I could not find a policy anywhere in the literature about allowing fellow guests the right to quiet enjoyment of the premises. It is the right and reasonable thing to do when guests are paying a considerable amount to stay here. We did not expect to be living in a college dorm-like environment at this price point. We were very disappointed. Though the unit was clean, comfortable and nice, and the location was great, I don't think we will take our chances on this place again next year.